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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

Just received my keys today. Had a great experience purchasing my first house from them. Really helpful and so much cooperation from starting to the end process. Special thanks to Jade for the help through the process. Thanks again

Kam · 17 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 17 September 2026

Hi Kam, Thank you so much for your lovely review, and congratulations on receiving your keys! We’re thrilled to hear you had a great experience purchasing your first home with us. It’s wonderful to know that Jade was able to support you … More

5/5

Google

Michael Robinson and Jackson, Strood have recently sold a vacant property for me. I live two hundred miles away. Right from the start Nancey was far more professional and knowledgeable than the other two agents that valued it. Unfortunately …

Bee · 16 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Dear Bee, Thank you very much for taking the time to leave such a detailed and generous review. We’re delighted that you were happy with the service provided by the Strood team, especially given the distance involved and the challenges … More

5/5

Google

I just want to say Thank you to Jo and his team. Jo has listened and understands what I want and need. Jo you went the extra mile for me, there isn’t enough Thank yous in this world, …

Sonette · 16 December 2025 · Robinson Michael & Jackson Sittingbourne

Agent replied · 24 May 2026

Thank you so much for this incredibly kind and heartfelt review! Jo and the team will be absolutely thrilled to read your words. We always aim to … More

5/5

Google

I have just purchased my first property via Robinson, Michael and Jackson. They made it very easy for me answering any questions I had. Mica and Josie were extremely helpful with communications with the sellers ans …

Rebecca · 16 December 2025 · Robinson Michael & Jackson Sittingbourne

Agent replied · 24 May 2026

Congratulations on purchasing your very first property! We know how milestone moments like this can feel, so we are absolutely delighted that we could make the process so smooth and straightforward for you. … More

5/5

Google

Your professionalism and guidance made the selling process so much smoother. Thank you we’re looking forward to the future in our new home.

Michelle · 15 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 29 December 2025

Thanks Michelle - we hope you enjoy your new home and we wish you and your family a happy christmas and new year, Dallas & the team

5/5

Google

The words thank you does not seem enough, for the hard work, dedication, professionalism and commitment, Kendell, Harry and the team put into my sale. Over a year’s work and effort to achieve the sale through no fault of their own but they got us there in the end, every complication that could have happened did, but they had an answer and continually chased everything for the outcome we all wanted and needed in the end. A great bunch to be guided along by and I cannot thank them enough. True professionalism and I would highly recommend. I think I’m going to miss our weekly updates! Merry Christmas and a happy new year to RMJ Walderslade.

Mandy · 15 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 29 December 2025

Thank you for your kind words Mandy

1/5

Google

It’s a no from me (as a landlord). Utter incompetence from the moment you sign up. Avoid.

Steven · 15 December 2025 · Robinson Michael & Jackson Strood

5/5

Google

Highly professional. No hassle. Got our dream home within a week without stress.Thanks to the Lee team Millie, Ruby, Xanthe, Fel, and Janet - You guys rock

Lewis · 15 December 2025 · Robinson Michael & Jackson Strood

4/5

Google

We are really happy with the services we received. Even when there was a misunderstanding, the way the team handled it and resolved everything was honestly incredible. Their professionalism, patience, and support made the whole experience smooth, and we’re really glad we chose them to help us get our needs met. A big thank you to the Lee team Millie, Ruby, Xanthe, Fel, Janet, for making the experience a great one. Highly recommended!

Grace · 15 December 2025 · Robinson Michael & Jackson Strood

5/5

Google

Friendly and helpful staff, communication was clear between us. Thanks Millie , looking forward to moving in the property

Ștefania · 15 December 2025 · Robinson Michael & Jackson Strood

5/5

Google

Rating only, no written review.

Erin · 15 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Thank you, Erin, for your lovely review! We’re thrilled you had such a positive experience with Xanthe and Fel, they’ll be so pleased to hear your kind words. Wishing you all the best in your new home! - The Lettings Team

5/5

Google

Great viewing with Kiran this afternoon - thanks for showing me around and confirming a second viewing so quickly!

Hannah · 13 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Hannah, thank you so much for this brilliant 5 - star google review about Kiran! We are so pleased you have had a great experience.

5/5

Google

Just selling our beloved family home now with Tia and she has been a pleasure to work with. Highly recommend.

Gary · 13 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Gary, thank you for sharing your experience with others! We are so pleased you had a great experience with Tia🥰 …

4/5

Google

workers here are very nice and understanding. Good coomunication skills and work well in a team

Onyinye · 13 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Thank you for this great google review about the team!⭐

5/5

Google

Dear Gabija, thanks for making our viewing easy and interesting. We really appreciate your support and conduct of the viewing, this was professional and well appreciated. Once again, thanks a lot.

Salau · 13 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Salau, Thank you for this lovely review about Gabija. We are so pleased you have had a great experience!

5/5

Google

Thank you to Robinson Michael & Jackson, Chatham, for all of the hard work you put into marketing and bringing the sale of my property to completion, it would not of happened without your professionalism, dedication and perseverance. A fantastic team.

Margaret · 13 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Margaret, thank you so much for this lovely review about the team. We are so pleased you have had a great experience with us!🏡🎉 …

5/5

Google

Frendly staff always in formed us on a regular basis with any updates.

Richard · 13 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Richard, thank you for this great and honest review about the team! We are so pleased you are having a good experience with us!🏡⭐ …

5/5

Google

Fantastic team helpful kind house sold very quick excellent photos on the website tammy kept me informed every step supported me when needed regual phone calls with great attitude explained everything to me always there to support me with a …

Margaret · 8 December 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

“Great support from the team. We had an issue recently and the agent responded immediately and got everything sorted. Their communication and professionalism are top-notch. Truly grateful for their service.” …

Olanrewaju · 8 December 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

Thank you so much for the viewing. Hannah was absolutely professional . Thank you for all the information and time. …

Aamir · 8 December 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

I had a very nice experience viewing one of the properties with this company, the estate agent was so lovely, think her name was Hannah, she was so flexible with the times of viewings which was massively helpful, I also asked her questions …

Layla · 8 December 2025 · Robinson Michael & Jackson Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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