5/5
GoogleOutstanding service from Lily and the Team at RMJ Gravesend. Great communication from start to finish and they sold our property very promptly. Would highly recommend them.
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google4/5
GoogleWe had a really good experience buying our home with Robinson & Jackson’s. Andy was particularly helpful, very efficient and friendly. Would definitely recommend!!
5/5
GoogleGreat experience with Jack in particular but also a shout out to Mia and Georgia. Our house was sold before even going on the market and Jack offered to negotiate on the house we are buying. Although a little more pricey than other agents, we have so far had a great experience and would not hesitate recommending.
5/5
GoogleI’ve recently been looking to purchase my first home and have been really pleased with the service from everyone in RMJ. Anyone that has answered the phone as been polite and willing to help. I’ve not yet found a property but when I do, I hope it’s through this company as I genuinely feel like they want to help!
5/5
GoogleRating only, no written review.
5/5
GoogleI highly recommend RMJ. Such a professional and personable service. Great estate agents! made the sale of my house seem easy.
5/5
GoogleI would like to thank you Michaela for her service. She is helpful, friendly and efficient to help me to settle the rental matter about my house and my tenants. As a first time landlord. I really appreciate her help and assistance to me. Po Shun Lam
5/5
GoogleI first spoke over the phone, with Tilly to arrange my viewing of a property in a Lenham. She was right away a bright young person in the phone. And importantly for me (pushing 70) she didn’t speak so quickly that I could understand what …
Agent replied · 30 May 2026
Thank you for the review, Michael! We’re so glad Tilly could help you feel at ease during your viewing. Best of luck with your property search!
5/5
GoogleFriendly and quick service, thank you very much for your help :)
Agent replied · 24 May 2026
You are very welcome! Thank you so much for the lovely feedback and the smiley face. … More
5/5
GoogleExcellent service in selling my property . Took over from another local agent and had the property sold in record time.
Agent replied · 24 May 2026
Thank you so much for sharing this brilliant success story! There is nothing we love more than stepping in, turning things around, and getting a property sold in record time especially after you've had a frustrating start elsewhere. … More
5/5
GoogleHad a good experience using Robinson Michael & Jackson in Sittingbourne for the sale of my property. Lacey did a great job preparing the sale & Micha was a great support during the sale. It went much quicker than expected & no hiccups or issues. Thank you team!
Agent replied · 24 May 2026
Thank you so much for this fantastic review! We are absolutely thrilled to hear that the sale of your property went even quicker than expected and with zero hiccups that is always the dream scenario! … More
5/5
GoogleLast minute viewing friendly young lady great service
Agent replied · 24 May 2026
Thank you so much for this wonderful feedback! We know that the perfect property can pop up at any moment, so we always do our absolute best to accommodate those last-minute viewings with a smile. … More
5/5
GoogleGreat estate agents, Lacey especially was very informative and helpful when viewing properties. I will be suggesting to my friends and family.
Agent replied · 24 May 2026
Thank you so much for this amazing review! Word of mouth is the absolute highest compliment we can receive, so knowing you will be recommending us to your friends and family truly means the world to the whole team. … More
5/5
GoogleJosie is super lovely and ever so helpful
Agent replied · 24 May 2026
Josie is going to be absolutely thrilled when she reads this! Thank you so much for the lovely feedback. Being helpful and kind is exactly what she does best, and it's wonderful to know she made such a great impression on you. … More
5/5
GoogleExcellent service from Josie. Smooth, stress-free experience from start to finish.
Agent replied · 24 May 2026
Thank you so much for the wonderful review! A smooth, stress-free experience from start to finish is exactly what we aim for, and Josie will be absolutely thrilled to hear that she delivered just that for you. … More
5/5
GoogleI’m really pleased with the service I received from Lee and the wider team. Lee was excellent at liaising with the lettings team at RMJ as my tenants came to the end of their tenancy, which made the transition into the sales market smooth …
Agent replied · 24 March 2026
Hi Emily, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleReally appreciate Kitija arranging a recent viewing for us. She was professional, enthusiastic and especially good at communicating, following up over the phone and email and booking a valuation for us as well. …
Agent replied · 24 March 2026
Hi Anna, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleCharley has been fantastic and has been pivotal in progressing our house purchase. She has been responsive, knowledgable and gone the extra mile where possible. We have really appreciated her help from start to finish. We have also had a …
Agent replied · 24 March 2026
Hi Graham, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hi Hannah, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleI cannot compliment Kitija’s service enough! I’ve recently taken the leap and decided to start looking into getting my first home. I mentioned how nervous I was on the phone and she instantly comforted me and explained the whole process in …
Agent replied · 24 March 2026
Hi Emily, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleBrilliant service, great communication. I spoke with Stuart (Lettings Manager), he was very helpful and gave a lot of time and thought in resolving my issues. Happy I chose them to complete the sale of my house. Highly recommended.
Agent replied · 15 May 2026
Hi Ruby, Thank you so much for your wonderful review! We’re delighted to hear that Stuart and the team were able to provide helpful guidance and support throughout your sale. It’s great to know you felt well looked after, and we really appreciate your recommendation. Wishing you all the best in your next chapter! Best regards, The Robinson Jackson, Lee Team
5/5
GoogleRuby was very pleasant to deal with and have connected me the properties that match my style / lifestyle!
Agent replied · 15 May 2026
Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience with Ruby. She’ll be delighted to know she helped connect you with properties that suited your style and lifestyle. Thank you for choosing Robinson Jackson, we really appreciate your support 😊
5/5
GoogleFor me as a landlord it is difficult to imagine better service; friendly, helpful and super efficient. They deliver what they promise. I highly recommend Ennis and Millie - stars both 🌟 🌟 …
Agent replied · 15 May 2026
Hi Philip, Thank you so much for your fantastic review. We’re really pleased to hear you’ve had such a positive experience. Ennis and Millie will be delighted with your kind words. Thank you for the recommendation, it truly means a lot. Kind regards, Robinson Jackson, Lee
5/5
GoogleAmazing, Millie was so helpful and nice to speak too
Agent replied · 15 May 2026
Hi Eeshan, Thank you for your great review. We’re really pleased to hear that Millie was so helpful and nice to speak to. We’ll be sure to pass your kind feedback on to her. Thanks again for choosing Robinson Jackson., The Robinson Jackson Lee Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
