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★★★★★
8,183 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,183 reviews on four platforms, rated 4.9 out of 5 overall.
7,976
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 7,970 reviews on Google only. Show every review
5/5
GoogleRobinson Michael and Jackson were brilliant in helping us sell our house recently, we have used them several times and they always offer an excellent service. We always felt like we were being kept informed of how things were going and there was always someone at the end of the phone if we had any queries- wouldn’t hesitate to recommend them!
5/5
GoogleFantastic Team - After a lengthy process of selling my home with RMJ I never lost faith in the team. Mainly dealing with Andy & Jo, their expert advice and calming nature certainly made the process of selling my house easier than one first thought. Job well done indeed!
5/5
GoogleRobinson Michael & Jackson have been incredible. We have had a very difficult journey to buying our house, none of the problems was caused by the estate agents, but the solicitors where constantly delaying the process. Robinson Michael & Jackson have been very professional, always answering my questions about the house buying process and explaining what my solicitor was emailing me about. As we were getting closer towards exchange Jo and Nicola would answer my phone calls daily about progress. On every occasion when my solicitor phoned me to give me an update on the progress of the purchase I was already aware as Jo or Nicola would have phoned or emailed me the previous day to let me know what was happening. I would definitely recommend Robinson Michael & Jackson Gravesend.
5/5
GoogleFantastic estate agents! After wasting six months with another agent, RMJ sold our house within a few days!! Brilliant and professional after sales team, Nicola and Jo, who were with us every step of the way. Always offered good advice and guidance when the going got tough. Thanks again to the whole team, we couldn't have done it without you 😁
5/5
GoogleRecently purchased through this agent, excellent experience! Dallas and the team where amazing!! Highly recommended to everyone!!
5/5
GoogleVery professional and helpful team. Would highly recommend to anyone!
5/5
GoogleGreat service from start to finish. Frequent communication and kept up to date as necessary.
5/5
GoogleVery happy with the team. They was all very efficient, helpful and friendly.
5/5
GoogleFantastic service by everyone at the Sittingbourne branch. Could not be happier with the speed and quality of service.
5/5
GoogleAmazing company and always got answers to our many questions. Well done Sittingbourne for a great job. Xx
5/5
GoogleRecently sold our house through the sittingbourne branch. Excellent service from start to finish, all staff are friendly and can’t do enough for you, they achieved the asking price we wanted would definitely recommend.
5/5
GoogleAfter a very long lease extension process and time wasted with another agent. RMJ sittingbourne branch provided me with an excellent service. Thanks to Sam and Hannah especially.
5/5
GoogleAfter wasting time with another local estate agent, Dallas at Robinson Michael & Jackson was a breath of fresh air. No bull, just the facts. Not just that but they sold my property in good time and the whole team were polite, helpful and …
1/5
GoogleDallas at RMJ is the area partner. His attitude towards buyers is absolutely atrocious. We unfortunately lost our buyer of our house, so informed him that we were contacting previous viewers to replace our old buyer. We found a new buyer …
5/5
GoogleExcellent service from start to finish. All the staff I dealt with were very efficient and helpful. Dallas explained everything clearly at the beginning of the sale,and then Julie called me on a regular basis to keep me updated. I really would recommend this office to anyone. Many thanks to everyone involved. Steve Parker.
5/5
GoogleWe have used RMJ twice and both times the service has been exemplary. Sam and Julie managed to push our most recent sale through in a little over 8 weeks so that we could relax and enjoy our wedding planning. We were kept well updated and they go the extra mile in terms of making the process as easy and seamless as possible.
5/5
GoogleI could not fault the service in any way. All the staff treated us with respect and kept us informed. Dallas, the branch manager went through the details of the contract in words we could understand. Hannah was involved from the beginning, …
5/5
GoogleFrom our first contact with a Robinson Michael and Jackson the service we have received has been amazing. Sam was the original agent that we met who was very professional and kept us well informed of both our sale and purchase. …
5/5
GoogleI would recommend the Walderslade Team. The staff were great from start to finish, during the sale of, our late Mum’s house. Not pushy when we were deciding which estate Agent to use.
5/5
GoogleRating only, no written review.
1/5
GoogleIf I could give zero I would! Mark the manager is an absolute disgrace putting in an offer we didn't make & then ignoring all calls for a week. Avoid like the plague!
5/5
GoogleRating only, no written review.
4/5
GooglePrompt response. Very understanding and efficient staff. God bless.
1/5
GoogleAbsolutely waste of time ! They do not call back , they cancel viewings in last minutes ....
Thank you for taking the time to leave a review. Unfortunately we do not have a record of you on our system but we would be happy to discuss your concerns if you contact the Branch Manager directly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards.
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