Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleEllie from the Lettings department was extremely helpful and professional in my search for a new home
Thank you for your review! I am pleased to hear that Ellie has been able to help you find a great home. All the best from the Lettings Team
5/5
GoogleBeing an experienced landlord I can say I can’t fault the service received from the rental team. Nikki and Ellie really listened to my needs and found me the perfect tenants within a few days making sure I was updated and happy throughout the whole process. I have used a number of agents and I highly recommend this lettings team
Thank you for your great review, its great to hear that the team were able to help throughout the process and that you have a great tenant! Many thanks from the Lettings Team
5/5
GoogleCan not fault the service recieved from Nikki at RMJ Maidstone. As a landlord it was important to find an agent I can trust and that gave me time and advice from the offset and that is exactly what I got from Nikki. Highly recommend this lettings branch. Thank you for all your help
Thank you for your amazing review. I am glad Nikki was able to help. We wish you all the best with your property :)
5/5
GoogleJody has been an amazing help with getting us across the house buying finish line. Such an amazing person and communicator. Thanks Jody
Thank you so much for the lovely review. We're thrilled Jody could help get you across the finish line and be such a great support along the way. … More
5/5
GoogleGreat communication and very proffesional
We really appreciate you taking the time to leave a review and are pleased to hear you found our communication clear and our service professional. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleExcellent service and professional workers!
Thank you so much for the kind review. Delighted to hear you found our service excellent and the team so professional.
5/5
GoogleI have been dealing with Jody at Robinson Michael and Jackson and found her to be very professional in our dealings. I am kept well informed and appreciate Jody's help and advice when it comes to making decisions. Without her involvement I'm sure things would have been much more difficult Tom Connolly
Thank you Tom. We are glad Jody has been able to help and support you throughout the process and we wish you all best :) If you ever need future help, feel free to reach out
5/5
GoogleQuick response on calls and enquiries, kindly conversation
Thank you for your kind review :)
5/5
GoogleTilly Cakebread….what a wonderful name!!! Tilly was great to talk to. Very informative and efficient in getting me a viewing the next day. Really appreciated and thanks. 🤩 …
Thank you for your review Tracey. We are glad Tilly was able to help you and meet your needs for a viewing!
5/5
GoogleNikki is friendly and professional. She explained service information of Robinson Michael in detail and the business approach of the company. She gave me confidence that she would do a good job to let out my property in Maidstone to a tenant with full quality estate management services.
Thank you for your amazing review, I am glad you have been happy with the service from Nikki :)
5/5
GoogleThe whole experience was smooth and stress-free. Communication was excellent, with quick responses and a very professional yet friendly approach throughout. Everything was handled efficiently and clearly. Highly recommend, all thanks to Ellie!
Thank you for the wonderful review! We’re so happy to hear everything went smoothly and that Ellie could make the experience such a positive one. Thank you for recommending us! RMJ team!
5/5
GoogleGreat service
Thank you for your 5 Star Review! RMJ Team
5/5
GoogleExcellent service! Jody has been amazing thorough the whole process.
Thank you so much! 🙌🏡 We’re thrilled you had an excellent experience 🌟😊 …
5/5
GoogleNikki at RMJ has been amazing. I had a tenant fall through last minute with another agent and Nikki and her team were able to find me a great tenant before they even managed to get the property advert online. The whole process was quick, friendly and professional and nothing was too much. I will definitely be using this team again
Thank you for your wonderful review! We are glad that you were happy with the service from the letting team and we wish you all the best with your new tenant :)
5/5
GoogleRobinson, Michael and Jackson were so good throughout our entire selling/buying journey. They helped us sell our house at a time when we genuinely didn’t think it was going to happen, and they even introduced us to our new home before it …
Thanks for your kind words Liv, from Dallas & the team
5/5
GoogleRobinson, Michael and Jackson were so good throughout our entire selling/buying journey. They helped us sell our house at a time when we genuinely didn’t think it was going to happen, and they even introduced us to our new home before it hit the market, knowing it was exactly what we were looking for. We’re so thankful for all the hard work and support from Kendell, Harry, Skye and Dallas.
Thanks for your kind words Liv, from Dallas & the team
5/5
GoogleKaia was great! Very knowledgable on the properties I viewed and very personable. As a first time buyer it is very important to have an agent who is approachable and willing and able to answer any questions you may have. Kaia, is certainly all of the above!
Hi Mica, thank you for this great review about our viewing guide Kaia! We are so pleased you had a great experience viewing properties with us! 😊 …
5/5
GoogleI’m in the process of looking for my first home which is sometimes stressful, but RMJ have been very easy to work with so far on this journey. Kiran who showed me around was highly professional and friendly. I know that Kiran and the RMJ team are easy to contact and happy to help with whatever I need.
Hi Liz, this is so lovely to hear! Thank you so much for sharing your experience with others 🎉 …
5/5
GoogleTia was courteous and professional as she showed me around the properties. She was ready with all the answers to the questions I had. One thing that impressed me the most, is how she respected the current owners wishes. Highly recommended.
Hi Rudo, thank you for this lovely review about Tia! We are so pleased you have had a great experience with us!🏡👏🏼 …
5/5
GoogleGreat customer services
Hi David, thank you for this brilliant 5-star review about the team. We are so pleased you have had an excellent experience⭐
5/5
GoogleToday we viewed a property in Cliff Woods, Taylor showed us around she was very polite and professional a very good asset to your business.
5/5
GoogleRating only, no written review.
5/5
GoogleTayla was on time, she was informative, helpful and friendly.
5/5
GoogleSo polite and friendly. So informative with the viewings - thank you Kitija
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
