Trusted Agent profile
Verified
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,997 reviews on Google only. Show every review
5/5
GoogleI would strongly advice anyone who is looking to rent or buy a property should go to Robinson Michael&Jackson,they are the very best I have ever seen,their services are perfect no mistakes,their team are friendly,nice and respectful,I want to specially thank Abigail and Chloe,Petra inclusive for their time and patience in providing me with my beautiful home,thank u to all the team members,I would recommend your services over and over again,thanks Honey Alabi
5/5
GoogleWe have had a positive experience with RMJ when selling our house. The staff are generally proactive and professional.
5/5
GoogleHuge thank you to RMJ. All the team there, throughout the sale process have been absolutely fantastic. I wouldn't hesitate to use them again.
5/5
GoogleFirst class very professional big thank you to all at Gravesend office, for the service you have provided. Can recommend whether selling or buying. many thanks. Would use your services again.
5/5
GoogleExcellent service from the first meeting with Andy right through to the end of the sale, with great support from Jo the sales progressor. I Would highly recommend using Robinson Michael and Jacksons in Gravesend
5/5
GoogleAs a buyer, it was really helpful having a sales Progressor from Robinson Michael and Jackson to facilitate the communication & obstacles between the parties. Amazing work from Jo.
5/5
GoogleI liked the way you and your team worked well and placed our interest first. Fantastic. You exceeded our expectations by far. I will strongly recommend you to anyone who is selling and buying a property.
5/5
GoogleTom did the job, great service from all the team who helped make my move as smooth as possible. Third time I've used them in the last 20 years and would definitely recommend to all
5/5
GoogleAndy has been absolutely amazing during the sale of our home and took all the stress from us onto himself and managed this smoothly and efficiently from start to finish. Cannot recommend him enough, thank you
5/5
GoogleExcellent service throughout the entire process of purchasing our property. Jo and Ben kept us regularly updated and were absolutely brilliant. I would highly recommend Robinson & Jackson!
5/5
GoogleRobinson Michael and Jackson really made our dream move a reality and stress-free. The staff were all very nice, responsive and helpfull especially Abigail. Thank you so much. Olabisi x.
5/5
GoogleExcellent swift service received from here. Massive thanks to Abi who helped me secure a place that I really liked and kept me well informed. Also a big thanks to Chloe who was always very willing to help. Highly recommend this place!
5/5
GoogleDon't get discouraged by the initial feel about a hard sell on the Guys. This is the thing you actually want from them, because allbthrough the buying process they were #OnIt. Thanks to these guys I am a happy owner of a property! And in less than three months!! Jo and Andy were especially helpfull. Thanks RMJ Team!!
5/5
GoogleWe have found the team at Robinson Michael & Jackson to be professional polite and a pleasure to do business with. Jo Rossiter was a great help in managing our recent sale .
5/5
GoogleFantastic sales and after sales team. Our house was sold within a week. The after sales team kept me informed and sane throughout the process. Definitely not the cheapest estate agents but the team are worth it.
5/5
GoogleLike to say they are the best in town no matter you are selling or buying. Andy the manager explained all the process very well in the beginning. And later Jo Rossiter took it over and dealt very professionally. Would 100% recommend them. Thank you all RMJ team.
5/5
GoogleWhen you are a first time landlord it is the most daunting experience ever! Chloe from RMJ just wiped away every fear. She said 1 week at the most it would be all over and i did not believe it!. Where do i begin??? From the first meeting she took control. She pointed us to handy men, carpet fitters everything we needed to make it a seamless transaction. She held our hand through it all. I could call her at any time of the day and this is what makes it all special. She was not this sales executive that would frighten your with jargon! Another thing is the RMJ portal for landlords which is so 21st century. I am one delighted woman. My property is on rent yeh!!!!!!!!!!
5/5
GoogleThe staff at Robinson, Michael and Jackson gravesend are very helpful and are happy to assist in any way they can. We bought our house 13 years ago through RMJ and we bought our new house through RMJ in Strood. An outstanding service in every part of the buying and selling process.
5/5
GoogleProfessional, helpful, friendly. What can I say? These guys tick all the boxes. Our house was sold so quickly they didn't even have a chance to send out the leaflets to prospective buyers. We would definitely recommend them to anybody.
5/5
GoogleBig thank you to Jo, Andy and the team at Gravesend for their support while we purchased our first house during the Covid-19 period. They were constantly keeping us informed and supported throughout the process. Thanks, Emily and Vidal
5/5
GoogleExcellent service start to finish, the team at RMJ were all ever so helpful especially Jo - who was always chasing and solving all the unexpected issues that we were being faced with, in order to assure that we could complete ASAP. Would highly recommend them as the support, service and team was brilliant.
5/5
GoogleSuch a good service. Always on hand whether in the office or working from home. Staff so attentive and helpful. Would recommend to anyone looking to sell or buy. Reece, Lily, Jo and Andy have helped me get this sale over the line as quickly as they possibly could.
5/5
GoogleWe used Robinson Michael & Jackson, to sell a and buy a property, which was an extremely stressful process. The team at RMJ handled the situation with great professionalism, support and kindness. I would like to thank you all at RMJ - Reece, Lily, Andy, Tom, Jo and Nicola.Thank you for your excellent service. I would highly recommend using RMJ to sell/buy a property in the future. Thank you again 😊
5/5
GoogleI first began dealing with RM&J Gravesend half way through 2019 when I purchased a property and it was Jo Rossiter who seriously got me through what was sometimes a long and tiresome process. It is now 2020 and they have now assisted me in renting out a property. The process was seamless with the 'valuation' taking place on the 6th of Jan and by the 30th the property has been let with the tenancy starting as of today - thanks to Chloe and Abi! Highly experienced and friendly staff with great customer service.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
