5/5
GoogleVery good agency. Took care of us the whole time we were looking for a house. We didn't end up buying from them but the service was absolutely top notch. Very friendly and supportive staff, Harry and Tom have been in constant contact …
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on four platforms, rated 4.9 out of 5 overall.
7,999
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)305 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)101 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)90 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)51 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)156 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL797 reviews · 796 on Google (4.9)21 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)48 in the last 90 days
Reviews on Google
Showing 7,993 reviews on Google only. Show every review
Google5/5
GoogleI can highly recommend Robinson, Michael and Jackson in Sittingbourne. The team were professional, their communication was excellent and the work done by their sales progressor, Julie, was outstanding. This led to an easy, quick and stress free sale. Certainly the best agent that I have ever used.
5/5
GoogleRobinson Michael & Jackson provided an excellent service throughout our process of selling the house. Although it was a testing experience the agents continued to support us right the way through. They had a constant stream of viewings …
5/5
GoogleI bought and sold through Robinson and Jackson and I can honestly say both times were spot on. Our sale went threw extremely quick when we bought the property and recently we sold through them too. Other estate agents seem to take forever …
5/5
GoogleWe’ve recently purchased a house from Robinson Michael & Jackson I found they provided an excellent service throughout our process of buying our house. They went above and beyond every time. Every time I had a question or enquiry they got …
5/5
GoogleAbsolutely fantastic from start to finish . If you wanted an example of how an estate agent should be this is it . From the initial valuation to the marketing and in particular the sales progression. I particularly would like to thank Julie …
5/5
GoogleGreat service from the very beginning all of the agents are very helpful and go over and above for their clients. Our transaction proved to be very challenging Through no fault of theirs yet they helped and kept me up to date when our solicitor didn’t. Absolutely fantastic can not recommend them enough!
5/5
GoogleOur sale was a probate one and took much longer than it normally would due to buyers and chain causing delays, however, Julie and the boys in the office always tried their hardest to chase and get answers and I honestly feel they are as delighted as myself and my brother when we exchanged. Would highly recommend. Thank you.
5/5
GoogleRM&J have been amazing throughout our very lengthy house purchase (nearly 6 months). …
5/5
GoogleMy biggest thanks to Robinson Michael & Jackson for the service they have given me. After 5 months with another Local Estate Agent and hardly any viewings I changed …
5/5
GoogleThe team at RMJ Strood has been absolutely wonderful. We completed our second purchase through them. They fully understood what we were looking for and contacted us on taking a new instruction. We got to see the property before an advert was prepared and our offer was accepted. Michelle did a great job chasing all parties and moving the transaction forward. Very pleased with the service received on both purchases in the last 2 years. Thank you team
5/5
GoogleTHANK YOU DOES'NT SEEM ENOUGH! ThIs Agent! This Branch! I do not know where to begin! What a journey it has been and I honestly can not fault any part of RMJ. Their customer service and their sheer determination to getting the job done is second to none. We will never use any other agent! I will see you all tomorrow in branch as I definitely owe you coffee and cake! Roll on Thursdays Completion! Thank you Stace
5/5
GoogleHighly recommend Gurmukh and his expertise. We were able to get a mortgage without any hassle or headache. Gurmukh managed our mortgage efficiently, effectively and professionally.
5/5
GoogleI have sold two properties through Robinson Michael & Jackson and the service has been faultless from beginning to end. The team have been professional, friendly and understanding through the whole experience.
5/5
GoogleHelpful and professional throughout my move. Sold and bought through the same agents with everything going smoothly. Would definitely recommend Robinson Michael & Jackson for anybody thinking of selling or buying.
4/5
GoogleWe recently purchased a property & they were very helpful throughout. Messages were always passed on when required to the relevant person, & they were very quick to move between the required agencies to pass on information & keep it all moving in the right direction. Maxine especially was very helpful, & was always friendly throughout.
5/5
GoogleWe have sold two homes through Robinson Michael & Jackson, Walderslade team, and the service has been absolutely fantastically outstanding! Cannot thank enough Mica, Kendell, Dallas and Maxine. They were all brilliant! Unfortunately with my both sales were quite lengthy but they were always listening and trying to be in your shoes and trying to sort problems as fast as they possibly can. Ofcourse most of the time I have been in contact with Maxine and I can say she is absolute STAR, a huge credit to her. Both times she was calm in stressful situations and she has huge amount of experience. Very professional indeed and lovely lady. I wish you all the best in the future! Thank you again! Luba and family
5/5
GoogleWe recently sold our first house with Robinson Michael & Jackson, Walderslade and started the process with Dallas. From the beginning he was very to the point in our valuation and expectations which was exactly what we wanted. We then spoke a lot with Kendal and Misha who arranged viewings and provided vital feedback for us straight after. Whenever I called the office, all three members of the team were friendly and positive. The only slight hiccup was having to rewrite our house description ourselves in order to obtain more viewings as the format and punctuation of the original written by RMJ wasn't the best. The person I really want to praise in particular however, is our sales progressor Maxine. Maxine was absolutely fantastic in making sure our progression throughout was constantly moving despite frustrating delays. We were expecting to move in March, however issues at the top of the chain pushed back our move to the end of May. This caused extreme stress for both myself and my fiance who get married in early June. Maxine was in constant contact with me, keeping me up to date and constantly contacting solicitors, agents and pretty much everyone in our chain. I felt completely looked after and supported throughout the whole process and that is all thanks to Maxine. If you're thinking of choosing Robinson Michael & Jackson, I 100% recommend them, not only for the hard work of the sales team (Dallas, Kendal, Misha), but mainly for the incredible work and support I received from Maxine. Thanks again!
5/5
GoogleMy partner and I have just bought our first house through Robinson Michael & Jackson Walderslade and we couldn't have hoped to be working with better agents. Everything was done so smoothly, quickly and advice was given to us where needed. We were helped right from putting in our offer to advice post move. Maxine the sales progresser was great as I don't think we needed to chase our solicitor once ourselves, she did all of that and more to ensure the purchase went through, and even through delays she kept us in the loop the whole time. Thank you to the whole team for all your time, help and efforts
4/5
GoogleRating only, no written review.
1/5
GoogleAwful. Total one way street when it comes to getting work done. Couldnt organise a drink in a brewery
5/5
GoogleThe services received from Robinson Michael & Jackson was excellent and professional with prompt response to request.Thank you
5/5
GoogleAs a first time landlord I found the team at RMJ Professional and friendly and the service from start to finish was excellent. Would definitely use again
5/5
GoogleGreat communications from Michelle, she made the move very easy. Would recommend to any buyer or seller
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
