5/5
GoogleHarry is friendly, knowledgeable and makes you feel very relaxed when viewing properties, he understands my needs and I hope to find a property soon with RMJ and Harry!
Agent replied · 14 April 2026
Thank you for your kind words,
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleCompleted on our house today that we found using this estate agents. Been mostly in contact with Kendell who was always polite and happy to answer any questions. Thank you again for all your help!
Agent replied · 14 April 2026
Thank you and we hope you enjoy your new home,from all the team at Robinson,Michael & Jackson
5/5
GoogleI had such a fantastic experience with Dallas and the team here. From the viewings right up until completion it has been faultless. Friendly, helpful and so quick to respond has made this experience an enjoyable one. I highly recommend.
Agent replied · 14 April 2026
Thank you Gemma- hope you will enjoy your lovely new home- Dallas & the team at Robinson,Michael & Jackson
5/5
GoogleThe shear brilliance of Tia was beyond what I could comprehend. She showed exceptional professionalism, splendid and swift skill in the valuation of our property and then wrapped it all up with scintillating survey of the whole building …
Agent replied · 15 April 2026
Thank you for this amazing review about Tia! We are so pleased you had an outstanding experience. - RMJ Chatham
5/5
GoogleWe have recently exchanged on a property through Robinson Michael & Jackson, the team were incredibly easy to contact and always quick response - thank you Angela, Tia and Holly. They kept us consistently updated at every stage so we never …
Agent replied · 15 April 2026
Hi Bethanie, thank you for this detailed 5-star review about the team. We are so pleased you have had a great experience. It has been a pleasure working with you🏡🎉 RMJ Chatham …
5/5
GoogleI walked into the branch and was greeted by Ellie, who worked in the lettings department. Ellie answered all my questions and offered me some great advice that was greatly appreciated. Ellie was very professional and friendly/ knowledgeable and took the time to listen to me.
Agent replied · 29 May 2026
Thank you for taking the time to leave such a thoughtful review. We’re so pleased to hear that Ellie was able to support you with clear answers … More
5/5
GoogleVery professional and friendly team. Communication was great throughout. I'm very happy with the service provided by Danny Baxter. Thank you!
Agent replied · 29 May 2026
Thank you so much for the kind words. We’re thrilled to hear you had a great experience with our team and that Danny Baxter provided the excellent service.
5/5
GoogleRating only, no written review.
Agent replied · 29 May 2026
Thank you so much for your 5* review!
5/5
GoogleJody made the whole process stress free. Regular updates and always friendly and professional. Always contacted me when she said and answered all my questions. Kept the sales process going all the way to exchange. Thank you.
Agent replied · 29 May 2026
Thank you so much for the kind words! We’re delighted to hear that Jody made the process stress-free for you. Congratulations and we wish you the best in your new home!
5/5
GoogleReally great team.Over past 2 weeks I have been helped by Jody with my property sale. Nothing has been too much trouble for her . This branch work hard as a team and its really refreshing. Many thanks . Geoff
Agent replied · 29 May 2026
Thank you for the kind words, Geoff! We’re so glad to hear that Jody has been able to make your sale process easier. So it’s refreshing to hear that it’s making a difference for you!
5/5
GoogleFor the first time today I spoke to Ellie , who was so friendly and helpful . I look forward to keeping in touch with Ellie , and hopefully purchasing a property from you .
Agent replied · 29 May 2026
Thank you for sharing your experience! We’re so glad your first interaction with Ellie was a positive one. We look forward to helping you find the right property!
5/5
GoogleWe are so pleased with the service from Robinson Michael & Jackson. In particular, Ellie, who has answered every question promptly and has never made us feel that we're asking too much. From viewing a rental to getting the keys has only been a two process. We would recommend this Estate Agents to anyone, their professionalism along with their friendly attitude has been such a refreshing experience. Thank you to the whole team!
Agent replied · 14 April 2026
Thank you so much for the review! We are thrilled to hear that you had such a smooth experience and that Ellie could make the process feel seamless for you. Welcome to your new home, and thank you for recommending us. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleRating only, no written review.
Agent replied · 26 June 2026
Thank you for your review
5/5
GoogleI was met at the property promptly by the agent Jessie Pender . Jessie was very professional & confident but also friendly & easy going which made whole experience easy. She had knowledge of the property & of the landlord . Easy to talk & …
Agent replied · 7 May 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie provided such a professional, knowledgeable, and friendly service, making the whole experience easy and enjoyable for you. Your recommendation means a … More
5/5
GoogleLearna, Ryan and the whole team at Robinson Michael and Jackson have been great. Selling my family home of over 60 years was never going to be easy but I have been impressed with the professionalism, empathy and attention to detail of …
Agent replied · 7 May 2026
Thank you so much for your heartfelt feedback, Sharon! 😊 We truly appreciate you trusting us with such an important and emotional … More
5/5
GoogleExcellent service from MRJ. Our house sold quickly with two out of our three viewings making offers after first viewing our house. They kept us updated on the progress of the sale throughout, but also didn't mind if I asked any questions. I would highly recommend them.
Agent replied · 14 April 2026
Thank you Paula - from all the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleMassive hats off to Harry, he is a super star. Efficient and very friendly!
Agent replied · 14 April 2026
Thank you for your review
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thank you for your 5* review. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleTilly has been amazing from start to finish. She has been so positive and made it all feel so easy. We can’t thank her enough and (as promised) will send her pictures of whatever we do to the property 😊 …
Agent replied · 14 April 2026
Thank you so much for your kind words! We are delighted to hear that Tilly made the process feel easy and positive for you. She is a valued member of our team, and we’ll be sure to pass your thanks along to her. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleExcellent customer service and very efficient.
Agent replied · 14 April 2026
Thank you for the 5-star review! We’re so glad to hear you found our team efficient and our service excellent. Providing a smooth experience is always our top priority, and we appreciate you taking the time to share your feedback! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleThe team at Robinson Michael Jackson were great when looking for a property. Notably Erin was very accommodating and knowledgeable, speaking the process through with me. Her friendly presence helped ease me and I left the viewing with a strong understanding of the process if I were to proceed with a property. Thankyou very much !!
Agent replied · 14 April 2026
Thank you for your lovely review! We’re so glad to hear that Erin’s knowledge and friendly approach made your viewing such a positive experience. Making sure our clients feel comfortable and fully informed is exactly what we strive for. We … More
5/5
GoogleJodie is friendly, helpful and attentive always at the end of the phone when I need her. would recommend her ❤
Agent replied · 14 April 2026
Thank you so much for the recommendation! We’re thrilled to hear that Jody has been such a reliable and attentive support for you. Being 'at the end of the phone' whenever our clients need us is exactly the kind of service we aim to … More
5/5
GoogleJody is the biggest support through every transaction we work together on! She provides clients with the support and updates needed as well as ensuring there is clear communication between all parties involved.
Agent replied · 14 April 2026
Thank you so much for the fantastic feedback! We are thrilled to hear that Jody has been such a vital support for you and your clients. We pride ourselves on clear communication and proactive updates, so it’s wonderful to know Jody is … More
5/5
GoogleCannot speak highly enough of Jody Collins, friendly, efficient and very helpful!
Agent replied · 14 April 2026
Thank you so much for the kind words! We’re delighted to hear that Jody provided such a friendly and efficient service. We truly pride ourselves on being as helpful as possible, and it’s wonderful to know Jody hit the mark for you. Kind Regards, Robinson, Michael and Jackson Maidstone
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
