5/5
GoogleVery helpful advice given by Ms Jess
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)296 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)22 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,997 reviews on Google only. Show every review
Google5/5
GoogleI had an excellent experience working with RMJ.. From the very beginning, they were friendly, professional, and always available to answer my questions. They listened carefully to what I was looking for and helped me find the perfect house.
5/5
Googlehollys professionalism gave me great trust and comfort through the whole process when I was listing my property would highly recommend !
Agent replied · 31 July 2026
Hi Dionazaria, thank you for taking the team to leave this brilliant review about our sales administrator, Holly. We are so pleased you are happy😊 - RMJ Chatham …
5/5
GoogleMichaela guided me to set up my oven which wasn’t turning on initially. Her simple instructions helped me to set up the oven and finally worked. Thanks Michaela
Agent replied · 30 July 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was able to help you get your oven set up and working with her clear and simple guidance. It’s great to know she was able to resolve the issue quickly and … More
5/5
GoogleJess is a highly professional state agent, we did a viewing with her and she answered every question we had and knew everything about the property beforehand.
Agent replied · 3 August 2026
Hi Baber, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleRating only, no written review.
Agent replied · 2 August 2026
Thank you for taking time to leave us a 5 star review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings Team
5/5
GoogleFantastic agents to work with. Extremely knowledgeable and supportive. Will definitely use again.
5/5
GoogleVery helpful people, friendly and they know there jobs, recormend.
5/5
GoogleHannah showed me around a house over the weekend and was very helpful.
5/5
GoogleLacey was so helpful and patient as I am a first time buyer
Agent replied · 20 August 2026
Thank you for your lovely review! Buying your first home can feel overwhelming, so we are delighted to hear that Lacey was so patient, helpful, and supportive throughout the process. Providing first-time buyers with clear guidance and outstanding service is always our top priority. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleGreat company and very friendly staff. The lady that showed us around on Saturday was very helpful and knowledgeable.
Agent replied · 3 August 2026
Hi Nikki, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
4/5
GoogleKelly was very helpful and informative, she knew all about the properties she was showing me round and although I didn't go ahead with either of them she provided and excellent service from start to finish. Thank you Kelly :)
4/5
GoogleA good experience with Robinson Michael and Jackson. The team was very cordial, including Erin, and the process was kept well-paced. What stood out the most was the transparency in the process. For any queries they did not immediately have the answer to, they were upfront about it and tried their best to get back with the required information,no Hard sell.
5/5
GoogleThank you Emma for showing me around the property today and for sharing your ideas and knowledge.
5/5
GoogleJess was very helpful with my inquiry.
5/5
GoogleJess was really helpful, i felt so supported thought my experience
5/5
GoogleWe were handled by Amy and the team who made the process as smooth as possible! Always super quick to reply and help in anyway. 100% recommend and thank you!
Agent replied · 25 July 2026
Thank you for the wonderful review! We're glad Amy and the team provided quick and helpful support. Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
5/5
GoogleRuby has been super helpful! I enquired for some properties quite early on but she kept me on file and checked in with me each month to see if I was still looking for properties! She would also regularly send me any properties that came …
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear how helpful Ruby has been throughout your property search. It’s fantastic to know she kept in touch, took the time to understand what you were looking for, and … More
5/5
GoogleJessie was absolutely amazing, she explained everything so thoroughly at the viewing and explained the process in full detail and didn’t make me feel like a hassle. I highly recommend Jessie to show you around a property.
Agent replied · 26 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie was so helpful throughout your viewing. It’s fantastic to know she took the time to explain everything thoroughly, guided you through the process in … More
5/5
GoogleThis company has been such a good help finding me and my partner a property Especially Jess she’s been amazing
Agent replied · 26 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that the team were able to help you and your partner find your new home. It’s especially great to hear that Jess was so amazing throughout the process. We’ll be sure … More
5/5
GoogleTammy was fantastic throughout the whole process. She was professional, friendly, and always kept me updated. She made everything feel straightforward and was always happy to answer any questions. I really appreciated her support and would happily recommend Tammy to anyone looking for a reliable estate agent.
5/5
GoogleRating only, no written review.
Agent replied · 26 July 2026
⭐️⭐️ Thank you for the 5 stars, Shirleen! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie was very polite and professional.
Agent replied · 26 July 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was polite and professional during your experience with us. We’ll be sure to pass on your lovely comments to her. … More
5/5
GoogleReally pleased with the service! The staff are kind and enthusiastic, they helped me find a lovely flat at a good price and have always sorted out any problems on time. Highly recommend.
Agent replied · 6 August 2026
Thank you Xiang. We were so happy to be able to help you find a lovely new home. You have been a delight to deal with. All the best, Lisa and the Reside Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
