4/5
A wonderful service we were given by mrj treated us as if we were the only people selling our house. Would definitely use them again great estate agents.

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8,203 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,203 reviews on four platforms, rated 4.9 out of 5 overall.
7,996
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2026, 2023, 2022, 2021, 2020, 2019, 2018.
2023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 7,990 reviews on Google only. Show every review
4/5
A wonderful service we were given by mrj treated us as if we were the only people selling our house. Would definitely use them again great estate agents.
5/5
Highly recommend Gurmukh and his expertise. We were able to get a mortgage without any hassle or headache. Gurmukh managed our mortgage efficiently, effectively and professionally.
5/5
Michelle and Sarah were very helpful in what was a very stressful chain. Would definitely reccomend using this branch for any sales in the area. 5/5!
5/5
Michelle, the sales progressor was absolutely brilliant, always quick to help and excellent to respond to every query. Gurmukh their in house broker was also excellent, qiuck to get things done and a professional all round service.
5/5
A big thanks to Michelle in the Strood office for her incredible efficiency in getting our sale through very quickly. Great at keeping us informed at every stage of the process. We'll be using this agent again. Dave and Terry
1/5
Awful experience! Do not use. Unprofessional and obstructive. They wouldn't pass on offers to vendor, they demanded to see deeds to house I was selling as proof of ability to pay. They had their own agenda and tried every trick to put me off. Even vendor was fed up with them n gave me his mobile number so we could communicate directly. I gave up n bought a different house with purple bricks who were brilliant by comparison.
5/5
Firstly I would like to thank Harrison for doing exactly what he said he would do with regards to my property. My property had been on the market for nearly a year with various estate agents. Harrison found a buyer within two weeks of our original phone conversation. Also Michelle also of the Strood branch for all her hard work and communication with me regarding updates. Wish Iβd used this estate agent a year ago instead of being fobbed off by others. Mr Jason Hoare
5/5
Just sold our house with RMJ...Michelle was our house chaser..... and she was amazing!! We had a right stinker of a bottom chain ... and she chased every day for months!!! Exchanged and completed on expiry date of our mortgage! Would never of done it without her! She deserves a big bonus!!! π€
5/5
Couldnβt recommend enough. I sold my property in Strood through RMJ & I wanted a certain price for my property and it took longer than expected to sell but the agents, Harry, Sarah & Tammy were always patient, friendly helpful, compassionate & understanding (all the qualities you donβt usually find in an estate agent ha ha) The real superstar in the office is the sales progressor Michelle, she is the best sales progressor Iβve ever ever dealt with, canβt talk more highly of her, she is above & beyond helpful, understanding, friendly, compassionate, hard working, professional yet friendly & just an all round asset to the company. She really went beyond her job title, if there was a slow point in the sale from the solicitors end, she would step in to speed it up & she would constantly keep me updated so I knew exactly where we were. I canβt thank her enough & I wish more sales progressors were like her!!! Definitely use RMJ in Strood, Id give them more than 5 stars if I could.
5/5
Brilliant Service from the whole team. They're very helpful and nothing was too much trouble for them. Would strongly recommend using their in-house mortgage broker. He has been nothing but professional throughout the whole process and made buying our first home so easy. Highly recommend using his branch, thank you very much Gurmukh.
5/5
We couldnβt fault Robinson Michael & Jackson Strood branch for their efforts and service in selling our home and securing the purchase of our new home. The staff were friendly and proactive and kept you updated with progress throughout. We originally went with an online estate agent and after 6 months and only 2 viewings, we made the decision to engage RMJ. After the first week, we had several viewings lined up and probably a dozen within the first 3 weeks. We had 3 offers on the table and after our initial buyer pulled out, RMJ found additional viewers and again secured another 2 offers with a sale within another 2 weeks. The offers were from quality buyers and for a good price too. RMJ have been great throughout and very professional. We would highly recommend RMJ and would use them again in the future. Thanks for everything!!
5/5
Robinson Michael and Jackson have been extremely patient, helpful and informative throughout my parents move! Given they are extreme novices to moving and had a very eventful process due to chain problems, RMJ ensured they were keeping us all up to date and at ease every single day! Michelle in particular I felt went above and beyond her daily duty to help the sale of my parents house and purchase of their dream home! Thank you Michelle for everything you done and for your patience and support, it really was appreciated.
Hi Kelly , We appreciate your lovely review and please do send our thanks onto your parents also . Sending you all best wishes for the future. Many thanks
5/5
I feel that we were given a 5* service by the team. This was our first move in 26 years and they guided us through the process with understanding and patience. We had quite a frustrating experience with the process but it was dealt with accordingly. The price was higher than some web based Estate agents but this was worth the extra cost. In the end Michelle was actually updating the person that we were buying from due to them not getting any information from his web based estate agent. I would definitely consider using them again Many thanks
5/5
The entire team were great but especially Michelle their sales progressor.. Unfortunately our first house purchase was a lengthy one (through no fault of RMJ). Michelle was patient, calmed me down and reassured me throughout, even though I was probably her most demanding customer who worried about everything. She went over and above her role to chase the seller and other third parties and I felt she was genuinely happy for us when it was all complete (although probably happy to get rid of me lol) Have already recommended them to others looking to buy/sell and if we ever move we will definitely use them. Thanks again Michelle!
Thank you for your kind words Charlotte, of course the whole journey we enjoyed assisting you and wish you all the best for the future.
5/5
Highly recommended
5/5
Rating only, no written review.
5/5
5 star for Angela she is brilliant
5/5
I was very happy with the service. Staff are very professional, helpful and regularly kept me informed. I would definitely recommended
5/5
I have had a great experience with the sales agents, viewings and the communication throughout the buying the process. Thank you Angela!
5/5
We bought our house through Chatham office and they were fantastic, couldn't recommend them enough. Mark and the team were on hand to answer all our questions and advise us throughout the buying process, which was helpful as we had no experience buying before. Their recommended in house solicitors CTW were brilliant too and meant we could get instant updates at any time via our sales progressor, who was invaluable. Inevitably unusual questions arose through the buying process but nothing phased her, she'd seen it all before and put our minds at rest of what to do next. Lastly thank you to MAB who we arranged our mortgage through. Having spoken with other brokers we were dubious to see another one and so we were surprised that they managed to find us such a good rate! The money we saved every month meant we had more money to do up the house, so thank you. Couldn't recommend RMJ more, will definitely be coming back to you to sell!
5/5
Having used another local estate agents to no avail, Joe and Mark from RMJ were excellent at helping me sell my property during a challenging market. They were very professional & always upbeat when we faced challenges. Once my property was under offer, Angela was excellent - she constantly kept me up to date and was incredibly proactive. I couldn't recommend RMJ Chatham enough.
5/5
Rating only, no written review.
4/5
Thank you to all the team. Maxine and Dallas were brilliant.
5/5
Great service helped us all the way through Maxine is fantastic :)
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Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.