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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

Ellie has been great from the start, professional, responsive, and really helpful at this early stage. Everything has been handled smoothly, and we feel in very good hands. Highly recommend!

Seb · 24 April 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 8 May 2026

Thank you so much for your kind words and recommendation! We’re delighted to hear that your experience with Ellie has been so positive from the very start. We look forward to continuing to support you throughout the process! Kind Regards, Robinson, Michael and Jackson Maidstone

5/5

Google

Mia was so helpful in showing us around. So attentive to our needs, couldn’t have asked for anyone better to show us around. Thanks Mia!

Josh · 24 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 8 May 2026

Thank you for your kind feedback. We’re really pleased to hear Mia was so helpful and attentive during your … More

5/5

Google

Olivia was incredibly knowledgeable polite, helpful and courteous. Would recommend RMJ based on our experience we had with Olivia.

Donna · 23 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Thank you so much, Donna, for your wonderful review! 😊 We’re delighted to hear Olivia made such a positive impression with her knowledge, politeness, helpfulness, and courtesy. ⭐ Your recommendation means a great deal to us, and we’re so … More

5/5

Google

Was greated friendly an welcoming when i turned up view the property. Gave me info on stuff the landlord was still in the process of doing. An discussed what I need to do if I wanted to register interest on the place

Paul · 23 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you for your feedback! We’re pleased to hear you received a friendly welcome and were given clear information about the property and next steps. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Rating only, no written review.

Idayat · 23 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Thank you so much, Idayat, for your 5-star review! ⭐️ We really appreciate you taking the time to share your experience 😊 It means a lot to us, and we’re so glad you had such a positive visit. We look forward to welcoming you again soon! 🙌 … More

5/5

Google

Michaela has been so helpful & respondent to my messages. The induction hob was on the blink & she sorted it in no time & kept me updated on the progress. Thank you for your help lovely.

Ems · 23 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful and responsive, and that she was able to resolve the issue quickly while keeping you updated throughout. Your appreciation means a lot to … More

5/5

Google

Tia was amazing, so friendly and polite would recommend this branch!

Kasie · 23 April 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 7 May 2026

Hi Kasie, thank you for this 5-star review about Tia. We are so glad you had a great experience🎉 …

5/5

Google

Tilly contacted me the morning after I made an enquiry through Zoopla, she was very informative, and kept in contact with me about the property we are interested in. This is our first time buying and other agents had been poor at best, night and day difference. Thanks Tilly.

Sam · 23 April 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 7 May 2026

We really appreciate your review, thank you! It’s fantastic to hear that Tilly provided clear, timely communication and stood out compared to your previous experiences. Supporting first-time buyers is something we care deeply about, so your … More

5/5

Google

Great support, advice and communication from Ellie at RMJ!

Kacper · 23 April 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 7 May 2026

Thank you for your lovely comments! We’re so pleased Ellie was able to offer helpful advice and keep you well informed along the way. Your feedback means a lot to us. … More

5/5

Google

I’ve been speaking with Erin and Libby. Excellent communication and helpful in understanding what the process was to get us moving into our first flat

Lauren · 21 April 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

I was late arriving but Kitija was patient with me, really appreciated that. Kitija provided get detail on the history of the property and was very helpful in showing me around. She was very cordial, polite and resourceful. She had great insight on the neighborhood and its surroundings.

Mark · 18 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 10 May 2026

Hi Mark, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

What a nice service Your staff Kitija was so polite and very helpful. Very nice customer service …

E · 18 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 22 April 2026

Hi Eshun, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Excellent service

Emma · 18 April 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 9 May 2026

Thank you for your review Emma - really pleased you were happy with our service,from the team at Robinson,Michael & Jackson

5/5

Google

Mark accompanied me through 3 viewings back to back and for each he had all the answers to my questions and was very helpful and polite throughout. Thankyou!

Dulcie · 18 April 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 16 June 2024

Thank you for your review-from all the team at Robinson,michael & Jackson Walderslade

5/5

Google

There needs to be more stars for how much effort Jody puts into her day to day work, Jody has been nothing but supportive & helpful in one of the most difficult times when it comes to buying and selling. Nothing has ever been to much for …

Tracey · 18 April 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 8 May 2026

Thank you so much for your kind words! We agree, Jody and Ellie are absolute stars, and we are so glad they could support you through the ups and downs of buying and selling. … More

5/5

Google

Amazing the whole time from viewing to completion, the team kept us informed constantly and were just so helpful through the entire process

Francesca · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 22 April 2026

Hi Francesca, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood

5/5

Google

Rating only, no written review.

Ruby · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 22 April 2026

Hi Ruby, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood

4/5

Google

Jo was very helpful and responsive for my purchase, I couldn't ask for more

Sophie · 17 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 8 May 2026

Good Afternoon, Thankyou for taking the time to share your experience following your dealings … More

5/5

Google

Just spoke to Tammy and arranged a few viewings over the phone. I must say she has been very professional, helpful and knowledgable over the phone. She had proactively provided additional information about the area and the properties as I was looking to buy one for BTL.

AEA · 17 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 12 May 2026

Thank you for your kind feedback. We’re really pleased to hear Tammy was so helpful, professional, and proactive … More

5/5

Google

Kitija was very popular and courteous in arranging my first viewing and follow up.

S · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 17 May 2026

Hi thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Aleshia was amazing really good service really kind and helpful

Freddie · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 17 May 2026

Hi Freddie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Aleisha was fantastic

Stewert · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 17 May 2026

Hi Stewart, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Aleisha was great

Florence · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 17 May 2026

Hi Florence, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

Isabella · 17 April 2026 · Robinson Michael & Jackson Strood

Agent replied · 17 May 2026

Hi Isabella, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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