Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe popped along at the weekend to inquire about a unit and the staff were so helpful and friendly, not pressuring at all, we signed up there and then, the process was all so easy and relaxed. We have spent the weekend filling it and at every visit the staff were as friendly and helpful as the first visit, would highly recommend!!!
Sarah · 11 March 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thank you Sarah for leaving a great review score for Safestore Colchester. We really do appreciate it. Enjoy your stay with us!
★★★★★ 5/5
GoogleWe phoned very last minute for a space which was discussed clearly with us and within a couple of hours we were settled in. Everything is orderly leaving you with a good feeling of safety for your goods.
Karen · 11 March 2024 · Safestore Limited Swanley
Agent replied · 11 June 2024
Hi Karen, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Amit
★★★★★ 5/5
GoogleI would like to give 5 Stars for Cecilia and Pete at Safestore in Wallisdown. Cecilia has been so helpful and accommodating for my needs and has helped me downsize to a suitable space when needed and has been very informative on prices etc. making sure I was happy with everything. I have been using Safestore almost three years now and can not fault it in any way. Thank you so much for all your help.
Suzanne · 11 March 2024 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
Thanks suzanne for taking the time to leave a 5* rating for Safestore Poole. Please don't hesitate to contact the team in reception should you need any help. Thanks, Gary
★★★★★ 5/5
GoogleThank you Cecilia 💯% service …
Svajunas · 12 February 2024 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
Thank you for your review and 5 star rating. Very much appreciated.
★★★★★ 5/5
GoogleBurnley Safestore were incredibly helpful when I needed to set up storage following a house move and relocation. They liaised with the removal firm to get everything in safely, and with a friend who arrived to collect security fob and ither details.
Ive visited since, and everything is top notch - very many thanks.
Highly recommended.
Angela · 12 February 2024 · Safestore Limited Hapton
Agent replied · 11 June 2024
Dear Angela,
Thank you so much for your wonderful review! Its great to hear that our Burnley team could assist you smoothly during your house move and relocation. It's great to know that the coordination with your removal firm and friend went seamlessly. We strive to provide top-notch service and are delighted that your experience reflects that. Your recommendation means a lot to us.
Best regards,
Christina, Safestore.
★★★★★ 5/5
GoogleWe needed a storage unit in very short notice to store a large sample model for a project. The team where really helpful as we arrived we noticed straight away the we would struggle to get our sample through the corridor but with an existing client about to vacate they where quick to swift things around and get us sorted within an hour.
Great result for us.
Many thanks
Michael
Trevor · 12 February 2024 · Safestore Limited Hapton
Agent replied · 11 June 2024
Hi Trevor, thanks for your feedback - it's great to hear when our staff have gone above and beyond! Kind regards, Emma
★★★★★ 5/5
GoogleGreat experience, great communication. I was dealing with store manager Kasia, she was very helpful and proffesional.
Lucas · 10 February 2024 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi Lucas! Thanks for the great review! We're so glad you had a positive experience with Kasia at our Safestore Self Storage Edinburgh Fort Kinnaird location. We appreciate your feedback and hope to see you again soon. Take care Paul!
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thanks Tom for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thank you Hannah for leaving a great review score for Safestore Colchester. We really do appreciate it. Enjoy your stay with us!
★★★★★ 5/5
GoogleRating only, no written review.
Dominic · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Dominic, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Robert
★★★★★ 5/5
GoogleTop service always
Yuri · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Yuri, thanks for the top rating for our self storage facility at Colchester. Thanks for choosing Safestore. Kind regards, Robert
★★★★★ 5/5
GoogleThe best storage facility, the staff always friendly and helpful 👌 …
Diana · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Diana, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
★★★★★ 5/5
GoogleGreat pricing friendly staff, best storage company in Colchester
Adam · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thank you Adam for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Robert
★★★★★ 5/5
GoogleGreat service, all staff very friendly, best in Colchester would recommend to everyone.
Phil · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Phil, thanks for the top rating for our self storage facility at Colchester. Thanks for choosing Safestore. Kind regards, Robert
★★★★★ 5/5
GoogleNick was incredible with helping me find the perfect storage room for what I required. His customer service is outstanding and knowing how storage works in and out is a real bonus, he is an incredible asset to the company and I hope you will pass this on to Nick and his manager. 5* service.
Bradley · 10 February 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Bradley, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Robert
★★★★★ 1/5
GoogleVery disappointed with the standard of Storage at Swanley SAFESTORE ! and their Management response to my complaint. All of my belongings, furniture etc has returned after a very short four week rental, cold, damp, and evidence of Rodents in one of our storage boxs. One of the three units clearly is unfit for purpose, I have been told today, to use the Insurance claim procedure for the damaged items.........and no refunds are forthcoming, which of course as a customer you pay top dollar for ! The items damaged by the Rodents is very upsetting indeed, their value irrelevant, just simple bedding items of low value, its the Safestore attitude which upsets me, the charges are high for very poor quality units.
Why should I pay to insure a unit which is unfit for safe storage.............I fear the Insurance company will waver my claim on these grounds, let alone the excess I will probably have to pay too, just very poor customer response yet again, we have your money, so go and do one ! I will never use Safestore again..........look elsewhere if I were you.
PS To enable me to post this review, I have had to give ONE Star !
Christopher · 10 February 2024 · Safestore Limited Swanley
Agent replied · 9 June 2024
Hi Christopher, we are sorry to read of your recent poor experience whilst storing with us at Safestore Swanley. We always strive to offer and maintain the best levels of service and facilities possible. We will be more than happy to help and support you to achieve a satisfactory resolution. If you need anything further, please feel free to contact us at customerservice@safestore.co.uk
★★★★★ 5/5
GoogleRating only, no written review.
David · 10 February 2024 · Safestore Limited Bolton
Agent replied · 11 June 2024
Thanks David for taking the time to share your 5* rating for Safestore Bolton North. Please don't hesitate to contact the team in reception if there is anything else you need. Laura
★★★★★ 5/5
GoogleRating only, no written review.
Dougal · 13 January 2024 · Safestore Limited Swanley
Agent replied · 11 June 2024
Thanks Dougal for taking the time to leave a 5* rating for Safestore Swanley. Please don't hesitate to contact the team in reception should you need any help. Thanks, Chris
★★★★★ 5/5
GoogleExcellent customer service
Alpha · 13 January 2024 · Safestore Limited Swanley
Agent replied · 11 June 2024
Thanks for the top rating - glad to hear you were happy with the service you received.
★★★★★ 5/5
GoogleI had no problems with SafeStore. As a solution to my living arrangements, they were straight forward and very helpful.
Him · 13 January 2024 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
So happy to hear that you had no problems and everything was straight forward and staff helpful. Thank you for your review and rating. Much appreciated.
★★★★★ 5/5
GoogleRating only, no written review.
Stuart · 13 January 2024 · Safestore Limited Hapton
Agent replied · 11 June 2024
Hi Stuart,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. If you ever need storage again or have any questions, feel free to reach out. We appreciate your support!
Best regards,
Christina, Safestore.
★★★★★ 5/5
GoogleRating only, no written review.
Zoe · 12 January 2024 · Safestore Limited Edinburgh
Agent replied · 11 January 2025
Hi KidsLungHealth, thank you for your 5 star rating for Safestore Edinburgh Fort Kinnaird. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Kelly
★★★★★ 5/5
GoogleExcellent service
Nimisha · 11 January 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thank you nimisha for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Robert
★★★★★ 5/5
GoogleVery helpful and friendly staff.
Simon · 11 January 2024 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Simon, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
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