5/5
GoogleVery helpful. Feedback from Angela was regular and useful and all staff were very friendly and professional. Never struggled to get in contact. Would recommend.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)298 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)101 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL799 reviews · 798 on Google (4.9)20 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,995 reviews on Google only. Show every review
Google1/5
GoogleOne of the most unprofessional situations I have ever seen! Conducting viewings without knowing information about the property, handling shared ownership without knowing how it works, stupid errors on paperwork wasting my time. And all that while they lied to us about the property being ready to move in next month, while it is actually involved in a chain that will take about a year to clear. AVOID them! If you are looking for honesty and professionalism, just stay away from them!
5/5
GoogleFantastic service from RMJ from start to finish . Very professional staff. Angela always kept us updated as things were progressing. Cannot fault at all. If we were ever to move again would definitely use RMJ without a second thought. Very pleased
5/5
GoogleI found Robinson Michael Jackson to be very professional through the sale process. I had one minor issue which was swiftly dealt with. The most important thing for me is that they kept me constantly informed during the progression of the sale. This is the most critical stage of any house sale and I was very pleased with their communication during this time. Thank you for a nice smooth, stress free sale.
5/5
GoogleStaff are very helpful and friendly.best estate agent on the high street.amazing service especially from Angela the sales progressor she is always going that extra mile to help you out with your purchase of a property.shes constantly chasing up the solicitors .and keeping you up-to-date with developments as they happen.making sure everything is going as planned. She couldn't be more helpful. Would use them again if buying another property.
5/5
GoogleCustomer service was excellent. Angela was real helpful in getting the deal over the line also Liam the broker was legendary in sorting out my mortgage very fast and efficient
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleSo far so good
5/5
GoogleAlways friendly professional and polite even when I was flapping and stressing.
5/5
GoogleFabulous service Angela Schoeffer is like a dog with a bone, really gets on with it! Thank you!
5/5
GoogleFast, efficient service with the up most professionalism. Excellent all round.
5/5
GoogleBrilliant service from the whole team. Angela was outstanding! Highly recommended.
5/5
GoogleThe agency is extremely helpful. Great service and work really fast. I strongly recommend.
5/5
GoogleAngela is fantastic and very proactive and reactive. Credit to the company, well done
5/5
Googlea buyer was found very quickly and my contact Angela saw everything through to a speedy and smooth conclusion
5/5
GoogleVery patient with first time buyers, respond quickly to any correspondence and extremely helpful! Thank you Shane and the team!
5/5
GoogleThe Robinson Michael & Jackson team have been super helpful and friendly throughout the whole house sale process. We fully recommend them :)
5/5
GoogleAbsolutely brilliant from Robinson Michael &Jackson Chatham especially Angela who dealt with our purchase through them, seeing as they didn’t make any money from us as we only bought through them Angela was superb, constantly keeping us informed as to what was happening and chasing other estate agents and solicitors, wish we had sold through them as well would have been a lot easier and smoother If you’re looking for estate agents look no further Absolutely superb and will recommend to anyone
5/5
GoogleExcellent customer service. Mark and Joe were great throughout the process ensuring we were always updated. Friendly and efficient services from all members of the team. Would definitely recommend using!!
5/5
GoogleAngela and her colleagues kept us informed at every step of the way during the selling/ negotiating process. We will certainly use there services again.
5/5
GoogleA highly professional team from start to finish. We had some bumps in the road but Joe and Angela made sure we were kept informed and tried to make the process as smooth as possible. Thank you RMJ.
5/5
GoogleExcellent estate agency. First class, accurate advice that achieved the result we were seeking. We were regularly updated on what was happening and the whole team gave us fabulous service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
