5/5
GoogleKitija was amazing over the Christmas period, Lovely from the get go and very informative. Keeping everything within our specifications, we’re very happy.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleWe had a viewing today with Tayla and were very impressed. She was extremely knowledgeable about the property, answered all of our questions with confidence, and arrived on time. The viewing was professional, well organised, and a very positive experience overall.
5/5
GoogleMy family and I were an opportunity to view a property with Ms Katija Pilipavica. Katija was so kind, lovely and professional. We appreciated her kindness when she welcomed us and showed around, answering all our questions. Again, thank you, Katija and Happy New Year.
5/5
GoogleRecently sold through Robinson Michael & Jacksob Strood and they have been amazing . Thanks to Jade and the whole team for your help. 100% recommended
5/5
GoogleCalled and spoke with Jade yesterday about a property they have advertised. She was very knowledgeable and helpful with all my questions and I would feel confident looking at property’s with her again
5/5
GoogleTayla was very professional and accommodating which I really appreciated . Thanks again
Agent replied · 24 March 2026
Hi Lavinia, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you for the viewings Tayla! Always helpful and profesional
Agent replied · 24 March 2026
Hi Liviu, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTaylor was very friendly, helpful and efficient in responding to my query and booking a viewing for me.
Agent replied · 24 March 2026
Hi Suzanne, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hi Freddie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleViewed a house with Tayla She was really lovely and answered any questions we had.
5/5
GoogleRating only, no written review.
5/5
GoogleTayla was attentive, descriptive and told me everything i needed to know.
Agent replied · 24 March 2026
Hi Florence, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleI made an enquiry on Sunday and I have received a phone call from Tayla on Monday . Tayla was very helpful and knowledgeable over the phone and booked me a viewing as requested . Very professional and approachable customer service .
Agent replied · 24 March 2026
Hi Dolhescu, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleWe had a viewing with Taylor she was excellent throughout. She was very professional, friendly and knowledgeable about the property and took time to answer our questions.
Agent replied · 24 March 2026
Hi Steve, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleI found Tayla to be very helpful and efficient.
Agent replied · 24 March 2026
Hi Alan,Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleWe had an amazing experience with RMJ, they were incredibly helpful throughout the process of purchasing our home. Particular thanks to Charley, Jade and Ben who were very supportive and worked incredibly hard for us. Thank you.
Agent replied · 24 March 2026
Hi Lewis, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleSuper friendly and helpful! Made for a smooth viewing experience talking us through all the house with great knowledge.
Agent replied · 24 March 2026
Hi Ben, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleVery helpful and keep me informed the loop with everything that was happening
Agent replied · 24 March 2026
Hi Graham, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleKitija was very welcoming, helpful, friendly and she answered all of our questions with detail.
Agent replied · 24 March 2026
Hi Sian, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleWe viewed a property today and was shown round by Kitija she was most helpful and very enthusiastic.
Agent replied · 24 March 2026
Hi Christine, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleViewed a property at Springhead with Mia today,she was knowledgeable about the flat and helpful with ideas. And approachable. Thanks.
Agent replied · 24 March 2026
Thank you so much for your review! We’re glad Mia could make your viewing helpful and enjoyable, I'll be sure to … More
5/5
GoogleTammy and the team helped my 81 year old mother downsize to a retirement flat they were very helpful all through the process, especially the last few weeks were they kept us updated every step of the way to completion and exchange of keys. Tammy and the whole team really went the extra mile.
Agent replied · 24 March 2026
Thank you so much for your kind words. We’re delighted we could support your mother through her move and make the … More
5/5
GoogleRMJ have been managing our properties for over 4 years and they do an excellent job. From what we hear from our tenants they're very happy too. Michaela in particular is always really helpful, especially when anything you think is going to be straight-forward turns out not to be.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
