Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on four platforms, rated 4.9 out of 5 overall.
7,999
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,993 reviews on Google only. Show every review
5/5
GoogleGreat company. Very professional people work there, and they help us every step of the way. Thank you!
Hi Ural, thank you so much for taking the time to leave this 5-star review about the team. We are so pleased you have had a great experience with us. RMJ Chatham
5/5
GoogleI must say, they are the best agency in Strood that I have experienced. Freya has been great with communication. I love that they provide a regular update to keep everyone updated and I didn’t have to chase them. They are very efficient
Hi Tina, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleOver the weekend, Scott was very helpful, he really took time with me and my husband
Thank you so much for your lovely review, Betty! 😊🌟 We’re delighted to hear that Scott was so helpful over the weekend and took the time to make sure you and your husband felt looked after. … More
5/5
GoogleScott helped me and my wife Betty showing us around a lovely home
Thank you so much for your lovely review, George! 😊🏡 We’re delighted to hear that Scott was able to help you and Betty and show you around a lovely home. … More
5/5
GoogleRuby was amazing very polite and helpful thank you
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Ruby was so polite, helpful and amazing throughout. We really appreciate you taking the time to leave us a review and will be sure to pass your kind words on … More
5/5
GoogleVery nice lady Michaela. Helped me with the boiler straight away and got it all up and running with me. So pleased. You have a good team there. On the ball and very helpful indeed. Thank you Michaela xx
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had such a positive experience and that everything has been kept on the ball since your viewing. It’s great to hear you’re looking forward to moving in, we … More
5/5
GoogleA really smooth sale from start to finish. Jody was very helpful and kept me informed throughout . Would highly recommend their services.
Thank you for your lovely review and recommendation! We’re delighted to hear your sale went smoothly and that Jody kept you informed and supported throughout. We’ll be sure to pass on your kind words! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleAll good!
Thank you for taking time to leave us a 5 star review! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleNickie and the team always communicate effectively and very efficiently, always willing to help gives you a great relief. I highly recommend RMJ as their approach is very professional.
It’s wonderful to hear that Nikki and the team have made the process feel so straightforward and reassuring. Thank you for recognising their commitment to keeping communication clear and providing professional support throughout. We really appreciate your recommendation! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleRobinson Michael & Jackson have been great to work with as a buyer. I've spent a few months looking for my dream home and the Gravesend branch has been incredibly supportive. They're very proactive in suggesting properties that work for me. I'm so pleased that I've found a home through them.
5/5
GoogleI had a fantastic experience dealing with Jo at RJM throughout our house purchase. She was friendly, professional and incredibly helpful from start to finish. It was a real pleasure dealing with her, and she made the whole process feel much smoother. I would definitely recommend Jo and RJM.
5/5
GoogleHad a great viewing with Kiran who showed me around the property and was very informative with answering all of my questions. Thank you!
Thank you so much for leaving this 5-star google review about our sanior sales negotiator, Kiran! We are so pleased you are happy. RMJ Chatham
5/5
GoogleThank you Charlotte for making the experience smooth and easy to follow, I truly appreciate the work you put in for me Charlotte was knowledgeable, efficient, and supportive throughout. I couldn’t have asked for a better service, she truly made a challenging process feel easy. Thank you so much, Charlotte, for your outstanding help and dedication!
Thank you for such lovely feedback! It’s fantastic to hear that Charlotte was able to make what can be a challenging process feel easy and stress-free. We’re so pleased her knowledge, dedication, and support made such a positive difference. We’ll make sure she sees your kind words! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
Googlescott is great !!!!!
Thank you so much for your lovely review, Amber! 😊🌟 We’re delighted to hear that you had such a great experience with Scott. … More
5/5
GoogleScott was really helpful and very satisfied with the customer service
Thank you so much for your lovely review, Diya! 😊🌟 We’re delighted to hear that Scott was really helpful and that you were so satisfied with the customer service you received. … More
5/5
GoogleScott is an absolute legend! Great customer service 💯 …
Thank you so much for your fantastic review, Minahil! 😊🌟 We’re delighted to hear that Scott provided such great customer service and made such a positive impression. … More
5/5
GoogleScott is really helpful. Couldn’t recommend him enough.
Thank you so much for your lovely review, Nana! 😊🌟 We’re delighted to hear that Scott was so helpful and that you couldn’t recommend him enough. … More
5/5
GoogleScott was really helpful and explained the process very clearly, would recommend !
Thank you so much for your lovely review, Aala! 😊🌟 We’re delighted to hear that Scott was so helpful and explained the process clearly throughout. … More
5/5
GoogleScott has really helped me out today, lovely lad top notch sales expertise
Thank you so much for your fantastic review, Edna! 😊🌟 We’re delighted to hear that Scott was able to really help you out today and that you were impressed with his sales expertise. … More
5/5
GoogleScott is a legend! Great customer service, will definitely come back for Scott alone!
Thank you so much for your fantastic review, Holly! 😊🌟 We’re absolutely delighted to hear that Scott provided such great customer service and made such a brilliant impression. … More
5/5
GoogleGreat viewing hosted by Sophia who was very knowledgeable and helpful, letting us take our time
Thank you so much for your lovely review, Gary! 😊🌟 We’re delighted to hear that you had such a great viewing with Sophia and found her knowledgeable, helpful and welcoming throughout. … More
5/5
GoogleThank you for keeping me informed with what was going on thanks again.
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear you were kept informed throughout and appreciate you taking the time to leave us a review. … More
5/5
GoogleCharlotte was very helpful in showing us round a property. She was also extremely respectful of the owners space which was nice to see.
Thanks so much for the lovely feedback! We’re really pleased to hear Charlotte was helpful during the viewing and that you appreciated how respectful she was of the owners and their home. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
