5/5
GoogleHannah was lovely and informative and very helpful, thank you for your time
Agent replied · 24 March 2026
Thankyou for sharing your feedback and kind words towards Hannah, she will be so pleased she was able to help! … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleGreat team, really helpful
Agent replied · 24 March 2026
Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More
5/5
GoogleWe have just sold our property through RMJ Gravesend. We had Tammy taking care of everything. She was so helpful and professional and helped us every step of the way! Thankyou so much Tammy! You are amazing!!
Agent replied · 24 March 2026
Thank you so much for your kind words! We’re delighted to hear Tammy made the process smooth and supportive for you. … More
5/5
GoogleGreat communication and service. Will recommend.
Agent replied · 24 March 2026
Thankyou so much for sharing your positive experience, we really appreciate you taking the time to do so! … More
5/5
GoogleTammy & the team were excellent. From offer accepted to exchange no hassle and couldn’t have gone more smoothly in anyway.
Agent replied · 24 March 2026
Thank you for the feedback! We’re thrilled to hear everything went smoothly from offer to exchange ;that’s … More
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Thankyou for sharing your feedback, we appreciate you taking the time to do so and we look forward to getting you moved in to your new home. … More
5/5
GoogleThe team at Robinson Michael & Jackson have been fantastic. They have really turned around our selling experience and have kept us up to date every step of the way. Our agent Tia has been particularly kind and helpful!
Agent replied · 27 January 2026
Hi Yana, thank you so much for leaving this brilliant 5-star review! We are so pleased you have had a great experience with the team and it has been a pleasure working with you this far😊 …
5/5
GoogleEllie was helpful, knowledgeable of the property I was calling about & polite.
Agent replied · 21 September 2026
Thank you for your kind review! We’re glad to hear Ellie was helpful, knowledgeable, and polite. We appreciate you taking the time to share your experience. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleThe service was excellent and all my questions were answered in a friendly and informative manner.
Agent replied · 21 September 2026
We really appreciate you taking the time to share this feedback. It’s great to hear that our team was able to answer your questions and provide excellent service! … More
5/5
GoogleEllie is super helpful and kept is up to date with booking viewings etc. Great service!
Agent replied · 21 September 2026
Thank you for your positive feedback. We’re pleased to hear that Ellie provided clear communication and excellent service throughout your viewings. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleReally recommended Enis did every thing as expected. 👍👍👍👍 …
Agent replied · 21 September 2026
Thank you for the 5-star review! We are glad to hear that Ennis delivered exactly what you were looking for. We appreciate your support and hope to work with you again soon. … More
5/5
GoogleJody has been amazing with our latest purchase. She is top class. No need to chase as she would update you just in time. …
Agent replied · 30 May 2026
Thank you so much for the fantastic review! We're delighted Jody made your latest purchase such a smooth and stress-free experience. … More
5/5
GoogleAngela was a great helper
Agent replied · 27 January 2026
Thank you Tarek for this brilliant 5-star review about the team with special mention of Angela👏🏼 …
5/5
GoogleKiran at RJM gave us a wonderful viewing today. Really knowledgable and answered all our questions!
Agent replied · 27 January 2026
Hi Bethany, thanks so much for this brilliant google review about Kiran!😊🎉 …
5/5
GoogleKiran was a great help with viewings this weekend. Very friendly and informative.
Agent replied · 27 January 2026
Hi Jack, thank you for leaving this 5-star review about Kiran!
5/5
GoogleIt was a quite a pleasant a experience we had while dealing with this organization.
Agent replied · 27 January 2026
Hi Kayode, we are so happy you have had a pleasant experience with the team here at RMJ Chatham!
5/5
GoogleBrill
5/5
GoogleKitija was very pleasant on our viewing she escorted it well and was knowledgeable about the property. …
5/5
GoogleThis people are professionals who do not just occupy office space, they work together as a Team to enable your dream of becoming a property owner come to realisation. If you are that determined person and you are looking for an estate …
5/5
Googlewould definitely recommend RMJ as i had a really positive experience. it can be quite daunting for first time buyers but the team at RMJ made the process a lot easier and made me feel at ease all throughout. from start to finish everything was stress free and i couldn’t be happier. special thank you to tammy, hannah, mia, jo and nicola!
Agent replied · 24 March 2026
Thank you so much for sharing your experience! We’re really glad we could make the process smoother and less stressful for you, … More
5/5
GoogleGreat communication and very helpful staff
Agent replied · 24 March 2026
Thankyou for reaching out to share your experience, it means alot :) Lily & The Team
5/5
GoogleThey had amazing and Millie was very helpful so very good customer service
Agent replied · 15 May 2026
Hi Holly, Thank you for your lovely review. We’re really pleased to hear that you had a great experience and that Millie was so helpful. Robinson Jackson, Lee
5/5
GoogleGreat friendly service received from my initial enquiry through to completion. A thank you to Ruby for all her help. She was very helpful and professional throughout.
Agent replied · 15 May 2026
Hi Darren, Thank you so much for your kind words! We’re delighted to hear that Ruby provided such helpful and professional support from start to finish. She’ll be thrilled to hear your feedback. We really appreciate you taking the time to share your experience! Best wishes, Robinson Jackson, Lee
5/5
GoogleHad a great experience and very smooth dealing and Millie barnard was very professional and incredibly helpful.would very happily use Robinson and Jackson again.
Agent replied · 15 May 2026
Hi Wayne, Thank you so much for your kind words! We’re delighted to hear that Millie Barnard provided professional and helpful support throughout your experience. She’ll be thrilled to hear your feedback. We really appreciate you taking the time to share your experience and look forward to helping you again in the future! Best wishes, Robinson Jackson, Lee
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
