Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleSophia was professional with the viewing.
Thank you so much for taking the time to share your review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her professional approach made your viewing so positive and smooth. … More
5/5
GoogleWe recently bought my and had a great experience with Angela. The team was professional, responsive, and always kept us updated throughout the process. They answered all our questions quickly and made what can be a stressful experience much …
Hi Luxiha, thank you for this amazing review about the team with special mention to Angela! We are so pleased you had a great experience and we wish you all the happiness in your new home🏡🎉 …
5/5
GoogleAll the team at RMJ are friendly, approachable and willing to help where possible. They give brilliant advise and listen to what you want to do and support your decision! I have use RMJ through all 3 of my moves and I will continue to use …
Hi Katie, thank you so much for this amazing review about RMJ with special mention to Kiran😊We are so pleased you continue to have great experiences with us and we are always delighted to work with you! - RMJ Chatham …
5/5
GoogleAmanda was a great help throughout, would definitely recommend!
5/5
GoogleHarry was very helpful during the whole process. Every question and concern was answered quickly. I will be recommending Harry and the company to all our friends in the future
Thank you for your kind words about Harry
5/5
GoogleJames has been amazing helping me through everything!
Thank you so much for your kind review. We're delighted to hear that James has been amazing and has helped guide you through everything. Buying a home and arranging a mortgage can be a stressful process, so it's fantastic to know that James … More
5/5
GoogleRating only, no written review.
Hi Raluca, thank you so much for taking the time to share your review about your recent experience buying your first home with us. On behalf of the entire team, we wish you all the very best as you settle into your new home! Kind regards, Team RMJ Strood.
5/5
GoogleRating only, no written review.
Thank you for your review
5/5
GoogleSo nice place and good presentation thanks for viewing
Thanks for the great review! We appreciate your support. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleRobinson Michael and Jackson have been extremely helpful. I spoke to Harry on the phone when I had some enquiries and he was incredibly helpful and informative. Would highly recommend to anyone!
Thank you for your 5* review
5/5
GoogleWe had a great experience with Tammy as first time buyers, who was fantastic at chasing up in the finals weeks for the sale on our behalf. We felt we could always get in touch with her very easily. Would recommend to friends and family
Dear Robyn, Thank you for your fantastic review. We're so pleased we could help make your … More
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review
5/5
GoogleGreat estate agents would recommend
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear you had a great experience with us and appreciate your recommendation. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleIf you're looking for an estate agent in Rainham & Gillingham, look no further. Learna and her team did a sterling job in selling our property for the best price. Very well organised and highly efficient!
Thank you so much for your wonderful review and recommendation. It was an absolute pleasure helping you with the sale of your property, and … More
5/5
GoogleJody has been very supportive and organised, regularly providing updates and moving things forward. When things have felt stressful Jody has been calm and reassuring providing clear information. We really value Jody’s excellent communication skills
Thank you so much for the lovely review! It was a pleasure helping you through the process. I know how stressful things can get, so I’m glad Jody could provide some calm and clear reassurance when you needed it most. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleAmanda was so helpful & friendly, thank you 🥰 …
5/5
GoogleAmanda was Amazing!!! So lovely would recommend!!!
5/5
GoogleElle was polite and helpful, thankyou
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Ellie was so polite and helpful. We’ll be sure to pass on your lovely comments to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleSpoke to Ruby today, she was very helpful, gave us lots of advice and answered all the questions we asked. Very polite and friendly
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear that Ruby was so helpful, polite, and friendly, and that she was able to answer all your questions and provide useful advice. We’ll be sure to pass on your kind words to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleHaving dealt with Harry several times, he is always very efficient and easy to communicate with, thank you!
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Harry has consistently provided efficient service and has been easy to communicate with. We’ll be sure to pass on your thanks to him. From Kelly & the Lettings Team ⭐️⭐️
4/5
GoogleRating only, no written review.
Dear Anati, Thankyou for taking the time to share your positive experience. … More
5/5
GoogleWe have been delighted with the service from Robinson Michael and Jackson Walderslade branch. Dallas and his team went above and well beyond our expectations they continually kept us informed and we would not hesitate to use them again.
Thanks Karen- it was a pleasure acting on your behalf - kind regards from all the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleExtremely happy with everyone at Robinson, Michael and Jackson, with special thanks to Tammy and Jack for their work in selling our property.
Dear Jeffrey, Thank you so much for your review. We'll be sure to pass your lovely feedback on … More
5/5
GoogleDetailed explanation and best service provided by Jake
Dear Mirza, Thankyou for sharing your experience, we appreciate the positive feedback. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
