Trusted Agent profile
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★★★★★
8,191 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,191 reviews on four platforms, rated 4.9 out of 5 overall.
7,984
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2026, 2023, 2022, 2021, 2020, 2019, 2018.
2023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 7,978 reviews on Google only. Show every review
5/5
GoogleDallas and all the staff are friendly, professional and efficient. The sales team kept us very informed of feedback from viewings. Buyers were found very quickly and the sales progressor Maxine kept us well informed of the progress of the sale and timescales we could expect things to happen by. Very fast a painless process and would highly recommend this agency.
5/5
GoogleIt is not often I say anything positive about Estate Agents, having had some pretty poor experiences, but I can honestly say that I cannot fault the service from Dallas and his excellent team at RMJ in Walderslade. From the first visit Dallas was professional, knowledgeable and friendly. Kendell took care of all the viewings and never failed to give feedback the following day. Whilst the sale was progressing there was frequent contact to keep me updated and to move things along and there is genuinely nothing I could say they need to improve. I would not hesitate to recommend them, and have never been able to say that about any other Estate Agent!
5/5
GoogleI have had a great experience with the sales agents, viewings and the communication throughout the buying the process. Thank you Angela!
5/5
GoogleExcellent support and assistance throughout!
5/5
GoogleWould recommend. Felt like a big company with a family feel to them. Honest, friendly. No issues.
5/5
GoogleAngela is 5 stars. She’s brilliant, looked after me since day one. If you have any issues - I highly recommend Angela. Angela is top and deserves a promotion too 🙂 Regards, Leocadia
5/5
GoogleRM&J got me a buyer within days of my flat going on the market, however it was a very long and stressful sale but this is no fault of RM&J - Joesph was very professional and a pleasure to deal with as was Natalie the branch administrator. I also dealt with the branch manager towards the end of the sale (Mark) who helped with the last push the sale needed - thank you!
5/5
GoogleIn my opinion Robinson Michael Jackson and all the team at Chatham really are the best estate agent in Medway. They are always on hand to help and deal with anything straight away and the telephone is always answered. I feel they put every effort into selling my house and I highly recommend them. I have used several estate agents in the area over the last ten years and there is no comparison. Five star without any doubt!
5/5
GoogleI would like to thank all at Walderslade Branch that helped to successfully sell our property within 6 months from it going on the market. Very professional, helpful and always kept me updated of progress. Special thanks to Maxine for all your efforts in helping us achieve a favourable price and a speedy completion. I would definitely recommend this Estate Agents.
5/5
GoogleFrom initial contact with the team to value and then putting the house on the market, to the exchange of contracts and completion, this has been a smooth and pleasant experience. I have been kept in the loop at every moment either via rmail or telephone, and the staff in Chatham have been very understanding and helpful. A five star rating doesnt do them justice and i am so glad i chose them as my estate agents.
5/5
GoogleVery helpful during my house hunting, and this continued throughout the buying process. Angela and the rest of the team kept in regular contact and chased solicitors to keep the process moving.. Would definitely recommend the whole team.
5/5
GoogleI got several viewing requests just hours after my property was listed. Two strong offers were received at the listing price on the first day of viewing out of which one was accepted. The sales progressor closely monitored the conveyancing process to ensure that nothing went amiss. I am very pleased with the high quality of service delivery received.
5/5
GoogleThe estate agents have been brilliant from start to finish. They found us the perfect home within two days of calling them. When things became difficult within the chain they kept us informed, worked on our behalf to resolve issues. I would recommend this team for their care and dedication to find the perfect home.
5/5
Googlewhat an amazing service from start to finish! The team at RMJ were absolutely fab and Angela in particular is just wonderful to deal with. They went above and beyond with chasing everything up and keeping me updated every step of the way. Moving is always stressful but I can safely say that working with the team RMJ made it as stress free as possible and were an absolute pleasure to deal with. I would not hesitate to use their services again for selling and buying. Thank you all, from your very happy buyers Mr & Mrs Pearce
5/5
Google5 star for Angela she is brilliant
5/5
GoogleHaving used another local estate agents to no avail, Joe and Mark from RMJ were excellent at helping me sell my property during a challenging market. They were very professional & always upbeat when we faced challenges. Once my property was under offer, Angela was excellent - she constantly kept me up to date and was incredibly proactive. I couldn't recommend RMJ Chatham enough.
5/5
GoogleI was very happy with the service. Staff are very professional, helpful and regularly kept me informed. I would definitely recommended
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat estate agents, I would recommend them to anybody
5/5
GoogleQuick and efficient purchase from start to finish. Would highly recommend.
5/5
GoogleExcellent service, very friendly staff and always ready to help. Highly recommended!!!
5/5
GoogleThey were very helpful with everything and was updating us on a weekly basis with what’s happening!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
