5/5
GoogleExcellent customer service with great communication.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)298 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)101 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL799 reviews · 798 on Google (4.9)20 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,995 reviews on Google only. Show every review
Google5/5
GoogleExcellent service and great communication throughout our moving process.
5/5
GoogleExcellent service. Staff are friendly and also very professional. Would def' recommend.
5/5
GoogleExcellent service given by all members of this Estate Agent. Well done and thank you all.
4/5
GoogleGood service. Very responsive team and good guidance all along the purchase journey.
5/5
GoogleProfessional service. Kept us informed throughout and most importantly got the property sold!
5/5
GoogleAndy and his team are knowledgeable, professional and efficient, I cannot recommend them highly enough.
5/5
GoogleGreat service. I was always kept informed with the progress of the sale. Thanks guys. I will highly recommend you
5/5
GoogleVery polite and easy to contact, Jo and Nicola were great at speeding up the process. Many thanks for all your help
5/5
GoogleI Can not thank RMJ enough , they helped through the darkest moments of my sale , it was not a straight forward sale but was always at hand
5/5
GoogleAmazing team, friendly and approachable. Made the moving process clear and and at ease. Excellent communication. Sonia
4/5
GoogleVery helpful made the process quite simple, Jo, from Gravesend branch, even helped after the sale had gone through with some teething problems, for which I was very grateful.
5/5
GooglePleasure to work with throughout would recommend using a estate agent with good reviews if you are serious about selling, they make it happen thanks to All
5/5
GoogleSold my dads house in gravesend with no problems at all ,rang me most weeks with updates and were very professional cant fault as soon as it was up for sale bang they were on it no messing .sold within a few weeks.
5/5
GoogleThe team at Gravesend done a great job with helping me sell my nan an grandads place after they passed this year and made a hard time alot easier
5/5
GoogleGreat service, especially from Jo at the sales team. When things were moving slow in the chain she was one of the only people that did what she said she was going to do and got things moving.
5/5
GoogleExcellent service throughout sale process. Great communication on progress and quick to respond to messages and emails. Would recommend.
5/5
Google5* service from Abbie and Chloe in the Gravesend branch when renting a property from them. They went above and beyond to help us out and were an absolute pleasure to deal with.
5/5
Googlei bought a house through Robinson Michael & Jackson Gravesend , and I would say from the beginning to the end they have been nothing but wonderful, especially Jo Rossiter and her team, if am getting another home I would definitely use them and also I highly recommend them for any property purchase as their experience in the field is spot on.
5/5
GoogleAlways very professional, each member of staff went out their way to always answer any questions we had, and more importantly got our house sold after 2/3 weeks after previously Being on with mann & co for 12 weeks Very happy with the service
5/5
GoogleWe found our new home will the help of Robinson Michael &Jackson from the very first showing with Emma to putting in an offer the buying of our new home was such an amazing experience with the help from Ben the mortgage adviser who found the mortgage to suit our needs to the wonderful jo who without a doubt worked miracles not only did we complete on our time scale but with all the teams help at Robinson michael &Jackson we completed a day early we were kepted up dated every step of the way the whole team made buying our new home less stressful than it could of been I would recommend Robinson michael &Jackson to any one wishing to buy or sell a house because for us it was an amazing experience so thank you everyone for helping us get our new home denise and John lanes Avenue
5/5
GoogleExcellent service very professional and honest from Robinson Michael & Jackson dealt with them a few times all staff from Andy downwards are very helpful, efficient a big thank you very much appreciated Reece, Ben, Jo, Nicola and the rest of the team are just fabulous with a first class service would recommend them to friends and family Mr & Mrs Virk Gravesend
5/5
GoogleCouldn’t recommend Chloe enough from the lettings team. Most friendly lady, so helpful from the start and always replies quickly with any queries. You don’t find customer service like this often, really genuine! Thanks so much Chloe 😊 …
5/5
GoogleI can't recommend RMJ enough, they have kept me informed regularly on the sale of my house, all the staff are kind and friendly with nothing too much trouble. A huge thank to everyone involved.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
