Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI recommend them 10/10 what a kind, professional, empathetic bunch of people. Millie and Ruby both were responsive, timely and well prepared to answer our questions.
Hi Aditya, Thank you so much for your fantastic review! We’re delighted to hear that Millie and Ruby made such a positive impression and were able to provide timely, helpful support throughout your experience. Your recommendation means a lot to us!, The Robinson Jackson Lee Team
5/5
GoogleI had a lovely phone call with Stuart, who was very knowledgeable and refreshingly down to earth. He completely put my mind at ease about renting out my property, and I wouldn’t hesitate to recommend him.
Hi Kay, Thank you so much for your kind words! We’re delighted to hear that Stuart was able to put your mind at ease and provide such helpful guidance. Your recommendation means a lot to us, and we’re thrilled you had such a positive experience., The Robinson Jackson Lee Team
5/5
GoogleIf you are even thinking about renting or letting and you’re not using Ennis Richards, stop right now and rethink your life choices. 😆 From start to finish, this was hands-down the best estate agent experience of my life. Ennis doesn’t just rent houses, they make magic happen. Communication was next-level, professionalism was flawless, and the results? Absolutely unreal. My property was marketed like a Hollywood blockbuster, viewings came flooding in, and the final outcome exceeded every expectation. I felt supported, informed, and 100% confident every step of the way. No stress, no chasing, no nonsense, just pure results. If you want an agent who works harder than anyone else, negotiates like a pro, and genuinely cares about getting you the best possible deal, then look no further. This is THE agent everyone wishes they had. I wouldn’t hesitate for a second to recommend Ennis to friends, family, neighbours, strangers in the street, literally everyone. Legend status unlocked. 🏆 10/10. 5 stars isn’t enough. Would use again in a heartbeat.
Hi Gary, Wow, thank you so much for this amazing review! We’re absolutely thrilled to hear that Ennis made your experience with Robinson Jackson so exceptional. Your kind words about his professionalism, dedication, and results mean a lot, and we’ll be sure to pass them straight on to him, legend status indeed! 🏆 We really appreciate your recommendation and can’t wait to help you again in the future., The Robinson Jackson Lee Team
5/5
GoogleMillie was very helpful, she explained the whole process to me. I would definitely recommend
5/5
GoogleMillie was really helpful!
Hi Kayleigh-Louise, Thank you for your review! We’re so pleased to hear that Millie was helpful throughout your experience. Your kind words mean a lot to us., The Robinson Jackson Lee Team
5/5
GoogleEnnis is professional and approachable. I felt he was genuinely interested in my situation and not just ticking boxes to win my business. He was helpful and suggested scenarios that would benefit me in the long term. Very pleased and very confident in having Ennis looking after things for me.
Hi Amanda, Thank you so much for your wonderful review! We’re thrilled to hear that Ennis provided such professional and thoughtful guidance, taking the time to understand your situation and offer advice that truly benefits you. He’ll be delighted to hear your kind words. We really appreciate you sharing your experience with Robinson Jackson. Best wishes, Robinson Jackson, Lee
5/5
GoogleSpoke with Ennis R about moving into the area, such a polite lad, very experience and knowledgeable. This is the only agent I would recommend using in this area
Hi Spencer, Thank you for your kind words! We’re thrilled Ennis could help and make your move smooth. Best regards, The Robinson Jackson, Lee Team
5/5
GoogleThey are very helpful and fast responding. Millie/Ness and Ruby was very helpful. Kind words and good communication was the key for me and they are very successful as company. We’ve get our favourite flat from them and they were in there right on time for viewing.
Hi Alihan, Thank you so much for your fantastic review. We’re delighted to hear you found the team helpful and responsive, and that Millie, Ness, and Ruby made the process smooth. We’re thrilled you found your favourite flat and appreciate your kind words about our team and service! Kind regards, Robinson Jackson, Lee
5/5
GoogleMillie was incredibly knowledgeable and easy to communicate with throughout the entire process. She was always professional, reliable, and took the time to explain things clearly, which made everything feel straightforward and stress-free. A real pleasure to work with
Hi Shannon, Thank you so much! We’re delighted Millie could make everything straightforward and stress-free for you. Best regards, The Robinson Jackson, Lee Team
5/5
GoogleAmazing service, especially from Millie. Always aims to get things done on time and for for everything to run smoothly!
Hi Michael, Thank you for your kind review. We’re really pleased to hear you received amazing service, and Millie will be delighted to hear your feedback. We’re glad everything ran smoothly for you. Kind regards, Robinson Jackson, Lee
5/5
GoogleEnnis
Hi Nicole, Thank you for your review!, The Robinson Jackson Lee Team
5/5
GoogleThis company showed me amazing service the whole time i was there. I especially want to thank Millie for showing me around the new flat. She answered all my questions and was very supportive.
Hi Anthony, Thank you! We’re delighted Millie could help and make your visit enjoyable. Best regards, The Robinson Jackson, Lee Team
5/5
GoogleRating only, no written review.
Hi Alex, Thank you so much for your review. All the best. The Team - Robinson Jackson Lee
5/5
GoogleGreat experience with this lettings agent. Stuart was extremely knowledgeable, professional, and always happy to help. He made the whole process straightforward and stress-free. Highly recommend.
Thank you for your lovely review, Becky. We’re really pleased to hear you had such a positive experience with our lettings team. Stuart will be delighted to know he helped make the process straightforward and stress-free. Thank you for recommending Robinson Jackson. Robinson Jackson Team Lee
5/5
GoogleRuby and Ennis were great. Both very knowledgeable and found me a tenant within 5 days of marketing my home. Highly recommend
Hi James, Thank you for your kind words! We’re thrilled Ruby and Ennis could help so quickly and find a tenant for your home. Best regards, The Robinson Jackson, Lee Team
5/5
GoogleAmazing staff and services throughout the process. All process done very smoothly and nothing is hidden. All conversations are clear. So extremely satisfied.
5/5
GoogleWe recently used RMJ to find a tenant for our flat we couldn’t have asked for a better service. They were very proactive and kept us informed at every stage. Would definately recommend
5/5
GoogleWorking with Robinson Michael & Jackson was super easy they were nothing but helpful and easy to communicate with. Josie was lovely while showing me the flat and nothing but a pleasure throughout the process even through difficult times as being abroad makes it difficult but she helped me navigate through it all.
Thank you so much for this wonderful review! Buying or renting a property while being abroad can certainly add an extra layer of stress, so we are absolutely thrilled that Josie was able to help you navigate through those difficult moments … More
5/5
GoogleWe purchased our first property through Robinson Michael and Jackson and everything went smoothly. Mica was great throughout the whole process.
Congratulations on purchasing your very first home! That is such an incredible milestone, and we are absolutely honored that you chose to take this journey with Robinson Michael and Jackson. … More
4/5
GoogleRating only, no written review.
Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More
5/5
GoogleRating only, no written review.
Thank you for your review
5/5
GoogleRating only, no written review.
Thanks for your 5* review
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for the 5 star review!🥰⭐ …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
