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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleThe agent I spoke to Olivia handled everything at ease,very professional and more than helpful,extremely happy with my experience at rmj.highly recommended
Thank you so much for your wonderful feedback, Danielle! 😊 We’re delighted to hear that Olivia handled everything with such ease and … More
5/5
GoogleAs first time landlords we wanted to work within an agent who could help us to ensure we did everything above board etc. and I can't thank and recommend Kelly Creed & Stacey Greenwood from RMJ enough. They were both professional, and …
Thank you for your review, were are pleased you are happy with our service and look forward to working with you both again on the next one. Kelly & the Lettings team.
5/5
GoogleAngela Schoeffer is an amazing person I recommend her for any of your inquiry
Thank you Mohammed, for mentioning Angela in your 5-star review!🎉 …
5/5
GoogleGreat working with Learna and the team very helpful and professional
Thank you so much for your kind feedback, Paddy! 😊 We’re delighted to hear that you had a great experience working with Learna and … More
5/5
GoogleI was attended to by Olivia. She was very helpful and professional. She's definitely a good rep of your company.
Thank you so much for your kind feedback, Elizabeth! 😊 We’re delighted to hear that Olivia was helpful and professional during your … More
5/5
GoogleFrom start to finish all the way through Freya has made the process smooth and stressfree. She was always there to answer any questions that I had and if she didn’t have the answer she found it within a day. I would 100% recommend Frayer again to anybody that I know outstanding work well done Frayer.
Hi Emma, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleHouse hunting can be so stressful but Emma has been amazing, so helpful and never seemed phased by all our questions.
Hi Gayle, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitjia showed us a property and was welcoming and helpful to answer our questions
Hi Sam, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWent to visit a property today with Emma , she was very helpful, with a kind bubbly personality.
Hi Ben, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma showed us a property and we liked her relaxed approach to freely walk around the viewing. She was knowledgeable about the property and the owners
Hi Demi, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReally positive and helpful experience with Kitija today. She was able to organise a property viewing and answer all of my questions within the space of 10 minutes. Great and supportive personality
Hi Joseph, thank you for taking the time to write a review on your recent experience with us. Kind regards Team RMJ Strood
5/5
GoogleFreddie was a brilliant agent and was very polite
Hi Rossi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma has always been very friendly, welcoming and ane brings good vibes to viewings. I enjoy seeing her at viewings I've don't with RMJ. Thanks Emma.
Hi Aaron, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleSold my house within 1 week. Very efficient and proactive. Cant fault them. Special thanks Mia, Andy, Lily and Jo.
Thank you for your kind feedback. We’re really pleased to hear your sale was handled so efficiently and achieved … More
5/5
GoogleBrilliant service from Tammy from first viewing to our offer being accepted. As first‑time buyers, we really appreciated how communicative and proactive Tammy was. She kept in touch throughout and made everything feel straightforward. Highly recommended.
Thank you for your kind feedback. We’re really pleased to hear Tammy provided such a smooth and supportive … More
5/5
GoogleWe had a positive experience with our estate agent throughout our experience Katie and Jessie were professional and responsive to our questions their support and guidance made the whole experience much easier 👍 …
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie and Jessie were professional and responsive, and that their support and guidance helped make the whole experience easier for you. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleLiv was pleasant and warm. She was professional and helpful as well.
Thank you so much for your kind feedback, Damilola! 😊 We’re delighted to hear that Liv made such a positive impression and that you … More
5/5
GoogleKatie was very professional. From the first call to the viewing of the house, she communicated clearly and was prompt. I do recommend her service to anyone looking for a place to rent.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie was professional, communicated clearly, and was prompt throughout your experience. Your recommendation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI have just spoke to Liv from Rainham branch. She was fantastic, and supportive. She waited in the phone to support me getting documents sorted. Thank you Liv.
Thank you so much for your lovely feedback, Tina! 😊 We’re delighted to hear that Liv from our Rainham branch was so fantastic and … More
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review, Phoebe! ⭐😊 We really appreciate your support it means a lot to our team. If there’s ever … More
5/5
GoogleSo impressed with James the mortgage advisor. We went direct with our bank which gave us wrong information. Not sure where to turn to James took our call and was very knowledgeable with our bank and the products available. He advised us to …
Hi Danny 😊 Thank you so much for your kind words! We’re delighted to hear that James was able to step in and help get things back on track for you. He always goes the … More
5/5
GoogleI have had a great experience with Robinson Michael & Jackson so far. Learna Smith was especially helpful, she managed to get us a viewing booked very quickly and made everything feel easy and straightforward. Communication has been …
Thank you so much for your wonderful feedback, Celicial! 😊 We’re delighted to hear that you’ve had such a great experience with Robinson … More
5/5
GoogleRMJ were exceptional throughout the process of selling our house. At times it can be very stressful but was made very straightforward thanks to the dedication of all the staff at the Rainham branch. A very friendly and helpful team. …
Thank you so much for your wonderful feedback, Deb and Adam! 😊 We’re delighted to hear that your experience selling your home with RMJ was such … More
5/5
GoogleThank you Ryan @ RMJ for all your support and help in marketing my late friend’s property. I’ve not bought or sold a house in 42 years and Ryan has been an invaluable support to myself and the Co-executor. The houdr was marketed last week …
Thank you so much for your incredibly kind words, Sharon! 😊 I’m truly grateful for your feedback and for trusting me and the team with the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
