Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI’ve had a really positive experience with the property management team, especially Lucy. She was incredibly helpful when I had a leak issue and made sure everything was sorted quickly and professionally. …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Lucy provided such responsive, professional, and caring support while resolving the leak issue. It’s fantastic to know she kept you updated throughout and made … More
5/5
GoogleGreat customer service!
Thanks for the review! We’re so glad we could provide you with great customer service. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleReally grateful for the support. Always available, clear with updates, and worked hard to get us to exchange on time. 10/10 service. Thank you Angela Schoeffer.
Thank you for leaving this amazing review about our sales progressor, Angela. We are so pleased you had a great experience!
5/5
GoogleThe team have been wonderful, the whole process has been seamless, quick and we are very happy all around! Will always recommend, thank you guys.
Thank you Erika - i hope the move went well and you are enjoying the house- Dallas & the team at Robinson,Michael & Jackson walderslade
5/5
GoogleOverall had a very good experience with RMJ so far from enquiring about the property to the viewing. Katie showed me the property I was interested in and she was very attentive to …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie provided such attentive, knowledgeable, and professional service throughout your experience. It’s great to know she followed up as promised and made the … More
5/5
GoogleBeth showed me around a few places in Ebbsfleet and she was amazing!!! So friendly and smiley and so professional!
5/5
GoogleGreat Service from the team, Ella especially was super helpful and very professional. Wish you guys all the best and thanks for your help.
Hi Riad, Thank you for your review. We appreciate the kind words, i know Ella will appreciate it. We wish you all the best! RMJ Lettings Team
5/5
GoogleVery quick responses. Always available to support. Great service when moving over from another local estate agent. Kelly and Nikki were very helpful.
Hi Wendy, thank you for the review, we look forward to working with you in the future. Kelly & the team.
5/5
GoogleJake reader was absolutely brilliant couldn’t have asked for more from my estate agent
Dear Aryan, Thank you for taking the time to leave us such wonderful feedback. It was a … More
5/5
GoogleThis is an outstanding company where the employees are dedicated and hardworking. I would like to thank Tammy Dixon, who assisted me in finding my dream home with an optimistic manner and supporting my journey to find what I can call my forever home!
Dear Melisa, Thank you so much for your lovely review. We really appreciate your kind words … More
5/5
GoogleMany thanks to Stacey at the Sittingbourne office for making our experience of renting out our flat so seamless
Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that Stacey at our Sittingbourne office provided such a seamless experience for you in renting out your flat. We will be sure to pass along … More
5/5
GoogleViewed a property with Kiran on Saturday, she was lovely, informative and knew a lot about the area.
Thank you for leaving this amazing review about our Kiran. We are so pleased you had a great experience!
5/5
GoogleVery helpful company very happy with Harry would recommend
Thank you for your review
5/5
GoogleHarry was brilliant very helpful would recommend to everyone
Thank you for your kind words - from the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleWe had a viewing today with Beth who was very accommodating and gave us a lot of information about the property she was very nice and helpful
5/5
GoogleBeth was incredible, she found me my perfect home! I’ll never use anyone else for all of my buying and selling needs!
5/5
GoogleBeth showed me around and was very helpful. A true asset to the company.
5/5
GoogleWe always love dealing with Beth - such a friendly attitude!
5/5
GoogleHighly recommend these agents! Learna and the team were brilliant.
Thank you for your wonderful review and recommendation! We're thrilled to hear that Learna provided such a positive experience. … More
5/5
GoogleLearna was great! Highly recommend!
Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great experience. … More
5/5
GoogleRating only, no written review.
Thank you for leaving this review. We are so pleased you had a great experience!
5/5
GoogleLovely and welcoming. Showed us around the house and answered all questions honestly. God bless her.
Thank you for leaving this amazing review about our viewing guide, Myah. We are so pleased you had a great experience!
5/5
GoogleWell presented, very friendly and knowledgeable
thank you so much for this lovely 5-star review about the team! - RMJ Chatham
5/5
GoogleThe staffs are very helpful and gives timely update. I am glad i came across the company
Hi Oluremi, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
