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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Eabha-Lily · 11 May 2026 · Robinson Michael & Jackson Strood

Agent replied · 30 May 2026

Hi Eabha, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

Xclaire373 · 11 May 2026 · Robinson Michael & Jackson Strood

Agent replied · 30 May 2026

Hi Claire, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

H2JOe · 11 May 2026 · Robinson Michael & Jackson Strood

Agent replied · 30 May 2026

Hi Joe, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood

5/5

Google

Lacey was great on the phone. Really polite and supportive with her responses. She advised about what’s currently going on with rates for properties now and went above and beyond to secure a booking for expert advice to support our purchase plans as first time buyers.

Rosemond · 11 May 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 May 2026

Thank you so much for taking the time to leave such a wonderful review! We are absolutely delighted to hear that Lacey provided such polite, supportive, and knowledgeable service. Navigating the property market as a first-time buyer can … More

5/5

Google

Harry was great very very helpful.very polite.

Joanne · 11 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank your kind words about Harry-from the team at Robinson,Michael & jackson

5/5

Google

Very helpful harry was great

Danny · 11 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you-from the team at Robinson,Michael & jackson

5/5

Google

Harry helped me buy my first house can’t thank him enough

Macey · 11 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you for your review Macey

5/5

Google

Harry was very good and helpful

Charlie · 11 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you for your review-from the team at Robinson,Michael & jackson

5/5

Google

Very happy with the company harry was amazing

MICHAEL · 11 May 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you for your 5* review- from the team at Robinson,Michael & jackson

5/5

Google

Unbelievably helpful and friendly team. They’re really helping us through the process as first time buyers and so approachable and helpful

Giles · 11 May 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 May 2026

Thank you so much for your kind words! We know just how daunting the process can be for first-time buyers, so it means the world to us to hear that our team has been helpful, friendly, and approachable. We are absolutely thrilled to be … More

5/5

Google

I spoke with Josie on the phone today. She was lovely to talk to and really understood what it is I was after. I definitely look forward to seeing what else RMJ has to offer, and hopefully I am lucky enough to chat with Josie once again. 5 stars!

Amy · 11 May 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 May 2026

Thank you so much for the 5-star review! We are absolutely delighted to hear that you had such a lovely chat with Josie and that she really understood exactly what you are looking for. We look forward to working with you further and showing … More

5/5

Google

Katie was brilliant from start to finish - she showed me around the property with great professionalism, explaining the different features . She then took me through the changes in the renting legislation and made sure I was fully aware of …

Trisha · 11 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie provided such a professional, informative, and supportive experience, especially as a first-time renter. It’s great to know she helped reassure you and … More

5/5

Google

I’ve found the rental market to be a really difficult place to navigate, confusing, fast-paced, and often quite overwhelming, especially on a low income. Because of that, finding not just a property, but the right property and landlord …

Toni · 11 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your thoughtful and heartfelt feedback! We truly appreciate you sharing your experience, and we’re so pleased to hear that Katie and the team were able to make such a positive difference during what can often be a … More

5/5

Google

Sophia was amazing at communicating and very lovely to talk to. Would definitely recommend!

Fran's · 10 May 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 May 2026

Thank you so much for the wonderful recommendation! We are thrilled to hear that Sophia was amazing to communicate with and so lovely to talk to. We will make sure to pass your kind words on to her she will be absolutely delighted! … More

5/5

Google

Sophia made it straightforward and simple with the process of buying our property she was polite and efficient through the process and is an absolute credit to the company. Highly recommend choosing if looking to get on the property ladder!

Tommy167 · 10 May 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 May 2026

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that Sophia made the process of buying your property so straightforward and simple. She truly is an absolute credit to our team, and we will … More

5/5

Google

Emma is fantastic! She's warm, professional, and really listened to what we wanted. Her knowledge of the area is top-notch, and she was always available to answer our questions. She was patient, and helped us visualise how well we could make the property work for us. Thank you, Emma! I highly recommend her.

S · 10 May 2026 · Robinson Michael & Jackson Strood

Agent replied · 30 May 2026

Hi, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood

5/5

Google

I found the RMJ team really helpful and welcoming when going to view properties.

Myah · 10 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Myah, thank you for this 5-star google review!⭐

5/5

Google

Kiran was very polite and professional. Informed and happy to answer any queries

Annie · 10 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Annie, thank you for sharing this lovely google review about our senior sales negotiator, Kiran😊 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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