Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleTia was amazing in helping me list my home. She’s incredibly educated, professional and explained every step clearly, making the process stress-free. Her market knowledge, attention to detail and dedication truly stood out. I felt supported …
Hi Marques, thank you so much for this kind and honest review about Tia. We are so pleased you have had a great experience!😊 …
5/5
GoogleTia did an outstanding job listing our home! From start to finish, she was incredibly friendly, approachable, and easy to work with. Her knowledge of the market was clear right away, she guided us through every step, answered all our …
Hi Alfie, thank you so much for this 5-star review about Tia! We are so pleased you have had a great experience!🏡🎉 …
5/5
GoogleI had a fantastic experience working with Kiran . She truly went above and beyond to help me through the entire process. Not only did she take the time to arrange multiple viewings that suited my schedule, but she also offered invaluable …
Thank you so much for this amazing google review! We are so pleased you have had a great experience🎉 …
5/5
GoogleWe used RMJ for the sale of our old home. RMJ also helped us find our new home, they did a fantastic job, kept us informed of any updates and responded in a timely manner. A big thank you to all the RMJ team in Rainham especially Dan and Nina!
Hi Pardeep, Thank you so much for your fantastic review 😊 We’re delighted to hear that RMJ was able to support you with both the sale of your previous home and the purchase of your new one. Keeping you informed and responding promptly is always our priority, so it’s great to know this made a positive difference. A big thank you from all of us at the Rainham branch we’ll be sure to pass your kind words on to Dan and Nina. Wishing you all the very best in your new home! Kind regards, Ryan and the RMJ team
5/5
GoogleRating only, no written review.
🌟🌟 Thank you so much for your 5-star review, Michael! 🌟🌟 Kind regards Ryan & The RMJ Team …
5/5
GoogleLiv was great in helping setting up viewings. Looking forward to completing a house purchase with her!
Hi Tolu, Thank you for your wonderful feedback 😊 We’re thrilled to hear that Liv has been so helpful in setting up your viewings. We’re looking forward to supporting you through the rest of your house purchase journey! Warm Regards Ryan & The RMJ Team
5/5
GoogleThey say that moving home is one of the most stressful events you can do. Well if you have Dallas and his team, Harry, Skye and Kendell on board with there friendly helpful & professional assistance keeping you updated and informed regularly it certainly helps ease the process. Thank you.
Thank you Peter - It has been a pleasure working with you
5/5
GoogleThank you to the Walderslade team! Harry went above and beyond for our viewing and everyone we've spoken to have always been very helpful! Highly recommend!
We are pleased you were happy with our service Zoe,many thanks Dallas & the team
5/5
GoogleDallas and the team were brilliant despite lots of problems along the way and a very special thank you to Kendell without her help I don’t think we would have made it to completion
Thank you and congratulations Elaine ,Dallas & the team
5/5
GoogleDan was very professional and genuinely interested in our viewing
Hi Ijlal, Thank you for your kind feedback 😊 We’re delighted to hear that Dan was very professional and showed a genuine interest during your viewing. We’ll be sure to pass your comments on to him. Please don’t hesitate to get in touch if we can help with anything further. Kind regards, Ryan and the RMJ team
5/5
GoogleRating only, no written review.
Hi Becca, thank you for your review. We hope you're all very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleGreat property and service from estate agents Freya, jade and charley on first home purchase absolutly amazing from start to finish totally recommend
Hi Kat, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleJade has been really amazing and supported us in everything that we needed the whole team have been amazing can’t thank you enough xx
Hi Jazz, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI made an enquiry to view a property and within the hour Tayla was on the phone. Super helpful and made the process really straightforward.
Hi Laura, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Esther, Thank you for your review. Kind regards, Team RMJ Strood
4/5
GoogleKitija was very helpful and informative about the property we viewed. Lovely to meet her.
Hi Cathy, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleKoroma was super helpful and customer service is superb.
Hi Precious, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleWhen I spoke to Talor she was most helpful and engaging, appreciate the help with my queries
Hi Lucy, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleNice talk Good Advice Either looking to buy or to invest Definitely worth a chat with them
Hi Sandu, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleTayla was very helpful when I arrived at the property. She was very detailed and took me around each room providing enough details which meant a majority of any questions regarding the property I would have had were all answered. I would definitely recommend her at every viewing.
Hi Keren, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat service from Kitija pilipavic. Nice vibe when showing around the houses when viewing. With dealing with question about properties Kitija would keep us in the loop and updates with the answers. Making a nice service 👍🏻 …
Hi, Thank you for your lovely review! We're so pleased to hear that Kitija provided great service and created a positive experience during your viewings. It’s wonderful to know she kept you updated and informed throughout. We really appreciate your feedback and are glad you enjoyed the service. Kind regards, Team RMJ Strood
5/5
GoogleA massive Thank you to Jade and the team at the Strood Office, Excellent Customer experience. Jade made the experience of moving home less stressful together with being very helpful/ professional throughout the process. I would highly recommend Jade.
Hi Donna, Thank you so much for your wonderful feedback! We’re delighted to hear that Jade and the Strood team provided an excellent experience and helped make your move less stressful. Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help! Kind regards, Team RMJ Strood
5/5
GoogleTayla was helpful with the questions I asked about the area as I'm from Dartford not from Strood
Hi Lola, thank you for your review. Kind regards Team RMJ Strood
5/5
GoogleThey were very helpful and attentive throughout the whole process.
Hi Ryan, thank you for your review. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
