Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI had a great experience viewing this property recently! Annalise was exceptionally nice, friendly, and super helpful throughout the entire visit. She answered all my questions with genuine enthusiasm and made the whole process feel welcoming and stress-free. Highly recommend!
Thank you so much for your kind words and for taking the time to leave such a lovely review! Anna will be pleased that she made such a positive impression. … More
5/5
GoogleVery helpful conversation with staff
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found the conversation with our team helpful. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleProfessional and friendly. Viewings arranged extremely quickly. Kept up to date promptly. Very happy with service so far.
Thank you for your lovely feedback. We’re really pleased to hear you’ve been happy with the service so far and that … More
5/5
GoogleMia was outstanding with her communication towards the viewings, highly recommend
Good Afternoon, Thankyou for taking the time to share your positive experience with Mia, she … More
5/5
GoogleI cannot fault them, it's been an incredibly positive experience and I would recommend to anyone. A huge thank you to Lily for everything she has done so far! From the outset she has been very professional, responded to all our questions incredibly quickly and just made what is always a stressful process easier. Thank you!
Thank you so much for your kind words; it really means a lot. I’m so pleased to hear you’ve had such a positive experience, and I’m glad I … More
5/5
GoogleI chose RightMove and it was the best decision ever . I was in communication with an agent who kept me informed ‘Libby ‘ was a great agent and I would recommend her highly .
5/5
GoogleRecently had some viewings with Mia and I have to say she was so helpful! Mia was very knowledgeable and friendly, if you're looking for a property i'd highly recommend reaching out to Robinson Micheal and Jackson.
Good Afternoon, We appreciate you taking the time to share your positive feedback with Mia, she … More
5/5
GoogleMia was absolutely fantastic throughout the whole process. She was professional, friendly, and always quick to answer any questions. Her knowledge and dedication made everything smooth and stress-free. I highly recommend Mia to anyone looking for outstanding service!
Good Afternoon, Thank you so much for your kind feedback; we really appreciate it. … More
5/5
GoogleMia was absolutely incredible during my viewing and really helped me understand the buying process as a first time buyer!
Good Afternoon, Thankyou so much for sharing your experience with Mia, we really appreciate the … More
5/5
GoogleTia was fab and had no problem selling our house from our first open day. Angela was great and kept us updated all the way through the selling process. Both, Tia and Angela were very helpful and communicated well. MRJ were …
Hi Suzie, thank you for leaving this amazing review with mention of Tia and Angela. We are so pleased you have had a great experience and hope to work with us again. It has been a pleasure working with you this far. RMJ Chatham
5/5
GoogleSpoke to Dan, was a pleasure, explained things and gave me options to move forward with anything I needed. Great job
Hi Dan, Thank you for your great feedback 🌟 We’re really pleased to hear that you had … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Mika! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Hi Picalo, Thank you for your 5-star review 🌟 We really appreciate your support and are … More
5/5
GoogleOlivia showed a house to us today and she was very professional and honest. A refreshing approach.
Hi Chris, Thank you for your kind feedback 🌟 We’re delighted to hear that Olivia made such … More
5/5
GoogleRating only, no written review.
Hi Nelsa, Thank you so much for your 5-star review ⭐⭐⭐⭐⭐ We really appreciate your support … More
4/5
GoogleFriendly and knowledgeable
Hi Stu, Thank you for your kind words 😊 We’re delighted to hear you found the team … More
5/5
GoogleWe were shown around the property by Olivia who was very friendly and informative. She gave us plenty of time to discuss our thoughts. Overall a great experience with her and RMJ in general.
Hi Siobhan, Thank you for your lovely feedback 😊 We’re so pleased to hear that you had a … More
5/5
GoogleOlivia was really helpful and easy to talk to when showing me around the property on Oastview. She gave a clear overview without being pushy, and was happy to answer questions honestly. It made the whole viewing feel relaxed and straightforward. Appreciate her time and professionalism.
Hi Jay, Thank you for your kind feedback 🌟 We’re really pleased to hear that Olivia made … More
5/5
GoogleMichaela was really helpful throughout our tenancy and the checkout process. She was quick to respond, kept us updated, and made everything straightforward, especially when dealing with the checkout report and follow-ups. Really appreciate her support!
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful throughout your tenancy and the checkout process, keeping everything clear and straightforward. Your appreciation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleVery helpful staff and quick response by them each and every time.highly recommended
Hi Sakib, Thank you for your kind feedback 🌟 We’re really pleased to hear you found the … More
5/5
GoogleGreat staff very good at what they do would recommend to anyone 5 star service from start to finish
Hi Mark, Thank you for your fantastic feedback 🌟 We’re so pleased to hear you found the … More
5/5
GoogleFirst Class service from the whole team in selling our property. Kept fully informed the whole time. Kendell, Dallas, Harry & Skye were very professional and helpful. Would thoroughly recommend this Estate Agent to anyone.
Thank you for giving us the opportunity Frank from all the team at Robinson,Michael & Jackson
5/5
GoogleGreat service from Dallas and the team as always.
Thank you for your review Neil
5/5
GoogleVery impressed with my experience - Harry is a brilliant and approachable individual who is a credit to the company, very easy to talk to and knowledgeable about the properties in hand. Highly recommend the company and many thanks to Harry for his time
Thank you Tom - from all the team at Robinson,Michael & Jackson
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
