Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleI cannot recommend Robertson Michael & Jackson highly enough. Selling a home in a challenging market can be incredibly stressful, but Kiran and Angela were absolutely brilliant throughout the entire process. …
Hi Sheryl, thank you so much for leaving this brilliant review about the team - with special mention of Kiran and Angela. We are so pleased you have had a great experience.
5/5
GoogleWe had a excellent experience purchasing our home through Robinson Michael and Jackson. A special thank you to Angela, who was incredibly helpful, professional and supportive throughout the process. …
Hi Kemin, thank you for leaving this amazing review about Angela, our sales progressor. We are so pleased to hear you had a great experience with RMJ, and we wish you all the best with your new home🏡 …
5/5
GoogleJess was very kind
Hi Dal, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleWhen i reported a fault with a property, Grace responded to my request and updated regularly and resolved my problems so far so good
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie made you feel comfortable and welcome during your viewing. It’s great to know she was punctual, informative, approachable, and gave you the space to explore … More
5/5
GoogleAlways polite and easy to talk too Excellent customer service
Thank you so much for your brilliant review! We are delighted to hear that you experienced excellent customer service and found our estate agency team always polite and easy to talk to throughout your property journey. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleSophia was very helpful, professional and friendly. She was able to answer all my questions above and beyond. Thank you for a fabulous productive service :) I look forward to speaking with you again very soon.
Thank you so much for your wonderful review, Anita! 😊 We’re delighted to hear that Sophia provided such a helpful, professional and friendly service, and that she was able to answer all of your questions and go above and beyond. ✨🏡 … More
5/5
GoogleI have been working with the Walderslade branch of Robinson Michael & Jackson during the purchase of my property, and the experience has been excellent throughout. My initial contact was with Dallas Haley, who was incredibly helpful and took the time to thoroughly understand my requirements and needs. His professionalism and attention to detail made the process much easier from the outset. I then worked closely with Harry Thomas, who has been the most impressive estate agency professional I have encountered during my time in the UK property market. Harry was knowledgeable, responsive, and highly professional throughout the process, consistently providing outstanding support and guidance. What particularly stood out was how quickly he arranged discussions regarding mortgage options and property viewings, ensuring that everything moved forward efficiently and without unnecessary delays. His proactive approach and excellent communication made the entire experience smooth and stress-free. Both Dallas and Harry have been a pleasure to work with, and I would highly recommend the Robinson Michael & Jackson Walderslade team to anyone looking to buy or sell a property.
Thank you for your kind words - Dallas & the team
5/5
GoogleWe used Robinson Michael & Jackson Walderslade for our house purchase and the service has been exceptional. From the first viewing of our property Kendell was warm, welcoming and professional. The rest of our sale was managed by Dallas who maintained communication regularly. Dallas was professional, positive and worked tirelessly to exchange. We always felt in good hands, we had a previously disappointing experience where our chain had broken and Dallas was understanding of this offering regular reassurance and updates. Thank you to all the team for all the hard work and helping us get our dream home.
Thanks Amy - really pleased you were happy with our efforts - Dallas & the team at RMJ waldersalde
5/5
GoogleSelling our first home was a huge milestone for us, and it wasn’t an easy decision because it holds so many special memories. At the same time, we were buying our next family home, so having the right estate agent was incredibly important. From start to finish, the team at Robinson Michael & Jackson have been absolutely fantastic. They made us feel like our home was in safe hands and looked after both us and the sale with genuine care and professionalism. The whole process has been seamless and far less stressful than we expected. Communication has been excellent throughout. They have always been reliable, kept us updated every step of the way, and were always available to answer any questions. A special thank you to Dallas and Harry, who have both been outstanding. Their knowledge, support, and friendly approach made a real difference, and we’d also like to thank the rest of the team for everything they’ve done. We’ve just exchanged contracts, and we couldn’t be happier with the service we’ve received. We would wholeheartedly recommend Robinson Michael & Jackson to anyone looking to buy or sell a home. Thank you for helping us close one very special chapter and begin an exciting new one!
Thank you for your kind words Victoria-you and Alex were a pleasure to work with from Dallas & the team
5/5
GoogleHarry was fantastic from start to finish. Professional, approachable and made the whole process so much easier. He has a great sense of humour, always had a smile on his face, and to top it off, not a single hair was out of place! Thanks for all your help, I’d happily recommend Harry to anyone looking to buy or sell a home.
Thank you for your review Caroline - from all the team at Robinson.Michael & Jackson
5/5
GoogleRating only, no written review.
5/5
GoogleOnly in the first few steps so far but just needed to commend good service where it’s due. Ben Graves has been great so far. Very thorough and actually followed through with that he said he was going to do. Good job so far!
Thank you so much for your fantastic review, Steffan! 😊 We’re delighted to hear that your experience has been so positive right from the very beginning. 🏡✨ … More
5/5
GoogleA very straight forward service received by RM&J. Both Sam and Angela were fantastic. Excellent service and thank you
Thank you for sharing your great experience with others! With special mention of Sam and Angela. We are so pleased you're happy. - RMJ Chatham
5/5
GoogleThe lettings team were so accommodating but specifically Erin came across incredibly warm and was really nice. Very professional and informative in her viewing. Thank you again Erin for making this process easier
5/5
GoogleGreat communication and friendly staff
Thank you for your 5-star review! We're so pleased you had a positive experience with our team. We look forward to helping you again in the future. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleRMJ were excellent. They found a buyer for my property within 2 weeks at full market value! Everyone was polite, helpful and informative. I would definitely use them again.
Thank you so much for your wonderful review, Jackie! 😊 We’re absolutely delighted to hear that we were able to find a buyer for your property so quickly and at full market value. 🏡✨ … More
5/5
GoogleThank you Emma for fitting us in to your busy schedule on Saturday for a viewing. So friendly and helpful thank you for your time.
Thank you so much for your lovely review, Laura! 😊 We’re delighted to hear that Emma was able to fit you into her busy schedule and provide such a friendly and helpful viewing experience. 🏡✨ … More
5/5
GoogleWe were shown around the property by Kelly who was very knowledgable and informative about the property. A very professional viewing.
Thank you for your kind review! We're delighted to hear Kelly provided such a professional and informative viewing. We'll be sure to pass on your lovely feedback to her. … More
5/5
GoogleEmma was so helpful doing a viewing with us round a house. I had a very positive experience. Thank you Emma x
Thank you so much for your lovely review, Becky! 😊 We’re delighted to hear that Emma made your viewing such a positive experience. 🏡✨ It’s wonderful to know she was so helpful throughout, and we’ll be sure to pass your kind words on to her. Thank you again for taking the time to leave such lovely feedback! Best wishes, Ryan and The RMJ Team
5/5
GoogleVery efficient at replying and arranging a viewing a.s.a.p .Helpful agent Jake was friendly and knowledgable .
5/5
GoogleGreat service from Jesse
Hi David, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleOn time, very polite and allowed you to view at your own pace
Hi Lee, thank you for this great review! We are so pleased you had a great experience viewing properties with us! - RMJ Chatham
5/5
GoogleI love the way I was attended to.
Thank you for taking time to leave us a 5 star review. It is greatly appreciated! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleI was shown a property by Ben from the Rainham office of Robinson, Michael and Jackson. He was very friendly and informative. He arrived before the agreed upon appointment time and was thoroughly professional.
Thank you so much for your lovely review, Andrew! 😊 We’re delighted to hear that Ben provided you with a friendly, informative and professional experience during your viewing. 🏡✨ … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
