Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI have recently had the pleasure of speaking with Kitija at RMJ. As a first time buyer I had a lot of queries and questions around the process, Kitija took the time to explain with such patience and understanding. She’s polite, professional and very helpful.
Hi Rachel, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHighly recommend
Hi Olivia, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleOlivia has been incredibly helpful, I couldn’t recommend her more. She was so knowledgeable and efficient with everything she has done through the whole process. Thanks again Olivia!
Hi Lilyella, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleHas done a very good Job for us for buying our first property. Thank you so much 👍👍👍 …
Hi Tess, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHighly recommended Liv ☺️
Hi Lilly ann, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleReally appreciate Lee taking the time to talk me through the house-buying process. He explained how making an offer works and what happens next in a really clear, easy-to-understand way. It made everything feel a lot less confusing and helped me feel more confident about the whole process.
Hi Vera, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHighly recommend Oliver, very polite and helpful
Hi Claire, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleViewed this property on the open day. kitija showed me around, she was very accomadating and knoledgeable. Proffesional service.
Hi Mark, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Donatas, Thank you for taking the time to write a review about your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Freddie, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleRating only, no written review.
Hi Chris, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleKitija is a warm and welcoming face when viewing a property and is very knowledgeable. She provided a very positive viewing experience.
Hi Rebecca, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleIt was a great experience having him show us the property during the viewing today. He was professional, knowledgeable, and made the whole process smooth and enjoyable.
Hi Michael, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleKitija was very welcoming, helpful and friendly and gave us all information we required! Very professional service overall!
Hi Rachel, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleKitija recently showed us around a home we are looking to purchase. Was friendly from the start, professional and polite. She let us view at our own pace rather than being rushed around and was very knowledgeable.
Hi Chris, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleLilly is excellent with communication and keeping everyone up to date. I would highly recommend her and the Gravesend branch.
Thankyou so much for taking the time to share your experience. I really appreciate it and am glad I was able to assist! … More
5/5
GoogleVery good experience, spoke with Tammy who was very helpful and polite
Thank you for your feedback, we’re glad to hear you had a positive experience. We’ll pass your kind words on to Tammy! … More
5/5
GooglePleasant viewings. Hannah was friendly and happy to answer question.
Thankyou so much for taking the time to share your positive experience with Hannah. We're glad to hear she was able to help on viewings and we look forward to finding you a new home :) … More
5/5
GoogleRating only, no written review.
Thankyou for sharing your experience, we really appreciate it :) Lily & The Team
5/5
GoogleRating only, no written review.
Thankyou for taking the time to share your positive experience, we really appreciate it. … More
5/5
GoogleVery professional. Prompt service, good communication, I was kept up to date. Would definitely recommend.
Thank you for the feedback, we really appreciate you taking the time to share your experience. … More
5/5
GoogleJack and the team at RMJ are attentive and friendly. Will be in touch when I next need anything property-wise
Thank you for the kind words; we really appreciate you taking the time to share your experience. … More
1/5
GoogleTerrible communication. -Thank you for your response I will email you now, as I don’t know how you would aim to identify me without my full name or any other details.
Good Afternoon, Thank you for taking the time to leave a review. … More
5/5
GoogleFantastic team, helped us with our sale and purchase. They are always happy to assist and are very professional. If you are looking for an estate agent, look no further. Big thank you to Lily and team. Highly recommended!
Thank you so much for the lovely words, it really does mean a lot to us! Helping you both through your sale and purchase was an absolute pleasure, and … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
