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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleFound the team at RMJ helpful and friendly throughout the move process. The service provided went beyond what I was expecting. Great work
Hi Graham, Thank you for your kind feedback 😊 We’re really pleased to hear that Liv was … More
5/5
GoogleGreat communication, easy to arrange viewing.
Thank you for leaving this great google review! - RMJ Chatham
5/5
GoogleFreddie was amazing.
Hi Edward, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleGood experience with Emma, nice lady she provided all the information and showed house around
Thank you for your lovely 5-star review, Param! ⭐️ We’re delighted to hear you had a good experience with Emma 😊 It’s great to know she provided all the information you needed and showed you around the property thoroughly. We truly … More
5/5
GoogleLearna was brilliant
Thank you for your 5-star review, Dylan! ⭐️ We’re delighted to hear Learna was brilliant and provided such a positive experience 😊 We’ll be sure to pass on your kind feedback. … More
5/5
GoogleLearna was great
Thank you for your 5-star review, Jon! ⭐️ We’re so pleased to hear Learna was great and made a positive impression 😊 We truly appreciate your support! Ryan and the RMJ Team 🙌 …
5/5
Googlelearna was great defenitley reccomend !!! ⭐️⭐️⭐️
Thank you for your fantastic 5-star review, Gracie! ⭐️⭐️⭐️ We’re delighted to hear Learna was great and made such a positive impression 😊 Thank you for your recommendation and support, it means a lot to us! … More
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Stephanie! ⭐️ We truly appreciate your support and are delighted you had a positive experience with the team 😊 … More
5/5
GoogleLearna was great
Thank you for your 5-star review, Joe! ⭐️ We’re so pleased to hear Learna was great and provided such a positive experience 😊 We truly appreciate your support and kind words! … More
5/5
GoogleLearna was great
Thank you for your 5-star review, Jake! ⭐️ We’re so pleased to hear Learna was great and made your experience a positive one 😊 We truly appreciate your support! … More
5/5
Googlelearna was brilliant
Thank you for your 5-star review, Matt! ⭐️ We’re delighted to hear Learna was brilliant and provided such a positive experience 😊 We really appreciate your support and kind feedback. … More
5/5
GoogleLearna was amazing she dealt with us so well.
Thank you for your 5-star review, Miles! ⭐️ We’re delighted to hear Learna was amazing and looked after you so well throughout your experience 😊 We’ll be sure to pass on your lovely feedback to her. … More
5/5
GoogleDan was amazing.. very professional, patience and confident in what does.
Thank you for your wonderful 5-star review, Jackie! ⭐️ We’re delighted to hear Dan was amazing and provided such a professional service 😊 His patience, confidence, and dedication are qualities we’re very proud of, and he’ll be thrilled to … More
5/5
GoogleCan't speak highly enough of the team at Reside, with particular thanks for the compassion, patience, professionalism and kindness of Lisa. You're a credit to the company and the industry. Super efficient, competent service at every touchpoint. Thank you!
Thank you for the lovely review Alice. We are delighted to have been able to help you find your new home. We wish you all the best and many happy times ahead. Lisa and all the Reside Team
5/5
GoogleQuick with responses. Very professional and friendly approach. Big thanks to all Reside team at Bath for your help with moving to our flat!
Thank you Marek. We are so pleased you are still renting through Reside. You have been a wonderful tenant of ours for the past 5 years and it was great to be able to help you find a new home. Stephanie, Lara and the Reside Team.
5/5
GoogleHave been really helpful throughout the entire letting process. All queries we had were answered very quickly, and our moving in process was very smooth thanks to the team at reside! Would highly recommend
Thank you for the review Carys. We really hope you and Reece enjoy the apartment. It's great that we were able to help you secure somewhere and wish you all the best. Lisa & the Reside Team
5/5
GoogleGood agency with lovely people, we were very stressed about admin but overall they were reassuring and everything from the viewing to the move went extremely smoothly. Would recommend!
Thank you for the review Pauline. We are deighted everything worked out and hope you are loving the apartment. It is such a great space. All the best, Lara, Emma and everyone at Reside
5/5
GoogleLet my property through this agent for 5+ years. In that time I had two fantastic sets of tenants. First class service from the Reside team. Can't fault them. And they were considerably better than my London agent who charge significantly more in fees. Highly recommend Reside to any landlord in Bath looking to rent their place out.
Thank you Charlie. It has been a pleasure working with you and we are delighted to hear you feel the same. Stephanie & Ben
5/5
GoogleI cannot recommend Reside highly enough. From the very beginning, the entire team made what can often be a stressful process feel incredibly straightforward and enjoyable. They were supportive, responsive, professional, and genuinely cared about helping me find the right home. Thanks to their guidance and endless support throughout the process, I have now secured my dream apartment, a place I can truly call home. Nothing ever felt like too much trouble, and every question or concern was met with kindness, reassurance, and efficiency. The level of communication and care I received was exceptional, and it was clear throughout that they genuinely wanted the best outcome for me. Moving can be overwhelming, but the Reside team made the whole experience seamless from start to finish. I am so grateful to the entire team and would wholeheartedly recommend them to anyone looking to rent in Bath. Thank you for helping me find a home that I absolutely love.
Grace, we are so pleased to hear how happy you are and thank you for all the positive feedback. You have been delightful to work with and we are thrilled you love your new home. All the best, Stephanie, Lisa and The Reside Team
5/5
GoogleI have just moved into my first solo rental as a graduate. The process was eased by Lara and Emma who assisted me along the way and responded promptly and in an understanding manner to any of my queries. Thank you!
Thank you for the lovely review Katie. Wishing you all the best in your new home. Emma, Lara and all at Reside
5/5
GoogleEllie was super lovely and helpful will all things to do with housing she helped me so much and explained everything well and moved things around for us and went above and beyond! Couldn’t be more happier with her help.
Thank you so much for the lovely review! We’re absolutely thrilled to hear that Ellie went above and beyond to help you with your housing journey. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleRyan Thresher sold my property in the first week! So impressed by the great service. Nina Nash has been so helpful in coordinating our sale and trying to keep the process running smoothly, thank you for your professionalism Nina. You are a star!
Thank you so much for your wonderful 5-star review, Debbie. We’re delighted to hear that Nina Nash has been so helpful in coordinating your sale and keeping everything running smoothly throughout the process. Your kind words about her … More
5/5
GoogleThe whole team were very helpful, Learna was especially understanding at a very difficult time for myself and my sisters
Thank you for your kind review, Julie. ⭐️ We’re so pleased to hear that you found the team helpful throughout the process. We know this was a difficult time for you and your sisters, and we're especially glad that Learna was able to provide … More
5/5
GoogleMikaela always helpful and to the point.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Michaela is always helpful and efficient in assisting you. We’ll be sure to pass on your lovely comments. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
