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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,203 reviews across 7 offices and 4 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,203 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

7,996

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,990 reviews on Google only. Show every review

5/5

Google

Sophia is great, she dealt with my request quickly, professionally and in a friendly manner. Looking forward to booking in more viewings with her.

Talía · 7 October 2026 · Robinson Michael & Jackson Sittingbourne

5/5

Google

Charlotte was very helpful and knowledgeable about the area and surrounding areas.

Vienna · 6 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 8 October 2026

Thank you for taking the time to leave such a kind review. It’s great to hear that Charlotte’s local knowledge and helpful approach made a difference to your experience. We really appreciate your feedback! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

Libby was amazing she answered all my questions and was very quick with the service thank you !!!

Ethan · 6 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 8 October 2026

Thank you for your fantastic feedback! We’re so pleased to hear that Libby was able to help with all your questions and made the process quick and straightforward. We really appreciate you sharing your experience with us. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

Brillaint throughout, especially grace helping a lot with my deposit return!

Andy · 5 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 10 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had such a positive experience and that Grace was able to help with the return of your deposit. We’ll be sure to pass your kind words on to her! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Really professional, friendly and helpful experience when purchasing a property from RMJ Maidstone.

Lynne · 5 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 8 October 2026

Thanks so much for the lovely review! We’re really happy to hear you enjoyed your experience with RMJ Maidstone and felt well looked after throughout the process. It was a pleasure to help! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

agent was friendly and efficient

Wally · 5 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 6 October 2026

Thank you so much for your lovely review, Wally! 😊🌟 We’re delighted to hear that Scott was friendly and efficient throughout your experience. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team

5/5

Google

Thank you Emma and scott for helping us.

Anu · 5 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 9 October 2026

Thank you so much for your lovely review, Anu! 😊🌟 We’re delighted to hear that Emma and Scott were able to help you and provide such a positive experience. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to them both! 🏡🙌 Best wishes, Ryan and The RMJ Team

5/5

Google

Sophia called me up to offer a meeting with their in house advisor and was very kind happy and helpful

Liam · 5 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

Thank you so much for your lovely review, Liam! 😊🌟 We’re delighted to hear that Sophia was so kind, friendly and helpful when speaking with you and arranging a meeting with our in-house adviser. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Sophia! 🏡🙌 Best wishes, Ryan and The RMJ Team

5/5

Google

Jody has been fantastic in helping us with our house buying process. She has been incredibly informative and responsive throughout, making us feel at ease as first time home buyers. Jody is a true asset to the company!

Elisa · 5 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 30 September 2026

Thank you for your lovely feedback! We’re so pleased to hear that Kelly made your viewing such a smooth and positive experience. It’s fantastic to hear that her welcoming nature and knowledge stood out, especially after you’ve experienced so many viewings over the past year. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

Had a call with Charlotte today, was extremely helpful and explained everything clearly. No issues whatsoever.

FraserColley · 5 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 8 October 2026

Thank you for your kind words. It’s great to hear that Charlotte provided such a helpful and clear service and that everything went smoothly. We really appreciate your feedback and will make sure Charlotte sees it. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

Great agent in kent I see in my life. How she was speaking and explained to the costumers is very hard to find a person like her. I will recommend Katie 👌 with 100% trust, thanks again Katie 🙏 😊

Ionut · 5 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

⭐️⭐️ Thank you so much for your amazing feedback! We’re really pleased to hear how impressed you were with Katie and that you found her so friendly, clear and helpful throughout. It’s fantastic to hear you would recommend her with 100% confidence! We’ll be sure to pass your lovely comments on to Katie, she’ll be thrilled to hear them! 😊 From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Had to put a maintenance request in for a broken toilet, the situation rapidly deteriorated over the day as we had water coming down from the ceiling into the kitchen that was below and was potentially quite dangerous. I called up RMJ and Harry helped us out massively, we were quite stressed at the time due to how bad the situation was unfolding and Harry put us as ease and got the situation fixed a few hours later without Harry’s timely response we could have been in a world of trouble.

Tom · 5 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Harry was able to step in so quickly and get everything sorted, especially with what sounds like a very stressful and worrying situation. It’s great to hear that he kept you at ease and acted quickly to get the issue resolved. We’ll be sure to pass your kind words on to Harry! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Kiran was very helpful and knowledgeable about the property and area.

Sophia · 5 October 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 5 October 2026

Hi Sophia, thank you so much for leaving this incredible review about Kiran! We are so pleased you had a great experience - RMJ Chatham

5/5

Google

I can only say that we were very satisfied with the service from Robinson, Rainham & Gillingham Estate. We had a very complicated and long-lasting case, but our contact Lee Franklin was extremely patient, understanding and competent and …

Marcela · 4 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 30 September 2026

Thank you so much for your wonderful review, Marcela! 😊🌟 We’re delighted to hear that, despite the complexity and length of the process, you were so satisfied with the service you received from our Rainham & Gillingham team. … More

5/5

Google

Jess was lovely and very helpful during my viewing and I ended up putting an offer in.

Charlie · 4 October 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 October 2026

Hi Charlie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

5/5

Google

My experience with Katie and Ruby was lovely they are both very genuine people and made me feel very comfortable and answered all of my questions as a very anxious first time renter.

Sonic · 4 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Katie and Ruby made you feel comfortable and supported, especially as a first-time renter. We know renting for the first time can feel a little daunting, so it’s great to hear they took the time to answer all your questions and put you at ease. We’ll be sure to pass your kind words on to them both! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Review with Emma. Great host!

Rachel · 4 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

Thank you so much for your lovely review, Rachel! 😊🌟 We’re delighted to hear that you had such a great experience with Emma and found her to be a fantastic host. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Emma! 🏡🙌 Best wishes, Ryan and The RMJ Team

5/5

Google

Scott and Emma absolutely unbelievable service couldn’t be happier with them

Rico · 4 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

Thank you so much for your fantastic review, Rico! 😊🌟 We’re absolutely delighted to hear that Scott and Emma provided such unbelievable service and that you couldn’t be happier with your experience. We really appreciate your kind words and will be sure to pass your feedback on to them both. It’s always lovely to hear when our team has made such a positive impression! 🏡💙 Best wishes, Ryan and The RMJ Team

5/5

Google

It was great viewing with Sophia.

Sadeque · 4 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 October 2026

Thank you so much, Sadeque! It was a pleasure having you view with Sophia, and we’re really pleased to hear you had such a positive experience. We really appreciate you taking the time to leave us a review! 😊 All the best, Ryan & The RMJ Team

5/5

Google

Jess was very nice and helpfull, her presentation answer all our questions and she was very pleasant and polite.

Silvia · 4 October 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 October 2026

Hi Silvia, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

5/5

Google

Great customer service, excellent property and very helpful agents for a smooth move.

Callum · 4 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 5 October 2026

Thank you so much for the kind words! We are thrilled to hear that our team made your move smooth and hassle-free. Welcome to your new home! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

The girls in the office have been great, Jody especially! Friendly and approachable, keeps me updated well and always gets back to me in a timely manner with any questions I’ve had

Lauren · 4 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 7 May 2026

Thank you so much for your kind feedback! We're really glad to hear that Tilly, Ellie, Jody and Anna were able to support you so well. Kind regards, Robinson Michael & Jackson

5/5

Google

Charlotte had good knowledge of the property I went to view and was punctual. She answered my queries well and followed up through the process.

Deji · 4 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 5 October 2026

Thank you for taking the time to leave such a positive review. It’s great to know that Charlotte was able to answer your questions, keep you informed, and provide helpful support throughout. We’ll be sure to share your lovely feedback with her! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2026, 2023, 2022, 2021, 2020, 2019, 2018.

EA Masters by year, 2023 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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