Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI would really recommend this agency they’re been really helpful with the house purchase process, especially Kitija she’s the best 🥳 …
Hi Orges, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and professional.
Hi Yaiza, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitija Pilipavica is very kind and helpfull lady..She helped us in a very good and kind way..Perfect service and very friendly..Thanks a lot Kitija🙏❤️👏🧿💐🙋🏻♀️ …
Hi Sadaka, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRobinson, Michael & Jackson were fantastic throughout the sale of our property. They kept us informed at every stage and made the whole process smooth and stress-free. I'd happily recommend them.
Thank you for your kind feedback. We’re really pleased to hear you felt well informed throughout the sale and that … More
5/5
GoogleVery happy with service you all gave me.
Good Afternoon, Thankyou for taking the time to share your experience, we really appreciate it. … More
5/5
GoogleMia showed me around the flat I wanted to see, she was excellent, very personable and is a credit to Robinson Michael & Jackson 👍 …
Thank you for your kind feedback. We’re really pleased to hear Mia provided such a great viewing experience and … More
5/5
GoogleRating only, no written review.
Good Afternoon, Thankyou for your positive feedback, we appreciate you taking the time to share. … More
5/5
GoogleThank you to Andy for valuing my Mum's house. The appointment was booked and occurred quickly and Andy was very helpful and knowledgeable in the advice given. Great service.. I would highly recommend.
Many thanks Rox for your review. Glad we have helped you find your new home. Hopefully we can get you moved as soon as possible.
5/5
Googlereally enjoyed working with millie she was super helpful, thanks again
Thanks for your review, Aaron! We’re really pleased to hear you enjoyed working with Millie and found her so helpful. She’ll be delighted with your feedback. If we can assist you again in the future, please don’t hesitate to get in touch. Robinson Jackson, Lee
5/5
GoogleAbsolutley brilliant service by Millie will definitely be recommending to loads of people. Thank you so much
Thanks so much for your kind words, Rosie! We’re delighted to hear you had such a great experience with Millie. She’ll be really pleased to know she made such a positive impression. Your recommendation truly means a lot to us. If we can help you with anything in the future, please don’t hesitate to get in touch. Robinson Jackson, Lee
5/5
GoogleExperience was amazing
Hi Geovane, Thank you so much for your review! We’re thrilled to hear you had an amazing experience with Robinson Jackson., The Robinson Jackson Lee Team
5/5
GoogleVery wonderful service
Hi Rita, Thank you so much for your kind review! We’re really pleased to hear you had such a wonderful experience with Robinson Jackson., The Robinson Jackson Lee Team
5/5
GoogleThe duo of Millie and Ruby, offered service of exemplary character. Being astute with a great sense of commitment has helped us reach a positive conclusion during the course of our endeavour. We appreciate such an esteem level of partnership.
Hi Edet, Thank you so much for your wonderful review. We’re delighted to hear that Millie and Ruby provided such an exemplary level of service and support throughout your journey. Your kind words about their commitment and professionalism mean a great deal, and we’ll be sure to pass this on to them. We really appreciate your feedback and wish you all the very best moving forward., The Robinson Jackson Lee Team
5/5
GoogleI have just received some very useful advice from Stuart Harris at R&J. Stuart was generous with his time, is informed and knowledgable about the residential rental market. He clearly explained certain aspects regarding changes in legislation from 1st May 2026. Highly recommended!
Hi Ben, Thank you so much for your kind review. I’m really pleased to hear that you found the advice helpful and that the information around the upcoming legislation changes was clear. It was a pleasure speaking with you. I really appreciate your recommendation and look forward to assisting you again in the future. Robinson Jackson Lee
5/5
GoogleMillie and Ruby were amazing
Hi there, Thank you so much for your kind feedback. I’m really pleased to hear that Millie and Ruby were amazing and made such a positive impression while supporting you. I’ll be sure to pass your lovely comments on to them both, I know they’ll really appreciate it. If there’s anything further we can help with, please don’t hesitate to get in touch. Kind regards, Robinson Jackson Lee
5/5
GoogleI loved how the staff there were so nice to you especially millie and ruby, and they were talking to me and helping me as much as they can and generally were so lovely
Hi there, Thank you so much for your lovely feedback. I’m really pleased to hear that you had such a positive experience with the team, and especially that Millie and Ruby were so helpful, supportive, and made you feel well looked after. Providing a friendly and welcoming service is very important to us, so it’s great to hear this reflected in your experience. I will be sure to pass your kind comments on to Millie and Ruby. If there is anything further we can assist you with, please don’t hesitate to get in touch. Kind regards, Robinson Jackson Lee
5/5
GoogleMillie Barnard is did a great job . Always respond on time and keep us updated about the progress during our documentation .
Hi Olayinka, Thank you for your kind review. I’m really pleased to hear that Millie Barnard did such a great job and kept you updated throughout the process. Providing clear communication and timely updates is something we always strive for. I’ll be sure to pass your lovely feedback on to Millie. If there is anything further we can assist you with, please don’t hesitate to get in touch. Kind regards, Robinson Jackson Lee
5/5
GoogleJessie and the lettings team at RJM have been incredibly supportive and efficient throughout the entire process. They helped us find the perfect property, and their communication from start to finish was excellent, always quick, clear, and helpful. Thankyou all so much!
5/5
GoogleLiv was one of the most welcoming Agents, answered any questions and had such positive energy
Thank you so much for your lovely feedback, Amina! 😊 We’re delighted to hear that Liv made such a positive impression with her welcoming approach and energy. It’s great to know she was able to answer all your questions and make your experience enjoyable. 🏡✨ We’ll be sure to pass your kind words along to her. If there’s anything more we can assist you with, please don’t hesitate to get in touch. Ryan & The RMJ Team
5/5
GoogleI had my first house viewing with Robinson Michael & Jackson and I'm delighted to say that I was very pleased with the service provided, Olivia was very professional and helpful. Many thanks.
Thank you so much for your kind feedback, Ben! 😊 We’re delighted to hear that your first house viewing with Robinson Michael & … More
5/5
GoogleMichaela helped me so much through my whole difficult process of moving in and moving out and was very quick to respond and help me throughout every hurdle I encounter due to my circumstances so I will highly recommend this agency and Michaela Thank you again
4/5
GoogleBeen a great experience. Comms could have been slightly better at times but overall been a great experience. Viewings were great and completion was seamless.
Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had a great experience overall, that the viewings went well, and that your completion was seamless. … More
5/5
GoogleOlivia showed us around two properties today. She was great, very professional and also friendly putting us at ease. She was knowledgeable about the property and was able to answer all our questions.
Hi Kerry-Ann, Thank you so much for your kind feedback! We're thrilled to hear that Jess was … More
5/5
GoogleMichaela has been so helpful and supportive.
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found Michaela's service efficient and responsive. From Kelly & the Lettings Team ⭐️⭐️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
