Trusted Agent profile
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★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,995 reviews on Google only. Show every review
5/5
GoogleGreat viewing hosted by Sophia who was very knowledgeable and helpful, letting us take our time
Thank you so much for your lovely review, Gary! 😊🌟 We’re delighted to hear that you had such a great viewing with Sophia and found her knowledgeable, helpful and welcoming throughout. … More
5/5
GoogleThank you for keeping me informed with what was going on thanks again.
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear you were kept informed throughout and appreciate you taking the time to leave us a review. … More
5/5
GoogleCharlotte was very helpful in showing us round a property. She was also extremely respectful of the owners space which was nice to see.
Thanks so much for the lovely feedback! We’re really pleased to hear Charlotte was helpful during the viewing and that you appreciated how respectful she was of the owners and their home. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleKelly showed us around a property in Maidstone. She was really professional, informative and listened well.
Thank you for your kind words! We’ll be sure to pass on your lovely feedback, she’ll be really pleased to hear that her professionalism, knowledge and attentive approach made a difference. Best of luck with your property search! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleI had such a great experience with Erin as my letting agent! She was friendly, helpful and so lovely to deal with. Thank you!
5/5
GoogleA big thank you to the team in helping me secure my first property. Erin was so helpful throughout the whole process and answered every question I had. Thank you team!!!
5/5
Google5/5 Stars, Exceptional Service and a Wonderful Experience! My mum and I recently had the pleasure of being shown a property in Rainham by …
Thank you so much for your incredible review, Iveta! 😊🌟 We’re absolutely delighted to hear that you and your mum had such a wonderful experience viewing the property with Sophia. … More
5/5
GoogleHad a viewing with Freddie today, he was very welcoming as we arrived at the house. He was kind and professional throughout the viewing and made our time as first time buyers nice and easy.
Hi Ed, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleFreddie was lovely. very welcoming and explained the house well, he had the information to answer any questions we had. He made our processes as first time buyers very nice while viewing the house.
Hi Abbie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleGreat experience with Katie, really helpful trying round
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had a great experience with Katie and found her so helpful throughout. We’ll be sure to pass your kind words on to her! … More
5/5
GoogleScott was fantastic with me today, his expertise was really helpful!
Thank you so much for your fantastic review, Andre! 😊🌟 We’re delighted to hear that Scott was so helpful today and that his expertise made such a positive difference. … More
5/5
GoogleScott really helped me out today he helped me learn about buying my first house :)
Thank you so much for your lovely review, Sarah! 😊🏡 We’re delighted to hear that Scott was able to help you understand more about buying your first home. … More
5/5
GoogleScott is great, really informative today. Thank you🙌 …
Thank you so much for your lovely review, Laura! 😊🌟 We’re delighted to hear that Scott was so informative and helpful today. … More
5/5
GoogleThe best customer service I’ve had in a while by Scott, top man 🙏 …
Thank you so much for your fantastic review, Waziri! 😊🌟 We’re delighted to hear that Scott provided such great customer service and made such a positive impression. … More
5/5
GoogleScott is exceptionally helpful and very friendly.
Thank you so much for your lovely review, Lucy! 😊🌟 We’re delighted to hear that Scott was exceptionally helpful and friendly throughout your experience. … More
5/5
GoogleScott provided excelling customer service start to finish. He was friendly, helpful and always kept me updated throughout the process.
Thank you so much for your fantastic review, Summer! 😊🌟 We’re delighted to hear that Scott provided such excellent customer service from start to finish. … More
5/5
GoogleScott went above and beyond to help us. Communication was excellent and he kept us informed every step of the way
Thank you so much for your fantastic review, Mason! 😊🌟 We’re delighted to hear that Scott went above and beyond to help you and kept you informed every step of the way. … More
5/5
GoogleSofia was very nice and answered all the questions we had. Sofia was very helpful.
Thank you so much for your lovely review, Benjamin! 😊🌟 We’re delighted to hear that Sophia was so friendly, helpful and took the time to answer all of your questions. … More
5/5
GoogleVery helpful team
Thank you for your kind review! We’re really pleased to hear that you found our team helpful. We truly appreciate you taking the time to share your feedback! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleKelly has been fantastic, patient.
Thank you so much for your lovely feedback! We’re delighted to hear that Kelly has been fantastic and patient. We really appreciate you taking the time to leave a review! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleFrom the moment we started viewing houses till now everyone has been very friendly and helpful. Jody has been an awesome person and helped us a lot as first time buyers making the whole experience less daunting. We would recommend this estate agent and especially this branch to anyone.
Thank you so much for your wonderful review! It’s fantastic to hear that Jody has been such a great help, especially as first-time buyers. We’ll be sure to share your lovely feedback with her. Thank you for recommending us and our branch it really means a lot! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleFantastic and always willing to help and keep you updated on what's going on. Kind staff and never to busy for you.
Thank you for such a lovely review! It’s wonderful to hear that our team has made you feel supported, kept you informed, and taken the time to help whenever needed. We truly appreciate your kind words and are so pleased you’ve had such a positive experience with us! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleVery prossional and efficient
Thank you so much for your lovely feedback! It’s great to hear that you found the team professional and efficient. We really appreciate your support! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
