5/5
GoogleHarry made the buying process nice and easy for us, always on hand to answer any questions with great communication, keeping us in the loop throughout the process.
Agent replied · 17 May 2026
Thank you for your kind words Charlotte
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
thank you for your review
5/5
GoogleVery helpful company Harry was very helpful
Agent replied · 17 May 2026
Thank you for your review
5/5
GoogleHarry was great very helpful
Agent replied · 17 May 2026
Thank you for your review
5/5
GoogleEmma has shown me around a couple of houses. I love her relaxed style and that she allowed me to wander at my own pace.
Agent replied · 7 May 2026
Hi Joanne, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma was very helpful, knowledgeable and honest. We really appreciated her laid-back style and openness. Very refreshing to experience compared to other Estate Agents. Thanks for everything again, Emma. From Jo & Simon.
Agent replied · 7 May 2026
Hi Simon, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma is such a lovely and friendly lady and so helpful and answers every question I asked good to see people still like that in the world
Agent replied · 7 May 2026
Hi Chris, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 7 May 2026
Hi Larissa, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad a house viewing and Anna was nothing but kind and helpful!
Agent replied · 10 May 2026
Thank you so much for the kind words. We’re thrilled to hear you had such a positive experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleWe had a great experience viewing the properties. Sabrina was really helpful and patient to give all the details of the property and nearby area. I would like you to appreciate her for adjusting the time for us aa we were running late. Overall wonderful experience and lots of properties to choose from.
Agent replied · 3 June 2026
Thank you so much for your kind feedback! We’re delighted to hear you had a great experience viewing properties with us. … More
5/5
GoogleAbigail was super helpful in showing all the potential properties to buy. Tracy made the process of acquiring the property very smooth. She would consistently communicate clearly. Great agency to work with!
Agent replied · 3 June 2026
Thanks so much for leaving a 5* review for Abigail. We really appreciate it. Kind regards, the Ebbsfleet Garden City team
5/5
GoogleFantastic service. Amanda try
Agent replied · 3 June 2026
Thanks for leaving a review for Amanda, Michael! Very much appreciated. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleFantastic service by Amanda try will use again
Agent replied · 3 June 2026
Thanks for your review for Amanda, Ronnie. We truly appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleGreat service, Amanda was very helpful, will definitely recommend to friends
Agent replied · 3 June 2026
We really appreciate you leaving a 5* review for Amanda, Graham. Thanks very much. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleVery good
Agent replied · 3 June 2026
Thanks, Kevin! Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleAmanda Try was amazing
Agent replied · 3 June 2026
Thanks so much for leaving a 5* review for Amanda. We really appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleGreat service
Agent replied · 3 June 2026
Thank you! Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was very professional and friendly. She took the time to show us around the property properly and showed great interest in understanding what we were looking for. She even suggested other potential properties in the area that we might also have an interest in.
Agent replied · 3 June 2026
Thank you for your kind review for Beth. We’re so pleased to hear she made such a positive impression during your property search. Providing a friendly, professional service and taking the time to truly understand our clients’ needs is … More
5/5
GoogleHad a viewing with Beth, she was really professional and did a great job showing me around the house :)
Agent replied · 3 June 2026
Thank you for your 5* review. We’re delighted to hear that you had a positive viewing experience with Beth. Her professionalism and dedication to helping clients feel informed and comfortable during viewings are greatly valued. We really … More
4/5
GoogleTalkative
Agent replied · 3 June 2026
Thank you for your feedback and for visiting the property with us. Our team always aims to create a welcoming and informative viewing experience, and we appreciate you taking the time to leave a review. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was really amazing on showing the house, nice and cosy.
Agent replied · 3 June 2026
Thanks for your review for Beth. We really appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was wonderful and very kind. Very professional and we love the agency ! It has very big range of houses! Amazing service
Agent replied · 3 June 2026
Thank you so much for your wonderful review. We’re delighted to hear that Beth made such a positive impression with her kindness and professionalism. It’s also fantastic to know that you were pleased with our range of properties and the service you received. Your feedback means a great deal to our team. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was really nice and welcoming, very knowledgeable about the property and answered all my questions with a smile.
Agent replied · 3 June 2026
Thank you for your lovely review. We’re so pleased to hear that Beth made you feel welcome and provided such a positive viewing experience. Her friendly approach and in-depth knowledge are qualities we greatly value, and it’s wonderful to know she was able to answer all your questions with confidence and a smile. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleHad a viewing with Beth. Overall experience was wonderful. Beth took us around the house with all the minute details and patiently answered all our doubts. We are all set to buy this house. 🤩 …
Agent replied · 3 June 2026
Thank you for your 5* review. We’re delighted to hear that your viewing experience with Beth was so positive and that she was able to guide you through the property in detail while answering all your questions patiently. It’s great to know you felt well supported throughout the process. We really appreciate your feedback and wish you all the best with the next steps. Kind regards, the RJ Ebbsfleet Garden City team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
