Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleId like to say a big thank you for the team for helping us with the sale of our property especially Angela who kept me up to date I couldn't have done this without you well done im a very satisfied customer
Hi Michelle, thanks so much for this great review about Angela, we are so pleased you have had a great experience!😊 …
5/5
GoogleA great experience using this company - welcoming, attentive & professional.
Hi Jack, thank you for leaving this brilliant review about the team!
5/5
GoogleFrom the moment I placed my property on the market with RMJ, Tia & Angela has been proactive with the determination to sell the property. Nothing but a smooth process. Highly recommend!
Hi Ollie, thank you so much for this lovely google review regarding your experience here with us at RMJ Chatham - with special mention to Tia. We wish you nothing but the best for your future!😊🍾🏡 …
5/5
GoogleSuperb service and communications with Angela and has kept me fully updated in ref to our purchase and has gone beyond excellence.Highly recommended for a smooth transaction and will definitely use again in the future for any property matters
Hi Rashpal, thank you for sharing your experience with others! We appreciate the positive review and are so glad you have had a brilliant experience with us🏡 …
5/5
GoogleIncredible estate team. Definitely the quickest and easiest process I’ve ever had with viewings, payments & signing documentation. I’m now settled into my new home thanks to Libby Welch! She’s been very professional and helpful throughout. I’d absolutely recommend RMJ to anyone. Thank you for an easy move!
5/5
GoogleThese are the right people to go through, they have helped me with moving into my place and it was really easy and it wasn’t as stressful as I thought it would off been, they were really helpful with everything.
Thankyou for reaching out to share you feedback. We are so pleased we were able to assist and get you moved in with no stress :) … More
5/5
GoogleRating only, no written review.
Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More
5/5
GoogleRating only, no written review.
Thankyou for sharing your feedback, we appreciate you taking the time to do so! Lily & The Team
5/5
GoogleHarry was good to work with
Thank you for your review
5/5
GoogleQuick viewing appointment, thank you
You are very welcome! We know how fast the property market moves, so we always try to get viewing appointments booked in as quickly as possible for our clients. … More
5/5
GoogleRating only, no written review.
5/5
GoogleLacey was very attentive during the whole process. Every question and concern was answered quickly and with detail. I will be recommending Lacey and the company to all our friends and family in the future.
Thank you so much for this beautiful five-star review! Knowing that you plan to recommend Lacey and our company to your friends and family in the future is the highest compliment we could ever hope to receive. … More
5/5
GoogleAbsolutely Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. Very professional and a great team of people who went more than that extra mile. Nothing was too much trouble, fully recommend you contact them first, they are superb.
Thank you so much for the incredible five-star review! Reading words like 'superb' and knowing that our team truly went above and beyond for you means the absolute world to us. … More
5/5
GoogleFantastic service so far, very quick to call back and assist with any questions
Thank you so much for the fantastic feedback! We are absolutely delighted to hear that you are enjoying your experience with us so far. … More
5/5
GoogleI would like to highlight that I have been in contact with Josie from the Sittingbourne Branch during my house purchase. I have found Josie to be very helpful, very friendly and very quick to respond to any queries that I have had. Thank you Josie , you're brilliant
Thank you so much for this wonderful feedback! Josie is going to be absolutely thrilled to read your kind words, knowing you think she is 'brilliant' will absolutely make her day. … More
5/5
GoogleGreat experience with RMJ Gravesend via the Sales, Lettings and Broker teams! Their attention detail, expertise and exceptional customer focus service is what stands out amongst the market. The process is very efficient and communication is …
Thank you so much for your kind words and thoughtful feedback! The entire RMJ team really appreciate you taking the time to recognize everyone’s hard work. We’re thrilled to hear that our Sales, Lettings, and Broker teams made your … More
5/5
GoogleMany thanks to the Gravesend team who have been professional, proactive and supportive during the process of my house sale. Jack, Jo and Mia kept me informed throughout the highs and lows of the sale process. My expectations were managed …
Thank you very much for your thoughtful message and for taking the time to share your experience. … More
5/5
GoogleI had a really positive experience buying my first home through this company. The sales team were really supportive throughout the transaction, especially Georgia, Mia, Lily, Hannah, Jo, Nicola and Tammy. …
Thank you so much for your fantastic feedback! We’re thrilled to hear your first home buying experience was positive and that … More
5/5
GoogleRating only, no written review.
Thank you for the review Krzysztof. Hope you are enjoying your new home. All the best, Lisa
5/5
GoogleRating only, no written review.
5/5
GoogleExtremely friendly and helpful. Very quick at responding and knowledgable. Would thoroughly recommend.
Thank you for the review William. We hope you are settling in well and enjoying the city of Bath being your new home! All the best, Lisa and the Reside Team.
5/5
GoogleWe bought our house through these guys and what a pleasure they are to deal with. Communication is second to none and had the pleasure of dealing with Kendell throughout majority of the process. Kendell has been amazing in every aspect. She …
Thank you for your kind words Jordan - we are really pleased you were happy with our service - Dallas & the team
5/5
GoogleI have nothing but enormous praise for RMJ they have been professional, charming and more than helpful from start to finish of the sale of our property. I would certainly recommend them . …
Thanks Trudie- we got there in the end! Dallas & the team
5/5
GoogleOur transaction was far from straightforward, with many obstacles along the way, none of which were the fault of the estate agent. Kendall handled the entire process absolutely perfectly. She was always on top of everything, proactive at …
Thank you lucy ,Dallas & the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
