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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

We had a great experience with this estate agent. Kerstie, who arranged our booking, was really helpful and made the process smooth from the start. Beth showed us around the property and was absolutely lovely, very welcoming, knowledgeable, and easy to talk to. Overall, everything was well organised and the viewing felt relaxed and informative. Would definitely recommend!

Elizabeth · 6 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 3 June 2026

Thank you for your kind review. We’re delighted to hear you had such a great experience with our team. It’s wonderful to know that Kerstie was helpful in arranging your viewing and that Beth provided a welcoming, knowledgeable, and relaxed viewing experience. We really appreciate your feedback and recommendation, and we’re pleased everything felt smooth and well organised from start to finish. Kind regards, the RJ Ebbsfleet Garden City team

5/5

Google

I have been viewing some properties around Swanscombe with Beth and she has been absolutely incredible. She is so friendly and approachable. No question is ever a silly question to ask her. She’s always quick to respond to any messages I send her. I truly trust her and if and when I ever sell a property, Beth will 100% be the estate agent I will trust! I recommend her to anyone and everyone

Jas · 6 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 3 June 2026

Thank you so much for your incredibly kind review. We’re delighted to hear about your positive experiences viewing properties with Beth. It’s wonderful to know you’ve found her friendly, approachable, and responsive, and that she has been able to support you so well throughout your search. Your trust and recommendation mean a great deal, and we truly appreciate you taking the time to share your feedback. Kind regards, the RJ Ebbsfleet Garden City team

5/5

Google

I sent an initial inquiry to RM&J earlier today and received a phone call back from Tammy very quickly. Tammy was friendly and helpful and booked me in for an appointment with their financial advisor for the next day. Thanks for your help, Tammy!

Sammy · 5 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 10 July 2026

Dear Sammy, Thank you so much for taking the time to leave such a lovely review! … More

5/5

Google

We recently purchased our first home through RMJ Walderslade, the team were amazing! especially Harry, Kendell and Dallas. We want to say "thank you" for your professionalism and friendliness throughout the entire process. We'll definitely be recommending you to others.

Dave · 5 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thanks Dave,we hope you are enjoying your new home- from the team at Robinson,Michael & jackson

5/5

Google

Freddie was super friendly and helpful. Very knowledgable about the area and I look forward to working with him on the search!

Tinu · 5 May 2026 · Robinson Michael & Jackson Strood

Agent replied · 7 May 2026

Hi Tinu, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

Ben · 5 May 2026 · Robinson Michael & Jackson Strood

Agent replied · 7 May 2026

Hi Ben, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

absolutely fabulous team but i must point out Anna who had an extremely professional and kind approach!

Alahna · 5 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you so much for the feedback! We're delighted that Anna’s professional and kind approach stood out. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

Rating only, no written review.

Uloma · 5 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you for 5* Google review. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

We recently attended a viewing and the service was great. Shannon was very friendly, polite answered all of our questions and was very professional. Hannah, who helped set up the viewing was also very friendly, polite and professional. Overall a pleasant experience, I would recommend them when house hunting.

Norbert · 4 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 10 July 2026

Dear Norbert, Thank you so much for the fantastic review! … More

5/5

Google

Nina did an amazing job, very professional. Always on the end of the phone, very reassuring.

Lisa · 4 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Thank you for your kind review, Lisa! ⭐️ We’re delighted to hear that Nina provided such a professional and reassuring service 😊 Being available and supportive throughout is so important, and we’re glad she made a positive difference. We’ll … More

5/5

Google

Had a viewing a week back, had a girl show us around, believe her name was Annalise. She was extremely resourceful and respectful. Answered everything we had questions on and made the process very smooth.

Jack · 4 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you for your review! We’re so glad to hear that Annalise made your viewing such a smooth and informative experience. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

Had a really good experience with the help of Anna!! So so helpful couldn’t ask for a better person to help :))) 💕 …

Ysela · 4 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you so much! We’re thrilled to hear you had such a great experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

Anna was super helpful! So informative and reassuring during such a stressful time. Would definitely go through her again. Thank you Anna.

Lucy · 4 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you so much for your kind review! We know that searching for a home can be a stressful time, so we’re thrilled to hear that Anna’s informative and reassuring approach helped put you at ease. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

Annalise was amazing during the viewing, answered all of our questions and inquires professionally, thank you!

Gabija · 4 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you for the wonderful review! We’re so glad to hear Annalise provided such a professional experience. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

Top tier customer service from Anna I smell promotion

Nathan · 4 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thanks for the wonderful review! We’re so glad you had such a great experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone

5/5

Google

Great communication from the team at this branch! Anna answered all my questions and if she didnt have the answer, she'd get back to me as soon as she did!

Kirk · 4 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 May 2026

Thank you for the fantastic review! We believe that clear, honest communication is key, and we’re so glad Anna’s dedication to getting you the right answers made a difference. … More

5/5

Google

We have been dealing with Jessie and Ellie regarding our rental properties. Their communications have been excellent keeping us informed on every update both by messages and emails. …

Sally · 3 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your kind feedback, Sally! We’re delighted to hear that Jessie and Ellie have provided excellent communication, keeping you well informed and delivering an organised and professional service. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

We’ve recently sold with RMJ and couldn’t sing their praises more. Within 24 hours we had 12 viewings booked, we ended up with numerous offers and have accepted an offer we are really happy with. …

Joe · 3 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 15 April 2026

Thank you so much for your fantastic feedback, Joe! 😊 We’re absolutely delighted to hear about your experience selling with RMJ … More

5/5

Google

We recently had a property viewing with Emma James, and it genuinely stood out as the best experience we’ve had so far. From the moment we met her, she was warm, professional, and incredibly knowledgeable. …

Jurate · 3 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 15 April 2026

Thank you so much for your wonderful and detailed feedback, Jurate! 😊 We’re absolutely delighted to hear that your viewing with Emma stood out as the … More

5/5

Google

Rating only, no written review.

Ele · 3 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 May 2026

Good Afternoon, Thankyou for taking the time to share your positive experience, we really … More

5/5

Google

Rating only, no written review.

Oyesola · 3 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 7 May 2026

Hi Oyesola, thank you for the 5-star review! We are so pleased you had a great experience.

5/5

Google

Emma was very polite and showed us around the property whilst telling us about the history of the property. Which was very useful.

Anica · 3 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Thank you for your lovely review, Anica! ⭐️ We’re so pleased to hear that Emma made your visit enjoyable and informative 😊 It’s great that you found the history of the property helpful during your viewing. We’ll be sure to pass along your … More

5/5

Google

Absolutely profesional! Showed us around gave us all the info we nedded . Well done Harry!

Tomas · 3 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you Tomas

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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