Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI’d like to give a special thank you Michaela at Robinson Michael and Jackson she’s been super helpful and appreciate her reaching out to me to help arrange an issue I’ve reported.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful and supportive in arranging the issue you reported. We really appreciate your lovely comments and will be sure to pass on your thanks to … More
5/5
GoogleThank you very much to Sophia for your help as a first time buyer! She has been very attentive and easy to contact. Highly recommend.
Thank you so much for taking the time to leave us a review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her attentive approach and clear communication helped support you through your first … More
5/5
GoogleKatie was very helpful and professional throughout the viewing process
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was helpful and professional throughout your viewing experience. We’ll be sure to pass on your lovely comments. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleGreat support from Michaela and the team at RMJ for property management!
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Michaela and the team have provided great support with your property management. Your appreciation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie showed me around a property for me to view and she was nothing short of amazing. She answered my questions, was knowledgeable and really put me at ease in a situation that has been really stressful for me. Thank you Katie :)
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie made your viewing experience so positive, providing reassurance, answering your questions, and sharing her knowledge throughout. It’s wonderful to know she … More
5/5
Googleben was very helpfull and very knowledgeable thanks again
Thank you for your kind review, Sam! 😊 We're delighted to hear that Ben was so helpful and knowledgeable. 🌟 It's always … More
5/5
GoogleWould just like to give this lovely branch in strood 5* for how wonderful helpful and friendly in helping me today and would certainly recommend for selling a property.
Hi Julie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleDealing with Lucy at Robinson Michael & Jackson has been a breeze, she's very professional and very responsive, exactly what you need, Thanks Lucy.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Lucy has been professional, responsive, and made your experience such a smooth one. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Ife! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe would highly recommend Robinson Michael & Jackson and Harry, Kendell for their outstanding support during our home purchase. Their dedication, knowledge, and excellent communication made the entire process a breeze. They provided …
Thank You Izabela - we hope you are enjoying your new home from all the team at Robinson,Michael & Jackson
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Ife! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleMe and will husband Viewed a property with Robinson and jackson last week and have agreed to let. Jessie was very polite and helpful when showing us around the property, and when it came to referencing she kept me updated and helped me in every way she could thank you 🙏 …
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie provided such a polite and helpful service during your viewing and supported you throughout the referencing process. It’s great to know she kept you … More
5/5
GoogleBen was really helpful and gave great customer service
Thank you for your kind review, Josh! 😊 We're delighted to hear that Ben was so helpful and provided great customer … More
5/5
GoogleProfessional yet personable and friendly service provided. Ruby was very accommodating and accepted a short notice request for a viewing on the same day. Thank you once again
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear you received a professional, friendly, and accommodating service, and that Ruby was able to arrange a same-day viewing for you at short notice. We really appreciate your … More
5/5
GoogleTilly was friendly and arranged my viewing very quickly
Thank you for your lovely review! We're so pleased to hear that Tilly was friendly and able to arrange your viewing quickly. We'll be sure to pass on your kind feedback to her. We appreciate your support and look forward to helping you again. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleEllie is helpful and professional, assisting in my first house hunt
Thank you for your kind words! We're delighted to hear that you found our team helpful and professional. We appreciate your feedback and look forward to assisting you again in the future. … More
5/5
Googlegreat company, very helpful and polite would recommend to everyone
Thank you for your 5* review
5/5
GoogleI met Ben at a property on Saturday was nice guy and really easy visit, he managed to get me a weekend viewing as I couldn’t the weekdays👍🏻 …
Thank you for your great review, Louis! 😊 We're delighted to hear that Ben was able to arrange a weekend viewing to fit … More
5/5
GoogleKiran was super professional, always efficient and a delight to do business with throughout the (very speedy) process of selling my late mother's home. Her thorough preparation before first viewing the house set the scene for all that …
Hi Carolyn, thank you for this brilliant review about our senior sales negotiator, Kiran! We are so pleased you have had a memorable experience😊 - RMJ Chatham …
5/5
GoogleRegarding our experience with Robinson Michael & Jackson; at this point (just about to go live) we’re suitably impressed with their service. When planning who to commission for the sale of our property we considered several agents. R,M & J …
Hi Svetlana, thank you so much for this amazing review about your experience so far! We are looking forward to assisting you in this important chapter in your life🏡🎉 - RMJ Chatham …
5/5
GoogleTia has been absolutely amazing throughout the process of putting our house on the market. From the very beginning, she was professional, knowledgeable, and incredibly supportive, helping us achieve the best offer possible. …
Hi Jessica, thank you for leaving this brilliant review about Tia in regard to listing your property with us! We are so pleased you are having a memorable experience with us🎉 -RMJ Chatham …
5/5
GoogleWe have had a fantastic experience with Kiran. From booking our viewing to having our offer accepted in less than 24 hours, everything has been handled quickly and professionally. …
Hi Lara, thank you for leaving this brilliant review about the team, with special mention of Kiran! We are so pleased you had a great experience - RMJ Chatham
1/5
GoogleI had a very disappointing experience with the Chatham branch of Robinson Michael Jackson. …
Hi Kieran, We have no record of you on our system and have not previously been contacted by … More
5/5
GoogleI am happy with the viewing with Ella and move in process managed by Amy, noting the truly excellent level of service, communication and professionalism.
Thank you for your kind review, i know Ella and Amy will appreciate the great feedback! RMJ Lettings Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
