5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
🌟🌟 Thank you so much for your 5-star review, Tunde! 🌟🌟 Kind regards Ryan & The RMJ Team …
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
🌟🌟 Thank you so much for your 5-star review, Juby! 🌟🌟 Kind regards Ryan & The RMJ Team …
5/5
GoogleEnnis and Ellie have absolutely fantastic from start to finish when renting out our home. We have never rented out a house before so we were completely in the dark. They guided us through the process, keeping us informed at every stage and …
Agent replied · 21 September 2026
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that your first experience renting out your home felt smooth and well-supported from start to finish. … More
5/5
GoogleEllie was so lovely and welcoming. She was so informative and explained everything so well. Thank you!
Agent replied · 21 September 2026
Hi Leoni, Thank you for taking time to leave Ellie a 5 star review. We are glad to hear you have a positive experience! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleWe are currently selling our house with RMJ. The whole team has been very friendly and helpful, but a special shout out to Jody who has helped to keep me sane during a very stressful time.
Agent replied · 21 September 2026
Thank you so much for taking the time to share your experience! We’re delighted to hear that the whole RMJ team has been able to support you throughout your sale. A special thank you for your kind words about Jody. We truly appreciate your … More
5/5
GooglePurchased our forever home with Robinson Micheal and Jackson. Ellie was the estate agent that showed us around. Ellie has always been very helpful and friendly. Jodie and Ellie have made our moving home experience less stressful. …
Agent replied · 21 September 2026
Thank you for your lovely review! We’re so pleased to hear that Ellie helped make the viewing process enjoyable and that both Ellie and Jody supported you throughout your move. Knowing we helped make your home buying experience smoother … More
5/5
GoogleWonderful, personable team!! Would recommend to anyone looking for their dream home :)
Agent replied · 21 September 2026
Thank you for the wonderful review! It means a lot to know you had a great experience with our team. Helping clients find their dream home is always our goal, and your recommendation is truly appreciated. If you ever need anything in the future, we’re here for you!
5/5
GoogleMy viewing with Danny Baxter was an excellent experience. He demonstrated strong knowledge of the property and was extremely attentive to all of my additional needs while I considered whether to submit an offer. He took the time to answer …
Agent replied · 21 September 2026
Hi Seun, We really appreciate you taking the time to share this lovely feedback. It’s great to hear that Danny was able to provide the guidance and support you needed … More
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for taking time to leave us a 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for taking time to leave us a 5 star review!
4/5
GoogleRobert-Jackson are one of those unsung heroes in the estate agency world. Their viewing brochures are amazing, almost like a mini survey pack, and they’re consistently proactive, keeping their promises to return calls and follow up. I’ve had …
Agent replied · 21 September 2026
Thank you for taking the time to share such thoughtful feedback. We’re delighted our brochures and follow-up process were useful, and we’re especially glad Ellie provided the friendly and efficient service we aim for. We truly appreciate … More
5/5
GoogleWe have the pleasure of dealing with Tilly from Robinson Michael & Jackson agency. She was incredibly professional and friendly when taking us through property viewings. We would definitely recommend her to anyone looking to do business with this agency.
Agent replied · 21 September 2026
Thank you so much for your wonderful review! We’re delighted to hear that Tilly provided such professional and friendly service during your property viewings. Your recommendation means a great deal to us, and we’ll be sure to pass your kind … More
5/5
GoogleThank you Ellie for all your help 😊 …
Agent replied · 21 September 2026
Thank you for your review! We’re glad Ellie was able to assist you. Your feedback means a lot to us. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleI dealt with Tilly yesterday from R M & J. She helped me through the signing up process swiftly with a very helpful attitude
Agent replied · 21 September 2026
Thank you so much for your lovely review! We're delighted to hear that Tilly was able to guide you through the sign-up process swiftly and with such a helpful attitude. We’ll be sure to pass your kind words on to her!
5/5
GoogleHelpful and Responsive
Agent replied · 21 September 2026
Thank you for taking the time to leave a review. We're pleased to hear you had a helpful and responsive experience with our team! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleHard working Team. Both Danny and Jody assisted in pushing our Property purchase through before Christmas, Thank you
Agent replied · 21 September 2026
We truly appreciate your wonderful review! Danny and Jody will be delighted to hear your feedback. We're glad we could help complete your purchase in time for Christmas. Thank you for choosing us!
5/5
GoogleGreat estate agents. Ellie was brilliant from the moment we called in. Polite and professional service.
Agent replied · 21 September 2026
Thank you for taking the time to leave a review. We’re pleased Ellie was able to support you so well! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for taking time to leave us a 5 star review!
1/5
GoogleGenuinely wish I'd had the experience that everyone else seems to have done. Dealing with Robinson Michael & Jackson has been one of the most stressful unpleasant experiences of my life. …
Agent replied · 21 September 2026
Dear Harriette, Thank you for sharing your feedback. We're deeply sorry that you received such a different experience compared to what most of our clients enjoy. … More
5/5
GoogleI couldn’t recommend Josie highly enough. If you’re looking for someone reliable, knowledgeable, and truly dedicated to their clients, Josie is the estate agent you want in your corner.
Agent replied · 27 November 2023
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleTayla was very polite and friendly and professional whilst showing me around the property I was viewing today. …
Agent replied · 17 September 2026
Thank you Natalie for your review and kind words towards Tayla.
5/5
GoogleJust recently booked a viewing. Tayla Conlon was brilliant, very responsive, friendly, and incredibly helpful. A great experience!
Agent replied · 17 September 2026
Hi Viktorija, Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience and that Tayla was responsive, friendly, and helpful throughout your viewing. We truly appreciate your kind words and look forward to assisting you further. Kind regards, Team RMJ Strood
5/5
GoogleReally impressed. The branch manager, Reece Cox, offered much needed advice on an house sale and has shown himself to be extremely responsive and fleet of foot. Also showed empathy and compassion at a very stressful time. Highly Recommend.
Agent replied · 17 September 2026
Hi Salima, Thank you so much for your wonderful feedback. We’re delighted to hear that Reece was able to support you during a stressful time and provide the advice and responsiveness you needed. Your kind words mean a great deal to our … More
5/5
GoogleExcellent experience with Jade, Charley and the team at RMJ in Strood. Communication was excellent and house sold quickly. RMJ kept us up to date about the progress and dealt appropriately with issues that cropped up.
Agent replied · 17 September 2026
Hi Steve, Thank you so much for your kind words. We’re thrilled to hear that Jade, Charley, and the team provided excellent communication and support throughout the process. It’s great to know your house sold quickly and that we were able … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
