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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleHad dealings with Sophia from the Sittingbourne branch - really professional and polite and kept me informed with the viewings on my property.
Thank you so much for taking the time to share your review! We are delighted to hear about your positive experience with Sophia at our Sittingbourne branch, and it is wonderful to know that her professionalism, polite manner, and clear … More
5/5
GoogleTammy and Andy have been very helpful and lovely. Always a good experience with RMJ, top estate agent!
Dear Emily, Thank you for your kind review. We really appreciate your support and are … More
4/5
GoogleJake was knowledgeable and on time . Would recommend for viewings
Dear Jakub, Thank you for your fantastic review. We really appreciate your support and hope … More
5/5
GoogleLacey was very helpful from the start to the end. I highly recommend her.
Thank you so much for taking the time to share your review! We are delighted to hear about your experience with Lacey, and it is wonderful to know that her support and guidance made such a positive difference from start to finish. We truly … More
5/5
GoogleSophia and lacey were extremely helpful and answered all the questions I had regarding the property I was interested in. Both polite well mannered and a pleasure to deal with .highly recommend both the girls to friends
Thank you so much for leaving us such a fantastic review! We are delighted to hear that Sophia and Lacey were so polite, helpful, and attentive to all your questions about the property, and we truly appreciate your kind recommendation to … More
5/5
GoogleSophia was very knowledgeable with all the information at the viewing.
Thank you so much for taking the time to leave us a review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her property knowledge and preparation made your viewing so informative and helpful. … More
5/5
GoogleMet Sophia at my viewing she was lovely and knowledgeable of the property. Great service
Thank you so much for taking the time to share your review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her friendly approach and property knowledge provided you with such great service … More
5/5
GoogleI dealt with Ben in the Rainham branch who could not have been more helpful. Thank you.
Thank you for your lovely review, Barbra! 😊 We're so pleased to hear that Ben at our Rainham branch was able to help and … More
5/5
GoogleI would highly recommend Robinson Michael & Jackson for anyone looking to sell their home. From the initial appointment in January through to completion at the end of May, the service was excellent. A special thank you to Tia, who guided me through the sign-up process and made everything clear and straightforward from the start. Angela was outstanding throughout the sales process. She kept me regularly updated, was always professional, approachable, and proactive, and worked hard to keep the sale progressing smoothly. Her communication and support gave me confidence during what can often be a stressful process. The property was marketed well, viewings were managed efficiently, and the team helped ensure a successful completion within a reasonable timeframe. Thank you to Angela, Tia, and the whole Robinson Michael & Jackson team for their hard work and dedication. I would not hesitate to recommend them to family and friends.
Hello, thank you so much for leaving this incredible 5-star review to share your experience with others! We are so pleased you have had a great experience with us - it has been a pleasure working with you! 🎉🏡 …
5/5
GoogleHave recently had dealings with this branch and staff member Ben, he was professional throughout the process. Would use again.
Thank you for your review, Katie! 😊 We're delighted to hear that your recent experience with our branch was a … More
5/5
GoogleThis young man is an extremely helpful young man goes over and above to be helpful. A pleasure dealing with him. Would certainly be happy to do business with Ben again
Thank you for your fantastic review, Rick! 😊 We're delighted to hear that Ben went above and beyond to help and made the … More
5/5
GoogleBen was fantastic to deal with, highly recommend
Thank you for your lovely review, Tara! 😊 We're thrilled to hear that Ben was fantastic to deal with and that you'd highly … More
5/5
GoogleI spoke to Ben on the phone, he was really helpful and couldn’t recommend this service more!
Thank you for your wonderful review, Jamie! 😊 We're delighted to hear that Ben was so helpful during your phone call and that … More
5/5
GoogleWas very happy with my call with a young man called Ben Graves Was brilliant over the phone answered all my questions with confidence, felt like I was in safe hand couldn’t have asked for a better person to handle all my queries.
Thank you for your fantastic review, Zane! 😊 We're delighted to hear that you were so happy with your call with Ben Graves. … More
5/5
GoogleBen was really helpful and professional.
Thank you for your review, Michael! 😊 We're delighted to hear that Ben was helpful and professional throughout your … More
5/5
GoogleManaged to get the offered price on our dream home thanks to Lacey’s hard work, she was personable and professional throughout and we re very happy, thanks!
Congratulations on securing your dream home! Thank you so much for taking the time to share your wonderful review. We are delighted to hear that Lacey’s hard work, professionalism, and warm approach helped get your offer accepted, and we … More
4/5
GoogleJess was really amazing and helpful. We did 2 viewings with her and she ensured they all went really well.
Hi Maheshwaree, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleJo, very friendly and had a great experience, couldn’t of been more helpful
Thank you for your kind words, Ben! 😊 We're so pleased to hear that you had a great experience with us. Jo will be … More
5/5
GoogleMy partner and I worked with Harry and Kendall. They were incredibly helpful and usually had all answers on hand. We are now in our loved property and are very thankful for all their help :)
Thank you Holly - we hope you are enjoying your new home
5/5
GoogleSpoke to the lovely Josie today. She was super friendly, approachable and empathetic to my current situation. The process was made easy and nothing was too much trouble. Quick turn around times and easy to understand what is needed for the …
Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear about your experience with Josie at our Sittingbourne branch, and it is lovely to know that her friendly, empathetic approach made … More
5/5
GoogleCongratulations to Ellie Willmott for a job well done! Her persistence and perseverance in securing this deal are what eventually clinched it, despite the initial back-and-forth. She's managed to accomplish in one month what an entire team …
Thank you so much for this incredible review! We are absolutely thrilled to hear how Ellie’s persistence, professionalism, and diligence turned things around so quickly for you and got this deal across the line in just one month. Good luck … More
5/5
GoogleI would highly recommend Robinson Michael & Jackson for anyone looking to sell their home. …
Hello, thank you so much for leaving this incredible 5-star review to share your experience with others! We are so pleased you have had a great experience with us - it has been a pleasure working with you! 🎉🏡 …
5/5
GoogleGreat experience. From first meeting with Andy, communication and professional they delivered everything they promised. Very pleased.
Dear Elvis, Thank you for your kind review. We really appreciate your support and are … More
5/5
GoogleSo we put our house up with robins RMJ and within a week it’s sold. Well done Jess
Thank you so much for your lovely review, Denise! 😊 We're delighted to hear that your home sold within just a week of going on the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
