Trusted Agent profile

Verified

Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

I could not have chosen a better group of Estate Agents to sell my property. They were most helpful and were also very supportive, all the way through. I felt safe in their hands and they made the transaction simple and were there to answer questions, plus did everything that they said they would. The team at the Rainham branch, were friendly, approachable and all worked together so that they knew who I was and the property I was selling. I am very grateful to them and would thoroughly recommend RMJ to anyone considering moving house.

Jackie · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thanks Jackie! We are glad to have helped you sell and buy your new property. We want to help as much as we can throughout the entire process. Enjoy your lovely new home. Lee and the team

5/5

Google

We purchased a house that was being sold by Robinson Michael and Jackson. We were very happy with the service we received from RM+J. Ryan and Charley were especially helpful. They kept us updated during the purchase and they were happy to answer all our emails and questions. We would use them for the sale of our property in the future. They went above and beyond to help hurry along our purchase, we would choose them as our selling estate agent next time. Great customer service all round!

Rosa · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you Rosa! We had to be a bit creative with the solicitors to keep this one together! Glad we got it over the line for you! Enjoy the new property. Lee and the team

5/5

Google

I was very pleased with the speed of which from phonecall to viewing to application processed and confirmed. It was down to the correct due diligence of all staff involved. Nikki’s (Eke) communication and viewing etiquette was some of the best I’ve seen since renting and viewing of property, alongside a great transparent telephone manner which was centered around professionalism and ability on task. Secondly the staff member I dealt with was Stacey who was very helpful and quick to respond to any query I had, also helped me complete the application process through uploading documents myself whilst away from the computer. Whilst maintaining a great professional yet friendly manner! All in all the professionalism and overall experience delivered by Robinson Michael and Jackson’s by the staff members mentioned above was fantastic I look forward to our budding future relationship.

Drilly · 2 October 2021 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 October 2023

Thank you for the lovely review Edward and we are so very pleased you are happy with the service. We wish you all the best in your new home. Kelly & the lettings team.

5/5

Google

Rating only, no written review.

Bob · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Thank you for rating our service. We are glad you were happy with us. Thank you for your business.

5/5

Google

Rating only, no written review.

Kenny · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Thank you for rating our service. If we can be of any assistance in the future please do not hesitate to contact us.

5/5

Google

Good experience friendly and don't pressure you

Paul · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Dear Paul. Thank you for your review. We hope you are happy in your new home.

5/5

Google

Very helpful and efficient service from all concerned with this transaction , thank you .

Mark · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

You are more than welcome and thank you for using us and taking the time to say a few words.

5/5

Google

I will definetely recommend them Everything was fine,smooth and not too much headache Thank you

Ioana · 1 October 2021 · Robinson Michael & Jackson Gravesend

5/5

Google

Very pleased with the service we received, there were delays well out of their control but we were kept informed throughout

Michael · 1 October 2021 · Robinson Michael & Jackson Gravesend

5/5

Google

Friendly Efficient amazing would definitely recommend these guys to my friends and family thank you again for helping us to get our 1st family home thank you and keep up the good work

Bhav · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

You are very welcome. Thank you.

5/5

Google

We bought and sold through RMJ, smooth process and good communication

DAVID · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

We really appreciate you taking the time to give us a review and rating for our services. We hope you are very happy in your new home.

5/5

Google

Very happy with the service provided. We have used this business several times and have always been more than satisfied. We would definitely recommend them

Jayne · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Thank you Jayne for your positive review. It was a pleasure working with you again.

5/5

Google

I can completely recommend RMJ the service was faultless, communication was floorless and they stepped in to helped push the sale over the line when called upon..... Top Job Thank You

Troy · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Was our pleasure and glad you were happy with everything we did for you. Thank you.

5/5

Google

What a great experience I had as the sale of property went so smoothly, I was kept informed throughout by the team. Great staff, Great team, great experience. Once again thanks for everything

Ranbir · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Thank you so much Ranbir for leaving us a review and rating. It was a pleasure as it always is to look after you and no doubt we will hear from you again in the future.

5/5

Google

Great service, sold our house within 2 weeks of being on market and for more than asking price! Would definitely recommend.

Lauren · 1 October 2021 · Robinson Michael & Jackson Gravesend

5/5

Google

This is the 2nd time I’ve dealt with this company,and from beginning to end it’s been straight forward with no hiccups, very professional service, I dealt with 3 ladies,Chloe,Hollie and Abbie, who couldn’t be more helpful and are a credit to the business. Thankyou all very much.

Terry · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Thank you for your review Terry, you've been a pleasure to work with. All the best - Chloe RMJ

5/5

Google

an excellent service from jo and all staff members who helped at RMJ . kept us informed at all stages of progress on house move. professional and efficient. thankyou

Kevin · 1 October 2021 · Robinson Michael & Jackson Gravesend

Agent replied · 1 October 2023

Your review is really appreciated and glad you were happy with your service. We hope you are very happy in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want Robinson Michael & Jackson to help?

Send Robinson Michael & Jackson a message.

What do you need help with?

Robinson Michael & Jackson will use your details to contact you about this. See our privacy notice.

Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent