Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI’ve had a very good experience with Dallas and the team at Robinson Michael & Jackson. It’s been quick, I’ve been kept up to date and the sale went through very quickly. Very pleased and would recommend them.
Thank you Gillian - we hope you are enjall the teaoying your new life in Wales! from all the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleLucy was very helpful with liaising between myself and my tenant. She was pleasant to deal with and made the process easier for me. Thank you Lucy
⭐️⭐️ Thank you for your kind words! We're so pleased to hear that Antoaneta was helpful and made the process easier for you. She’ll be delighted with your feedback! … More
5/5
GoogleThank you to all the team, wonderful experience selling my house. Jade, Kitia, Freya, Rhys, Freddie, Jess and Charlie. Everyone was great, highly recommend!
Hi Amy, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleJess was amazing.
5/5
GoogleJess was amazing, and knew all the information to the property. Thank you for a pleasant experience.
Hi Lauryn, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleTia and Sam at RMJ Chatham are both exceptional. They have been an absolute pleasure to deal with over the last few weeks from my …
Hi Emma, thank you so much for sharing this incredible review about Tia & Sam. We are so pleased you had a great experience when looking to market your home - we wish you nothing but the best going forward!🏡🎉 - RMJ Chatham …
5/5
GoogleI had a viewing with Emma. Very knowledgeable and friendly. The process was effortless and all of my enquiries were answered
Thank you for your fantastic review, Gary! 😊 We're delighted to hear that Emma provided such a positive viewing experience. … More
5/5
GoogleRating only, no written review.
Dear Ray, Thank you for your lovely feedback. It means a lot to our team, and we're … More
5/5
GoogleEmma was amazing today during our viewing! She is so kind and very informative!
Thank you for your lovely review, Abbie! 😊 We're delighted to hear that Emma made such a positive impression during your … More
5/5
GoogleRating only, no written review.
Dear Michael, Thank you for taking the time to leave us a review. We're so pleased you had a … More
5/5
Google⭐⭐⭐⭐⭐ Great service from Ellie at RMJ! She’s professional, approachable and makes everything run smoothly. Highly recommend.
Thank you for your wonderful review! We're delighted to hear that Ellie provided such a professional and approachable service and helped everything run smoothly. Your recommendation means a lot to us, and we'll be sure to pass your kind words on to Ellie. We look forward to assisting you again in the future! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleJake has been very helpful in trying to find the best property for me and has been able to answer all the questions I have ask.
Dear Sam, Thank you for your kind review. We really appreciate your support and are … More
5/5
GoogleGreat service from the staff they helped me with my property swiftly and were very professional, especially Ellie and Jody. Lettings team also helped me rent my property very quickly. Thanks to all in the Maidstone Branch i will be back at some point....
Thank you for your wonderful review. We are delighted to hear that you received such great service from our team and that we were able to assist with your property swiftly and professionally. … More
5/5
GoogleRating only, no written review.
Hi Oz, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleI have dealt with this company a few times while house hunting, and they have always been extremely helpful and friendly. Ellie has always been very supportive and attentive. I would definitely recommend them if you are looking to buy or sell a property.
Thank you for your kind review and recommendation.We are delighted to hear that you have had positive experiences with our team during your property search. … More
5/5
GoogleHannah was wonderful. amazing customer service. thank you!
Dear Jess, Thank you for your lovely feedback. It means a lot to our team, and we're … More
5/5
GoogleAmy was extremely helpful with our house and extremely friendly when picking up our keys.Would highly recommend RMJ gravesend.
Dear Claire, Thank you for your kind review. We really appreciate your support and are … More
5/5
GoogleGreat service from Learna keep up the good work :)
Thank you for your lovely review, Sophia! 😊 We're delighted to hear you received great service from Learna. Your kind words … More
5/5
GoogleTammy has been a fantastic estate agent throughout the process so far. Her communication has been excellent, keeping us informed at every stage and regularly sending over suitable property options that matched our requirements.
Dear Shannon, Thank you for your kind words. We're delighted to hear you had a great … More
5/5
GoogleJake was very polite and punctual for our viewing appointment. Happy with the customer service so far
Hi Hannah, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Ife! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe’re very early on in our buying process but honestly can’t fault the service enough. The staff have been brilliant and we’re really grateful for their help.
5/5
GoogleTia was amazing from start to finish. She helped us find the right property, was always available to answer questions, and worked hard to get our offer accepted. Her professionalism and support made the whole process much easier. Highly recommended! ⭐⭐⭐⭐⭐
Hi, thank you very much for taking the time to leave this great review about Tia. We are so pleased you have had a brilliant experience with us! - RMJ Chatham
5/5
GoogleFast responses and good customer service. Gave me all the information I needed and answered my questions.
Thank you so much for the great review! We’re thrilled to hear that we could answer all your questions and provide the service you needed. Kind regards, Robinson Michael & Jackson Maidstone
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
