5/5
GoogleNice and helpful conversation
Agent replied · 19 May 2026
Thank you for your 5-star review, Simisola! ⭐️ We’re so pleased to hear you had a nice and helpful conversation with our team 😊 We really appreciate your support! … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleI have recently had my renting experience with RMJ lettings and it was very smooth from the beginning. The team was quite professional and easily accessible. The communication was clear and the entire process was transparent. I am about to move into my new apartment next month and RMJ team has been very helpful throughout.
Agent replied · 9 July 2026
Hi Nitish, Thank you for your kind words, and are glad you found the process easy! We wish you all the best in your new home. From the Lettings Team RMJ
5/5
GoogleGreat service from Dan!
Agent replied · 19 May 2026
Thank you for your 5-star review, Chantelle! ⭐️ We’re so pleased to hear you received great service from Dan 😊 We truly appreciate your support! Ryan and the RMJ Team 🙌 …
5/5
GoogleI found Tia Coles extremely helpful and pro-active. Always helping to chase things up, very responsive and always acting in the client's best interests. Would highly recommend Tia Coles!
Agent replied · 20 May 2026
Hi Olivia, thank you for leaving this amazing review about Tia! We are so pleased you have had a great experience. RMJ Chatham🏡⭐ …
5/5
GoogleRating only, no written review.
5/5
GoogleHelpful friendly staff . Nina was so helpful and kept me up to date, which I really appreciate as the process can be so stressful. Would highly recommend. Thank you for your help.
Agent replied · 18 May 2026
Thank you so much for your lovely 5-star review, Siobhan! ⭐️ We’re delighted to hear you found our staff friendly and helpful throughout the process 😊 Nina will be so pleased to know her support and communication made things less stressful … More
5/5
GoogleGreat company, great staff, special mention to Erin who helped us from start to finish. Would definitely recommend.
Agent replied · 9 July 2026
Thank you for your review. We appreciate the kind words and we know Erin will appreciate it aswell! We wish you all the best! The Gravesend Lettings Team RMJ
5/5
GoogleHad a viewing with Myah today, she answered all of our questions well and was very helpful!
Agent replied · 20 May 2026
Hi Ruby, thank you for taking the time to leave this lovely review about Myah. We are glad you had a great experience⭐
5/5
GoogleMyah was lovely today and very helpful
Agent replied · 20 May 2026
Hi Jack, Thank you for sharing your 5-star experience! - RMJ Chatham
5/5
Googlemyah was very kind and welcoming to us today at a viewing.
Agent replied · 20 May 2026
Hello, thank you for leaving this amazing review about your experience with our Viewing Guide, Myah. RMJ Chatham
5/5
GoogleMyah is a great help and really kind. she helped with viewing a property and attended to all my questions and needs. would definitely recommend to other clients and customers!
Agent replied · 20 May 2026
Hi Alex, thank you for leaving this brilliant review about our viewing Guide Myah - we are pleased you had a great experience.
1/5
GoogleMyah was awful. Swore at customers and was rude when questioned She wore little to no clothing and was disrespectful throughout. Fire her
5/5
GoogleMyah was a great help very informative and lovely
Agent replied · 20 May 2026
Hello, thank you for leaving this great review about our Viewing Guide - Myah. RMJ Chatham
5/5
GoogleDan was great!
Agent replied · 20 June 2026
Thank you for your kind words! We're delighted to hear that Dan provided such a great experience. We'll be sure to pass your feedback on to him. … More
5/5
GoogleI cannot recommend Kitija Pilipavica highly enough! She is an outstanding sales negotiator who guided us through the entire house viewing process with incredible clarity and professionalism. She showed us the whole property in just one day, …
Agent replied · 30 May 2026
Hi Abdul, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
5/5
GoogleI had an amazing experience with RMJ, they were incredibly helpful throughout the process selling my property and purchasing our new home. A massive thanks to Reece who explained everything very clearly and guided me through the whole …
Agent replied · 22 April 2026
Hi Davinder, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood
5/5
GoogleI had a very positive interaction with the team at Robinson, Micheal and Jackson especially Lee and Reece. Everyone I spoke with was professional, welcoming, and clearly knowledgeable in their field. They took the time to communicate …
Agent replied · 10 May 2026
Hi Joshua, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery professional and prompt to any issues, always available to help. Special shoutout to Katie 👏🏽 …
Agent replied · 20 May 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear you found the team professional, responsive, and always available to help. A special thank you for the shoutout to Katie, we’ll be sure to pass it on. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThank you for all your help in the process of our buying our first home! From the moment we contacted to book a viewing the whole team have been so …
Agent replied · 7 May 2026
Congratulations on your first home! We are so thrilled to hear that Jody and the rest of the team provided the support you needed to navigate the process smoothly. We know how stressful those final stages with solicitors can be, so we’re … More
5/5
GoogleAnnalise was absolutely fantastic when showing me around the house. She came across as incredibly friendly from the moment we met, which immediately put me at ease. What really stood out was how articulate she was, she explained everything …
Agent replied · 10 May 2026
Thank you so much for the glowing review! We’re thrilled to hear that Annalise’s blend of professionalism and warmth made such a difference during your viewing. … More
4/5
GoogleVery professional, polite and friendly.
Agent replied · 19 May 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear you found the service professional, polite, and friendly. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe had a very positive experience with Robinson Michael and Jackson. As first time buyers they made things go as smoothly as possible and was always happy to answer any questions and querys we had. Big thank you to Lily and Tammy who where amazing the whole way through, friendly, helpful and always easy to get hold of! Also thank you to Ben and Lucy for all their help to secure our mortgage, again they were both helpful, friendly and always answered our emails, messages and phone calls promptly. I would not hesitate to use RMJ again or recommend them to friends and family. What a great team ☺️ 🌟
Agent replied · 10 July 2026
Dear Hannah, Thank you so much for this wonderful review! We are absolutely thrilled to hear that your first home-buying experience went so smoothly. Tammy, Ben, Lucy, and I are all so happy we could help answer your questions and keep things moving quickly for you. Knowing you'd recommend us to your friends and family means the world to the whole team. Congratulations on your new home, and we wish you all the very best! Best wishes, Lily
5/5
GoogleVery help
Agent replied · 17 May 2026
Thank you for your 5-star review, Helena! ⭐️ We’re so pleased to hear you found our team very helpful 😊 We truly appreciate your support! … More
5/5
GoogleWonderful experience
Agent replied · 9 July 2026
Hi Sade, Thank you for sharing your experience!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
