5/5
Rating only, no written review.
Agent replied · 5 October 2026
⭐️⭐️ Thank you for the 5 stars, Kareem! We really appreciate you taking the time to leave us a review and support the team. From Kelly & the Lettings Team ⭐️⭐️

Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on four platforms, rated 4.9 out of 5 overall.
7,999
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,993 reviews on Google only. Show every review
5/5
Rating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Kareem! We really appreciate you taking the time to leave us a review and support the team. From Kelly & the Lettings Team ⭐️⭐️
5/5
We recently sold our property with RMJ and the support they showed was next to none. Tammy Dixon, who handled our sale, was professional, courteous and a pleasure to work with. When we were faced with losing our onward purchase due to issues with the chain, Tammy fought our corner and was always available to offer advice when needed. I would definitely recommend RMJ to anyone looking to buy or sell in the Gravesend and Northfleet area.
5/5
Jess was very helpful, patient and kind with me on the phone, had a lovely experience getting booked in for a couple of house viewings.
Hi Sinead, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
Erin has been amazing through this whole process.she explained every detail and answered all the questions we had. She has made the process less stressful for us.
Thank you so much for the kind words! We're delighted to hear that Erin made the process clear and stress-free for you. We truly appreciate your feedback! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings.
5/5
Very friendly staff and regular check ins, made the house buying process a lot less stressful and communication was great.
Hi Sopihie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
Jody has been great at keeping us informed weekly regarding our chain and is always quick to respond to additional queries.
Thank you so much for the feedback! We're thrilled to hear that Jody provided great support and kept you informed throughout your chain. We appreciate your business! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
Scott had excellent customer service, Scott was friendly knowledgeable and made the whole experience easy and straightforward.
Thank you so much for your fantastic review, Faith! 😊🌟 We’re delighted to hear that Scott provided excellent customer service and made the whole experience feel easy and straightforward. It’s great to know that you found him friendly and knowledgeable throughout. We’ll be sure to pass your kind words on to Scott! 🏡🙌 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡 Best wishes, Ryan and The RMJ Team
5/5
Fantastic customer service by Scott, friendly professional and always going the extra mile Excellent service overall.
Thank you so much for your fantastic review, Barry! 😊🌟 We’re delighted to hear that Scott provided such excellent customer service and consistently went the extra mile. It’s brilliant to hear that you found him friendly and professional throughout your experience. We’ll be sure to pass your kind words on to Scott, he’ll be thrilled to hear them! 🏡🙌 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡 Best wishes, Ryan and The RMJ Team
5/5
Rating only, no written review.
Hi Samuel, thank you for leaving this 5 star review! RMJ Chatham
5/5
I felt very welcomed and had such excellent customer service from Scott. I would most definitely recommend him.
Thank you so much for your fantastic review, Tyler! 😊🌟 We’re delighted to hear that Scott made you feel so welcome and provided such excellent customer service. We really appreciate your recommendation and will be sure to pass your kind words on to Scott, he’ll be thrilled to hear them! 🏡🙌 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡 Best wishes, Ryan and The RMJ Team
5/5
Had the best experience here with tia Coles Really lovely lady and very helpful Would 100% recommend going here
Hi Stacy, thank you for taking the time to leave this 5-star review about our Sales Manager, Tia Coles. We are so pleased you had a great experience. RMJ Chatham
5/5
Very pleased with the service from Scott. Would happily recommend him
Thank you so much for your lovely review, Amar! 😊🌟 We’re delighted to hear that you were so pleased with the service you received from Scott and would happily recommend him. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡 Best wishes, Ryan and The RMJ Team
5/5
Excellent welcoming and very very helpful, what a lovely team of people, highly recommend (James, Ellie and Ryan)
Thank you so much for your wonderful review, Kelly! 😊🌟 We’re delighted to hear that you found James, Ellie and Ryan so welcoming and helpful, and that you had such a positive experience with the team. … More
5/5
Great customer service from Scott. Very easy to deal with and always kept me in the loop
Thank you so much for your lovely review! 😊🌟 We’re delighted to hear that Scott provided such great customer service, was easy to deal with and kept you informed throughout. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
Fantastic service from Scott. Would definitely recommend him to anyone looking for help with their property.
Thank you so much for your fantastic review, Rokas! 😊🌟 We’re delighted to hear that you received such great service from Scott and would recommend him to others. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
Jess was very helpful :) fantastic customer service
Thank you so much for your lovely review, Vicky! 😊🌟 We’re delighted to hear that Jess was so helpful and provided such fantastic customer service. … More
5/5
The service was professional, and well detailed
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear you found our service professional and thorough. We really appreciate you taking the time to leave us a review! … More
5/5
Absolutely brilliant customer service and support from Scott!!! Made everything feel pleasant and a brilliant young man
Thank you so much for your fantastic review, Jimmy! 😊🌟 We’re delighted to hear that Scott provided such brilliant customer service and support, and made everything feel so pleasant. … More
5/5
Scott really helped me out, he showed me around the house and made me feel comfortable enough to ask questions and was more than willing to help
Thank you so much for your lovely review, Sophie! 😊🌟 We’re delighted to hear that Scott made you feel comfortable during the viewing and was more than happy to answer your questions and help you throughout. … More
5/5
“Really pleased with the service I received from Scott, he was very helpful and kept me informed throughout the process”
Thank you so much for your lovely review, Davy! 😊🌟 We’re delighted to hear that you were really pleased with the service you received from Scott and that he kept you informed throughout the process. … More
5/5
Scott was extremely helpful and answered all of my questions and concerns.
Thank you so much for your lovely review, Brooke! 😊🌟 We’re delighted to hear that Scott was extremely helpful and took the time to answer all of your questions and concerns. … More
5/5
Scott was very kind and friendly, made me feel very comfortable and gave me all the information I needed to know
Thank you so much for your lovely review, Ennora! 😊🌟 We’re delighted to hear that Scott was so kind and friendly, and made you feel comfortable throughout your experience. … More
5/5
Great team, available and committed. Helpful with the sale process and reassuring. Would recommend them the same as the RMJ Agency was recommend to us.
Thank you so much for your lovely review! It was a real pleasure to help you through the sale, and we’re so pleased to hear that you felt supported and reassured throughout the process. We really appreciate you taking the time to share your experience and, of course, for recommending us, it means a great deal to the whole team. Wishing you all the very best for the future! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
Tia was lovely, really helpful and professional. Highly recommend
Hi Maria, thank you for taking the time to leave this lovely google review about Tia, our sales manager. We are so pleased you had a great experience. RMJ Chatham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.