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★★★★★
8,191 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,191 reviews on four platforms, rated 4.9 out of 5 overall.
7,984
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 7,978 reviews on Google only. Show every review
5/5
GoogleRmj was very aprocachabe, friendly . Kept us updated on the progress with our sale. First viewing and we had sold our property Angela was very knowledgeable about what was going on at all times. We would recommend RMJ if you wish to sale your property. Seller Susan
5/5
GoogleI was delighted with the professional but friendly way in which RMJ handled the sale of my property. Angela kept the sale progression on track and kept me fully informed on developments throughout the process. Well done and thank you
5/5
GoogleRobinson Michael & Jackson were a pleasure to work with. They made the whole sale process, which can be stressful, as straightforward as possible and Angela, my sales progressor kept me informed every step of the way with a weekly update phone call, so was never left wondering what stage we were at. I couldn’t rate them highly enough.
5/5
GoogleMy first purchase was decidedly less stressful than I had been expecting considering my relative inexperience in this area. The staff (joseph and co) were very helpful in securing multiple viewings as well as certifying my ID. Little things admittedly but very helpful when one is time poor. Angela was very diligent in keeping me informed as to my standing in the process and status of particulars. I was very relieved by her proactivity which meant (with a regular gentle prodding on her part) my inexperience was not an impediment and felt safe that I wouldn't overlook any crucial step.
5/5
GoogleWe have exchanged contracts today having viewed our new home just over six weeks ago. RMJ have proved to be efficient and helpful from the word go. Our first meeting was with Joe, we told him what we were looking for and he told us of the different areas in the local district ( we do not come from the Medway area)He introduced us to the property that is now to become our home and after we made our offer Joe , Mark and Angela helped us along the way to where we are today. Angela has been fantastic in keeping our sanity and keeping us informed as to what was happing with solicitors etc.
5/5
GoogleWe were very happy with the service we recieved from RMJ chatham. Joe showed us round our new house twice and Angela kept us up to date with progress and even chased up the solicitors without us asking. Both of them were brilliant and we would happily use them again.
5/5
GoogleI have found RMJ to be very professional, keeping us totally informed at every step of the sale. The staff have been very friendly, empathetic and approachable. I would thoroughly recommend RMJ to anyone looking to buy/sell their property. Well done to you all and thank you for all that you have done to make the sale of my late fathers property so easy.
5/5
GoogleBrilliant Team!! Angela and the team has been excellent, always keeping me informed and extremely friendly and polite.Bought our house through Robinson Michael & Jackson Chatham. Absolutely fabulous service! From my experience Highly recommended !
5/5
GoogleMy sister and I bought our home via Robinson Michael & Jackson as first time buyers and were new to all the process. I couldn't have done it without Angela Schoeffer, for whom nothing was too much! Whatever needed communicating to the seller and my solicitor, she would get on it straightaway. She really helped us deal with a few issues and helped to resolve it quickly. She was quick to respond whether it be via email or phone and always kept us updated on every step. Thanks again Angela and the team at RM&J. Thanks for giving us a great experience as new buyers. - Sumnima & Rivima Rai
5/5
GoogleI just bought a flat with RM&J and the team was very helpful and supportive throughout the purchase. Quickly response to my queries and emails both to the seller and the solicitors, balancing delays very well beginning to end. I never felt any pressure if been stressed and negotiations run really smoothly. Definitely recommend them for your selling or purchasing a property.
5/5
GoogleRM&J thank you for your support and expertise in helping us with the selling and buying of 2 different properties and at 2 separate times. We returned to RM&J as they were very professional and always kept us in the loop on a weekly basis! We always knew what was going to happen next. The sales and buys of the 2 properties were all completed in the quickest time I have ever seen and we have been doing this for quite a few years. We will continue to use RM&J with future buys/sales. Well done to you all :) Especially Joe and Angela thank you.
5/5
GoogleWe sold our house with RMJ, their service and commutation was great, we secured a buyer within a month. Unfortunately our journey was quite long and our chain broke at one point however we did secure another buyer quite quickly. mark and Joe were great to deal with any queries about the sale and Angela the sales progressor us up to date with the sale transaction and working with our solicitor and everyone involved to get a completion date.happy with the experience we had wouldn’t hesitate to recommend
5/5
GoogleWe bought a property through this branch and their service has been impeccable throughout. Unfortunately we were victim to a broken chain and needed to find a property immediately to not lose our buyer. We rang the store on the Friday to get a viewing the next day, which they managed to achieve, they even managed to get an agent to attend. By the Sunday we had sealed the deal and within 6 weeks; a chain of 6 were able to exchange. Angela from the post sales team, went above beyond to secure the exchange and spent numerous hours chasing solicitors to ensure we could all agree a completion date. She also gave the vendor and I regular updates as to where the transaction was. If it was not for her liaising within the chain I am confident to say it would not of happened for several more weeks. People are quick to sell their houses with one upfront payment, which we did. Although we did sell our house, in our experience and for future we would return to use an agent. We had several last minute people cancel and even a few just not turning up, resulting in us losing numerous hours of precious family time. This agent verified our current market situation and that we were financially able to afford the property prior to us viewing. This negates any time wasters!!!!! The other problem with these upfront payment agents is that once you are sold, post sales team, the contact is almost non-existent. If your sanity and time is worth more than your money....I’d highly recommend this agent.
5/5
GoogleThe service given by Robinson Michael Jackson throughout the sale of my house has been excellent. The team in the office were well-informed and knew about my property when I visited or phoned. The staff who conducted viewings were well -informed and well-mannered. The process was complicated when my first buyer pulled out at the last minute. This was a very difficult experience but the team was positive and encouraging and set to work to secure another buyer. Leading up to exchange, the sales progressor was first rate and kept me informed and calm during a tricky few hours. I would recommend the firm without hesitation.
5/5
GoogleRM&J were fantastic from our first viewing of our property. Highly professional, friendly and very informative. Angela in particular was exceptional during our house purchase. After some delays caused by our Solicitors she managed our expectations, would call me 3 times a week with progression and offered advice when needed. I would highly recommend and would defiantly use there services again.
5/5
GoogleWe've just sold our home with RM&J Chatham and are delighted with the service we received. Their valuation was spot on, they produced a well photographed and detailed listing, and were very proactive with viewings. Once we'd accepted our buyer's offer we were kept well informed during the conveyancing process and our phone calls were always returned quickly. Many thanks to Joe, Tom and Angela for their hard work, I'm very pleased we chose RM&J and can highly recommend their services.
5/5
GoogleBought my first home with RM&J after previous failure with Ward and Partner. For a first time buyer the time and patience afforded by the team was greatly appreciated. The help and support I received from the team especially Angela was second to none throughout the entire process, (the less said about my solicitors the better). Angela could always be found on the end of the phone, she always had time for you willing to listen and help when most needed. For a first time buyer they made my purchase less stressful and bought back some of the enjoyment that should be there for your first home, so I would highly recommend RM&J buying or selling.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
Googlegreat service
5/5
GoogleVery lovely, hard working team in the Rainham branch.
5/5
GoogleThank you for your help and support with my purchase.. It was quick easy and straightforward!
5/5
GoogleWe thank you for helping us achieve our dream moving to Cornwall.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards.
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