Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleReally great service from start to finish. They were very good at keeping me updated throughout the whole process and handled any issues quickly and professionally. Everything went smoothly through exchange and completion. Would definitely recommend
Hi Jamie, thank you for leaving this great google review about the team - RMJ Chatham
5/5
GoogleWe are so pleased with the service from Robinson Michael & Jackson. In particular, Ellie, who has answered every question promptly and has never made us feel that we're asking too much. From viewing a rental to getting the keys has only …
Thank you so much for the review! We are thrilled to hear that you had such a smooth experience and that Ellie could make the process feel seamless for you. Welcome to your new home, and thank you for recommending us. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleGreat communication, thank you Sophia for all the guidance and support!
Thank you so much for the lovely feedback! Excellent communication, guidance, and support are exactly what we strive for, and we are thrilled to hear that Sophia looked after you so well. We will be sure to pass your kind words on to her! … More
4/5
GoogleTia Cole was quite helpful, she provided all the necessary information. Thanks Tia.
Hello, thank you for leaving this positive review! -RMJ Chatham
5/5
GoogleKiran was prompt and on time, very professional and had good knowledge of the property and local area and was able to answer my questions
Hi Ian, thank you for taking the team to leave this great review about Kiran -RMJ Chatham
5/5
GoogleDanny was very welcoming and professional, he answered all of our questions and queries about the house we were viewing.
Thank you for your lovely feedback! I’m glad Danny could help answer your questions and make the viewing a positive experience. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleYou were very supportive and patient to work us through the viewing. I am looking forward to signing this deal with you. Thanks
Thank you for taking time to leave us a 5 star review. It was a pleasure to meet with yourself and we hope everything goes smoothly with your move! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleKatie was really helpful and professional
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found Katie's service helful and professional. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review, Mildred! ⭐😊 We truly appreciate your support it means a lot to our team. If there’s ever … More
5/5
GoogleKatie was very professional and an excellent communicator
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found Katie's service professional. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleJody has always communicated with the updates & progress on what is happening with the sale & buying off properties & been supported to get things moving
Thank you for your kind words! We are glad the updates and support have been helpful in keeping everything moving smoothly. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleJody is a very helpful person who was always available to talk to and get things moving while putting your mind at rest when things got stressful..A big Thankyou for going that extra mile, really appreciated...
We really appreciate your lovely feedback! We're glad Jody could be there to help and keep things moving while easing any stress along the way. Thank you for taking time to share your experience. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleKatie was absolutely amazing very helpful and answered all my questions and put me at ease! Thankyou Katie!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie was so helpful, answered all your questions, and made you feel at ease throughout. … More
5/5
GoogleI had the pleasure of meeting Dan, who was very friendly and an excellent explainer.
Thank you so much for your kind feedback, Birendra! ⭐ We’re delighted to hear that you had a great experience with Dan and found him … More
5/5
GoogleVery good and helpful customer service, lovely to speak to. Thankyou sophia!
Thank you so much for the lovely feedback! We are delighted to hear that you experienced such helpful and friendly customer service. We will be sure to pass your thank you along to Sophia she will be thrilled to hear it! … More
5/5
GoogleSophia was lovely and very helpful. Sounded very happy to help and answered all of my questions thoroughly as me and my family start the search for our forever home!
Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that Sophia was so welcoming and thoroughly answered all of your questions. Starting the search for a forever home is such an exciting milestone, and we are so … More
5/5
GoogleSophia was really helpful with my search to find a new home. She was friendly but professional and would definitely recommend using her+ this branch! Thank you soo much for helping my find the perfect home :)
Thank you so much for the wonderful recommendation! We are absolutely thrilled to hear that Sophia helped you find the perfect home. Balancing a friendly approach with total professionalism is exactly what we aim for, and Sophia will be … More
5/5
GoogleA special Thankyou to RMJ Sittingbourne for accommodating our needs. We spoke to Sophia and she was extremely welcoming and helpful, would highly recommend.
Thank you so much for the wonderful recommendation! We are absolutely delighted that our Sittingbourne team could accommodate your needs so perfectly. It is fantastic to hear that Sophia was so welcoming and helpful we will make sure to … More
5/5
GoogleGreat communication, lovely team. Special thankyou to Sophia!
Thank you so much for the lovely feedback! We are thrilled to hear you experienced great communication with our team, and we will be sure to pass that special thank you along to Sophia she will be absolutely delighted! … More
5/5
GoogleJody has been very helpful throughout our moving experience always happy to help and answered our questions in a timely manner
We really appreciate your kind words! It’s great to hear that Jody was always happy to help and kept you well informed throughout your move. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleWould highly recommend Ellie from RMJ for her knowledge and promptness in responding to any queries I had.
Thank you so much for your recommendation! We’re delighted to hear that Ellie’s knowledge and prompt responses made such a positive impression. We’ll be sure to pass on your kind feedback to her! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleEllie such a lovely lady really helpful
Thank you for your kind words! We’re so pleased to hear Ellie was helpful and made such a great impression. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleAngela was amazing at keeping me informed during my buying process. She chased up any queries I had and answered promptly.
Hi Julie, thank you for this lovely review about Angela, we are so pleased you had a great experience! -RMJ Chatham
5/5
GoogleWe have bought and sold through RMJ. We had a really good experience from start to finish and were kept well informed. RMJ fought really hard to make sure we secured the price we wanted and needed for our house and Learna has been amazing.
Thank you so much for your fantastic feedback, Hayden! 😊 We’re delighted to hear that you’ve had such a positive experience with RMJ both … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
