5/5
GoogleRating only, no written review.
Agent replied · 1 July 2026
Thank you for taking time to leave us a 5 star google review. Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleI'm delighted to share my positive experience with Kiran and Angela at Robinson Michael. She was incredibly kind, helpful, and kept me consistently updated throughout the process. I had a wonderful experience and highly recommend their services!
Agent replied · 1 July 2026
Hi Abdulsamet, thank you so much for this brilliant review about our senior sales negotiator, Kiran and our sales progressor, Angela. We are so pleased you had a pleasant service from start to finish! Wishing you all the best🎉🏡 - RMJ Chatham …
5/5
GoogleHI RMJ Id like to say a big thankyou to you and your team Particularly Jody who has been amazing - professional - patient particularly …
Agent replied · 6 June 2026
Thank you so much for your Review! Congratulations on exchanging. We are absolutely thrilled to hear how much Jody’s patience, professionalism, and weekly updates meant to you during the process.Wishing you both all the very best with your … More
5/5
GoogleJody has been absolutely fantastic throughout the entire process. She has been incredibly helpful, knowledgeable, and proactive every step of the way. Nothing has ever been too much trouble, and she has consistently kept us better informed …
Agent replied · 30 May 2026
Thank you for the fantastic review! We’re so glad to hear you’re enjoying working with Ellie and the rest of the team here. We look forward to continuing this positive experience with you, thanks again for the 5 stars!
5/5
GoogleNice experience,good customer service
Agent replied · 30 August 2026
Thank you for taking the time to leave us a review! We are delighted to hear that you had a nice experience with us and enjoyed our customer service. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you and them with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleVery friendly and professional service. Excellent communication throughout the whole process of selling. I would highly recommend.
Agent replied · 30 June 2026
Thank you for your kind words and recommendation! 😊 We're delighted to hear that you found our service friendly and professional and that our communication helped make the selling process smooth and straightforward. 🏡✨ It was a pleasure … More
5/5
GoogleRating only, no written review.
Agent replied · 2 July 2026
⭐️⭐️ Thank you for the 5 stars, Greg! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRyan and Jess provided an excellent valuation of my property and took fantastic photos that really showed it at its best. They have kept in regular contact throughout and are always quick to respond to any questions. Professional, friendly, and reliable service from start to finish. Thank you very much, highly recommend!
Agent replied · 18 June 2026
Thank you for your fantastic review, Matthew! 😊 We're delighted to hear that you were pleased with the valuation and … More
5/5
GoogleThey are very helpful and very supportive to find out my property. I have no hassle after I confirmed the property.
Agent replied · 30 June 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that the team were helpful and supportive throughout your property search, and that everything was smooth and hassle-free once you confirmed your property. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleOutstanding professional service from Robinson Michael & Jackson in Rainham in the sale of my father’s house. Despite much interest, and offers, which fell through, their perseverance in …
Agent replied · 26 June 2026
Thank you for your wonderful review, Jeff! 😊 We're delighted to hear that you received outstanding service from the team at … More
5/5
GoogleHi we was very happy with your service from day one could not fault you at all
Agent replied · 30 June 2026
Hi Ricky, thank you for this brilliant google review! We are very happy to be working with you. - RMJ Chatham
5/5
GoogleExcellent experience from Sophia. Very professional and approachable, really understood what we’re looking for in our next move.
Agent replied · 16 September 2026
Thank you for your fantastic review! We are delighted to hear that you had an excellent experience with Sophia and that her professionalism, approachable nature, and understanding of your needs made such a positive impression for your next … More
5/5
GoogleMia was very friendly and helpful. Would recommend.
Agent replied · 6 July 2026
Dear Greg, Thank you for taking the time to leave us a review. We're so pleased you had a … More
5/5
GoogleRating only, no written review.
Agent replied · 29 June 2026
Thank you for your 5-star review, Todd! ⭐😊 We're really pleased to hear you had a positive experience with us. 🌟 Your … More
5/5
GoogleEmma was very helpful and explained everything in detail about the house very welcome. Adeel
Agent replied · 29 June 2026
Thank you for your kind review😊 We're delighted to hear that Emma was so helpful and took the time to explain … More
5/5
GoogleLooking a buy to let properties in the Sittingbourne area spoke to Lacey and TJ who were extremely helpful and waiting to see if the offer has been accepted, fingers crossed
Agent replied · 16 September 2026
Thank you for your review! We are delighted to hear that Lacey and TJ were so helpful with your buy-to-let search in Sittingbourne, and we have our fingers crossed that your offer is accepted. … More
4/5
GoogleGood experience and nice reception
Agent replied · 29 June 2026
Thank you for your review, Gloria! 😊 We're delighted to hear that you had a good experience and received a warm … More
5/5
GoogleWas looking for a house in the Sittingbourne area, Robinson Michael & Jackson was so helpful.I definitely recommend them!
Agent replied · 16 September 2026
Thank you for your wonderful review! We are delighted to hear that our team was so helpful during your house search in Sittingbourne, and we truly appreciate your recommendation. … More
5/5
GoogleI had a great experience viewing a property with Ben. Although he's new to the company, you certainly wouldn't have known it. He was friendly, professional, and made us feel welcome from the moment we arrived. He took the time to answer all …
Agent replied · 27 June 2026
Thank you for your fantastic review, Jordan! 😊 We're delighted to hear that you had such a positive experience viewing a … More
5/5
GoogleFriendly and informative
Agent replied · 29 June 2026
Thank you for your review, Victoria! 😊 We're delighted to hear that you found our service friendly and informative. 🌟 … More
5/5
GoogleI recently had a show round a lovely presented house. Emma who showed us round had all the answers we had questions for. We highly recommend Robinson Michael and Emma for helping us.
Agent replied · 29 June 2026
Thank you for your lovely review, Courtney! 😊 We're delighted to hear that you had such a positive experience viewing the … More
5/5
GoogleMia was amazing when we were selling our home. She found a buyer so quickly and was so helpful with regular updates. I wouldn’t go anywhere else but RMJ Gravesend to sell or buy a property!
Agent replied · 6 July 2026
Dear Georgia, Thank you for your lovely feedback. It means a lot to our team, and we're … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 6 August 2026
Hi Alfie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
