5/5
GoogleGreat service from start to finish friendly, professional, and really helpful throughout the whole process. Made everything easy and stress-free. Would definitely recommend!
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleJust had my first call with Mia and she was so lovely and very informative. Excited to start the process! ☺️
Agent replied · 9 July 2026
Dear Harriet, Thankyou for sharing your positive experience following your dealings with Mia. … More
5/5
GoogleVery helpful and good to talk to
Agent replied · 21 May 2026
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found the team helpful and easy to talk to. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRuby was super helpful on the phone explaining what we needed for properties and properties we can expect coming up. Would recommend 😊 …
Agent replied · 21 May 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear Ruby was super helpful and clearly explained everything about the properties and what to expect. Your recommendation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRuby was very responsive, great customer service
Agent replied · 21 May 2026
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear Ruby provided such responsive and great customer service. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleJake showed me around a property, very professional.
Agent replied · 9 July 2026
Dear Lenny, Thank you for taking the time to leave us a review. We're so pleased to hear you … More
5/5
GoogleJake showed me around a property and he was really friendly and knowledgable
Agent replied · 9 July 2026
Dear Rowan, Thank you for your lovely review. We're delighted to hear you had such a … More
5/5
GoogleStaff member was fantastic and very helpful
Agent replied · 20 May 2026
⭐️⭐️ Thank you for your kind feedback! We’re really pleased to hear you found our staff member fantastic and very helpful. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI spoke to Ruby today and she was brilliant. Such a lovely girl and was able to answer my questions attentively, so helpful 😊 …
Agent replied · 21 May 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby was so helpful, attentive, and able to answer all your questions. We’ll be sure to pass on your kind words to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleTammy has been a great first point of contact for us at RM&J. She has been really helpful and responsive, thank you Tammy!
Agent replied · 9 July 2026
Dear Elise, Thank you so much for your kind feedback. We'll be sure to pass your comments on … More
5/5
GoogleThank you everyone for helping us find our new home. The guidance, communication and help was seamless. We couldn't have asked for a better estate agent, and we will be recommending you to all our friends and family 😊 …
Agent replied · 20 May 2026
Thank you so much for your wonderful 5-star review, Marie! ⭐️ We’re delighted we could help you find your new home 😊 It’s fantastic to hear that the guidance, communication, and support from the team made the process seamless for you. … More
5/5
GoogleKerstie was absolutely phenomenal! Always kept us in the loop, honest about everything and went above and beyond for me and my partner to find our dream first home! Would highly recommend to anyone and everyone!
Agent replied · 3 June 2026
Thank you so much for your kind words! It was an absolute pleasure helping you and your partner find your dream first home. We’re so happy we could be part of such an exciting milestone for you both. Kerstie will be thrilled to hear your feedback, keeping clients informed and supported every step of the way is exactly what we strive for. Wishing you both many happy memories in your new home, and thank you again for the recommendation! Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleHad a viewing with the lovely Sabrina, really welcoming and informative of the property!
Agent replied · 3 June 2026
Thank you so much for leaving a 5* review for Sabrina. We really appreciate it! Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleRating only, no written review.
Agent replied · 20 May 2026
Thank you for your 5-star review, Ciara! ⭐️ We truly appreciate your support and are delighted you had a positive experience with the team 😊 … More
5/5
GoogleRating only, no written review.
Agent replied · 20 May 2026
Thank you for your 5-star review, Hannah! ⭐️ We truly appreciate your support and are delighted you had a positive experience with the team 😊 … More
5/5
GoogleJessie was really friendly and professional during the viewing. She answered all my questions, made everything easy to understand, and was great to deal with. Really positive experience overall!
Agent replied · 20 May 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie was friendly, professional, and made the viewing experience clear and easy to understand. It’s great to know you had such a positive experience overall. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Agent replied · 31 May 2026
⭐️⭐️ Thank you for the 5 stars! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Agent replied · 31 May 2026
⭐️⭐️ Thank you for the 5 stars, Sash! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleYes it was. Good michaela was very helpful to me appreciate her with all the help she gave me .
Agent replied · 9 July 2026
Good afternoon, thank you for your review. We are pleased Michaela could assist you with your property. We wish you all the best! RMJ Lettings Team
5/5
GoogleVery professional staff and friendly, they are all what you need, thank you guys and especially Tia.
Agent replied · 20 May 2026
Thank you for sharing your experience with the team - with special mention to Tia! We are so pleased you have had a great experience⭐
5/5
GoogleI met Emma for a house viewing & she was very attentive and amenable to multiple people coming to the viewing with me. Thank you!
Agent replied · 20 May 2026
Thank you for your lovely 5-star review, Abbie! ⭐️ We’re so pleased to hear Emma was attentive and accommodating during your house viewing 😊 We’re glad she could make the experience comfortable for everyone attending. Thank you again for … More
5/5
GoogleRyan was very friendly and helpful throughout
Agent replied · 20 May 2026
Thank you for your 5-star review, Aaron! ⭐️ We’re delighted to hear Ryan was friendly and helpful throughout your experience 😊 We truly appreciate your support and kind words! … More
5/5
GoogleErin was very helpful helping me find my dream place to call “home”. She was able to fit me in last minute for a viewing and was very lovely and reassuring throughout the viewing and process. Thank you Erin.
Agent replied · 9 July 2026
Good afternoon, Chloe. Thank you for your kind words. We are thrilled you have found a new home to settle into and we hope all is going well! I know Erin will appreciate your kind words! RMJ Gravesend Lettings Team
5/5
GoogleEllie has been absolutely amazing at helping me with my house viewings, very speedy and reliable and pleasant.
Agent replied · 19 May 2026
Thank you for the wonderful review! We’re so pleased to hear that Ellie was able to make your house viewing experience smooth and enjoyable. We’ll be sure to share your kind comments with her! … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
