★★★★★ 5/5
GoogleWe needed a letting valuation letter from a local agency. For last 2 weeks, we contacted 5 different agencies including Robinson Michael&Jackson Gravesend. Even though I was in a meeting in the morning they called me, they repeatedly called us to reach. In the afternoon I received another call from Chloe to sort my request out. She actually emailed me the letter without even asking a penny which was surprising and very kind. She sorted my request out within less than a day. She even texted me on WhatsApp to make sure if we received the email or not as I could not confirm that I received the email. i honestly am so happy to meet Robinson & Jackson, I will definitely reach them when I decide to rent out my property in the future. I will surely recommend them to my friends living in the same area. I cannot finish without saying this; Chloe is a great asset for Robinson & Jackson.
Russell · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleSimply the best estate agents in gravesend area!! Andy and his team helped us to complete our property transaction in less than 5 weeks, kept us informed at every stage, very helpful and accommodating, couldn't have asked for anything more, best service and genuinely nice people. Would recommend their services to anyone.
Mandeep · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleRMJ is by far the best estate agent that I have had any dealings with. Andy was so helpful and professional. He tracked my purchase every single day and updated me promptly. I can see they are very experienced and they work for customer satisfaction.
Highly recommend RMJ and I’ll always rely on their services in the future.
Seyhan · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleWe opted for RMJ as our first choice estate agent before we even asked for a quote based on experience 10yrs ago and from friends since... and they didn't disappoint.
Other agents were salesy, they tried to be too competitive - the ones with the highest sales price or lowest commission, but that wasn't what we wanted. RMJ don't need to do, their sales speak for themselves. You'll rarely get that top price anyway! RMJ are agents that get the job done quickly ... they sell houses and they sell them well. They don't offer you the sales pitch, they don't inflate the price, they give you as it is and that was perfect for us ... we had a stamp duty holiday end date to beat.
From quotation to the sale the team were there all the way, particularly Andy, Jade, Lily and Reece. Our first choice house was with RMJ and I wish we could have completed a sale and purchase with them but it wasn't to be. Instead we bought with another agent who barely communicated with us and when they did, they continuously lied to us, but RMJ were there for that too and they gave us help and advice on a sale that wasn't even theirs. Truly professional and outstanding, all round fabulous customer service.
The after sales service has been faultless too. Massive thanks to Jo and Nicola. Without them pushing, we would still be waiting. They communicated all the way through and I know they kept our buyers updated too. I have not had one single piece of after sales communication from our purchase agent so know this is testament to just how thorough RMJ are.
RMJ will be my first choice for selling and buying if we come to do it again and I'd recommend to everyone to do choose them too.
Rachelle · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleWhat a record sale by a formidable team lead by Andy. It was a pleasure to meet Georgia, Jade, Emma, Jo and of course Andy, a very wonderful team always passionate with their assignments. The rapid sale of eight weeks between putting the property in the market and completion could only have been possible with everyone's support for a successful end. Thank you so much guys. I am still pinching myself to check if it was a dream or the whole experience was real!!
J · 1 October 2021 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
We are so pleased that you are happy with our service and it was great working with you. All the best for your new future.
★★★★★ 5/5
GoogleAfter three months of patiently waiting with another local estate agent who could not get me decent offer, I approached Andy who visited the property on new years eve. They took photos on 06.01.2021 and it was live on 07.01.2021 and sold to the first buyer for full asking price on 08.01.2021, there was a second buyer too within twenty four hours, but I decided to go with first buyer on the spot. I highly recommend RBM, they have the knowledge and potential pool of buyers waiting to buy from them. Highly recommended.
Terrace · 1 October 2021 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Glad things turned out to your liking. Thank you for taking to the time to post a review. We wish you all the best.
★★★★★ 5/5
GoogleFirst time as a landlord renting out my property whilst I reside in the Netherlands. I needed an agent who took stress out of the whole process as I am not around to oversee it. I am happy to say Chloe and her team tick those boxes and when ever issues / queries arise they are friendly and prompt to reply and find resolutions- exactly the kind of service I need. The whole process as a result has been smoother that I anticipated and meant I can be hands off!
Craig · 1 October 2021 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Hello Craig, thank you kindly for your review! Glad to hear we made the process stress free for your big move, was a pleasure working with you. All the best with Amsterdam - Chloë
★★★★★ 5/5
GoogleRobinson Michael &Jackson, Gravesend team, help me purchase my first home as a first time buyer, from accepting my offer to managing me through the chain period, keeping me well updated from the seller, good information made me have patience during the chain waiting, up until exchange i was given good information all the time. I'm extremely grateful with the service I received from them. Good job and many thanks to all the team. Once again thank you all from Christian Anyaka.
Toochi · 1 October 2021 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Your comments will be passed on to team. We hope you are happy in your 1st home and we look forward to working with you again in the future. Thank you.
★★★★★ 5/5
GoogleThe service was smooth, efficient and very professional. Abigail was my main contact. All correspondence was quick and responsive so all through the process I knew exactly what was happening. I found Abigail friendly and informative with myself as a land lord and with the prospective tenant. i would recommend Robson Michael &Jackson for anyone looking for a property or selling /renting. excelent service from all the team Thank you :)
Denise · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleWe have used Robinson Michael and Jackson a number of times to sell our homes.
This time has been every bit as professional and straight forward as all of the others.
From the start re valuation and the journey in between all has been so stress free and professional.
One aspect we particularly valued is communication which has always been very much appreciated.
House buying/selling is never without stress however Robinson Michael and Jackson ease this pressure from start to finish.
We would like to thank all of the team involved in this process.
Jackie · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleMy two brothers and I had a very positive experience dealing with Robinson Michael and Jackson.
Reece Cox the Assistant Manager answered all our questions on the first day we met him. His confident, honest and realistic advice helped us greatly. He did everything he said he would and acted proactively on our behalf chasing up on matters throughout the sale, and giving us regular and accurate updates. He was polite and considerate throughout as were the other members of staff we had dealings with. Cannot recommend Robinson Michael and Jackson highly enough.
William · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleFollowing standard practice I spoke to 3 Agents before selecting RMJ. It was the manner and personality of Reece that clinched the deal. He was informative, business-like and enthusiastic. He was confident they could sell our property and they did. On the first two viewings both parties offered and the sale was agreed. Throughout the process Jade and Nicola were both responsive and helpful; nothing was too much trouble.
I had the rare experience of being updated by an Estate Agent without having to chase them! Extremely happy with our partnership from start to finish. I highly recommend.
Justin · 1 October 2021 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleThe Gravesend branch of Robinson, Michael and Jackson were always professional in their conduct, I was kept up to date with every step along the way. My house was sold much faster and less hassle-free than I had ever imagined. Although this is a busy agency, there was always the extra personal touch to their phone calls which is such a bonus in the middle of organising and planning and dealing with various authorities when you are moving. I would definitely recommend this team. Thanks Andy, Jo and everybody - from sunny Scotland!
YourLawInMyHeart · 1 October 2021 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
So glad it all worked out in the timeframe. We hope you are very happy in your new surroundings and back close to your family. Thank you for putting your trust in us.
★★★★★ 5/5
GoogleCannot fault the service we received; excellent team. Would definitely use again. Thanks for the great work.
Frank · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 20 September 2026
Thanks Frank, Took a little longer than we were all expecting! But glad we got there in the end. We wish you and Marie all the best for the future.
★★★★★ 5/5
GoogleExtremely great service. Impressively and actively pursued the exchange of contracts and kept me updated with events up and down the chain. Also had a very good viewing response to property compared to previously advertised agents. Huge thanks to all including Adam, Sam and Thomas.
Z · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 9 December 2024
Thank for the great review Zaki, all the best in the new home and for the future
★★★★★ 5/5
GoogleRating only, no written review.
Jordan · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thank you for the review Jordan, we wish you all the best for the future
★★★★★ 5/5
GoogleRating only, no written review.
Christopher · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
★★★★★ 1/5
GooglePoor customer service👎 …
Kayla · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 27 June 2024
Hi Kayla, we cant find your details on our system, please do get in touch via sittingbourne@robinson-jackson.com so we can discuss this further. Many thanks
★★★★★ 5/5
GoogleGreat from start to finish!
Dan · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
★★★★★ 5/5
GoogleGreat teamwork from RMJ. A tricky sale that they helped along and closed. I would definitely use them again. Thank you Sam and your team.
Zoe · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
★★★★★ 5/5
GoogleFantastic team, very professional and fast. Helped us go from viewing to completing on our home in less than 2 months. Highly recommend.
Rowena · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
★★★★★ 5/5
GoogleWhilst there was a few dramas with this purchase I can honestly say that none were cause by RMJ. Issues were completely out of their control due to other solicitors further up the chain.
Very responsive, helpful and polite
Greg · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks Greg, this one has dragged on for a quite a while longer than expected but glad we were able to help get over the line and get you in to your new home!
★★★★★ 5/5
GoogleIf you are looking for an Estate Agent in Swale that work hard on your behalf, give you regular updates without the gloss or sales spin, that are trust worthy, prompt and professional. Then you will do no better then give Sam or one of his …
Paul · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 26 June 2024
Thanks Paul and Debbie, we are so happy that you got to finally move the road you've always wanted to live on! I'm sure you we will be very happy there and we look forward to seeing what amazing things you will do to the house! All the best
★★★★★ 5/5
GoogleWe cannot recommend RMJ and in particular Sam and the team in Sittingbourne more highly. This is the second home we have purchased through RMJ and they have always been beyond excellent from start to finish. This recent sale has been …
Trish · 20 September 2021 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thank you for the kind words Trish, glad it was possible to get you in before Christmas! Enjoy your new home!
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