5/5
GoogleI booked a viewing through RMJ for my buyers, and Hannah was incredibly helpful throughout. She handled the scheduling smoothly, and my buyers had a lovely experience with her during the viewings.
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleSo glad we decided to go with RMJ Strood! The whole team have been amazing with the sale of our property and also the purchase of our new family home. They were very helpful and kept us informed throughout the process and the personalised 'new home' gift was also a very lovely touch after completion. We couldn't recommend them enough!
Agent replied · 24 March 2026
Hi Rebecca, thank you for taking the time to write a review on your recent experience with us. We wish you and your family all the very best in your new home. Kind regards Team RMJ Strood
5/5
GoogleThank you!!! Hannah was friendly and helpful from the very start, making us feel at ease straight away. She has been incredibly supportive in answering all of our questions about the properties and made the process so easy!
5/5
GoogleVery quick process without any hitches so no stress!
Agent replied · 17 May 2026
Thank you for your great feedback! We’re so pleased to hear that everything went through quickly and smoothly for you. Making the process as straightforward and stress-free as possible is always our aim. … More
5/5
GoogleGood professional service
Agent replied · 24 March 2026
Hi Steven, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Charley & Jade who saw us through the completion of our first house. Amazing communication and continued to keep me updated with the progress! Couldn’t fault them at all!
Agent replied · 24 March 2026
Hi Bethany, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GooglePrompt efficient very knowledgeable in all aspects of transaction
Agent replied · 24 March 2026
Hi Lorna, thank you for taking the time to write a review on your recent experience with us. Kind regards Team RMJ Strood
4/5
GoogleA very good expiriance on the phone and very friendly aproach
Agent replied · 24 March 2026
Hi Daniel, thank you for taking the time to write a review on your recent experience with us. Kind regards Team RMJ Strood
5/5
GoogleRMJ were very cooperative and understanding of my need in a new property. Erin in particular went beyond and above in ensuring I got viewings booked and eventually an offer. Highly recommended.
Agent replied · 17 May 2026
Thank you so much for your kind feedback! We’re really pleased to hear that you found the team supportive and understanding throughout your search. … More
5/5
GoogleI had a great experience working with Erin. She went above and beyond to help me find the right property and was always quick to answer any questions I had. Her friendly and proactive approach made a big difference, and I really appreciated how easy she made the whole process. Highly recommended!
Agent replied · 17 May 2026
Thank you so much for your kind words! It was an absolute pleasure working with you and helping you find the right property. The whole team are really glad to hear that you felt supported throughout the process. … More
5/5
GoogleGreat job Hannah Thanks for your service.
5/5
GoogleExcellent service from start to finish.
Agent replied · 17 May 2026
Thank you so much for your kind feedback! We are delighted to hear you were happy with the service from start to finish. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience.- RMJ Lettings Gravesend
5/5
GoogleErin was incredibly helpful throughout my property search. She was responsive, professional, and really took the time to understand what I was looking for. Thanks to her support, the whole process felt smooth and much less stressful. I’d definitely recommend Erin to anyone looking for a reliable and dedicated letting agent👍🏼 …
Agent replied · 17 May 2026
Thank you so much for your kind and thoughtful review! We truly appreciate your recommendation, it means a great deal to the whole team. Wishing you all the very best in your new home ☺️- RMJ Lettings Gravesend
5/5
GoogleBooking the viewing with Nikki was super smooth. The visit itself with Ellie was great, she was on hand with any questions we had at the time. …
Agent replied · 29 May 2026
Thank you for such a lovely review :)
5/5
GoogleMackenzie was amazing during my viewing today ! Very knowledgeable.
Agent replied · 24 March 2026
Hi, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThank you to the whole team at RMJ gravesend great service from start to finish.
5/5
GoogleHighly recommend!
5/5
GoogleMia was lovely when doing viewing. Such a great asset
5/5
GoogleGreat service from the team in RMJ Gravesend. Will definitely be using again.
5/5
GoogleTammy has been absolutely outstanding! Every interaction has been friendly, professional and genuinely supportive. She goes above and beyond to make things clear and easy and her customer service is exceptional. A real credit to RMJ!
5/5
GoogleMia was so helpful with finding me a property. She took time to understand our situation and I really appreciated that. Thanks Mia!
5/5
GoogleI’m extremely grateful for Erin 2 weeks since I’ve now moved into my new property and very happy with my new place. Erin went above and beyond ensuring I got secured a place really took into an account what I was looking for. The best experience so far renting a property. Thank you so much again Erin!!!
Agent replied · 17 May 2026
Hi Amy, Thank you so much for your kind words! It truly means a lot to hear that you’re happy in your new home. Erin will be absolutely delighted to know her support made such a positive difference. … More
5/5
GoogleRating only, no written review.
5/5
GoogleThe staff at Sittingbourne made our buying experience as hassle-free as possible - thank you!
Agent replied · 24 May 2026
Thank you so much! Buying a home comes with a lot of moving parts, so our absolute top priority is keeping the experience as hassle-free and smooth as possible for you. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
