Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleAlways helpful in our long battle.
Thank you Czeslaw and Monika. We shall never have to deal with those solicitors again! Every time we thought they were ready, they came back with more outstanding information or additional enquiries. We are very happy to have assisted on your sale and your purchase. We wish you every happiness in your new home. Lee and the team
5/5
GoogleCouldn't have been more friendly and helpful!
Thanks for the review William. Thank you to you and your solicitor who made this happen with hours to spare! Was certainly a team effort all round. Enjoy your new home in Darland. Lee and the team
5/5
GoogleKelly Creed as Manager very Help full and professional services
Thank you for your review Mr Lad and we look forward to working with your in the future. Kelly & the team.
5/5
GoogleThank you for a prompt and professional service. Thank you Ellie and Shannon.
Thank you for the review, very pleased you are happy with the service and long may it continue! Kelly & the lettings team.
5/5
GoogleA highly dedicated and pro-active team. Will happily use again
5/5
Googlevery happy with the service Kelly and the team are brilliant
Thank you for the review Ozil. We wish you all the best for the future. Kelly & the lettings team.
5/5
GoogleKelly & team made the whole process simple and efficient!
Thank You for the review, we look forward to working with you in the future. Kelly & the lettings team.
5/5
GoogleExcellent service from start to finish provided by Nikki and Stacey
Thanks Sam, pleasure
4/5
GoogleThe staff were very helpful in everyway. Always there when a question needed answering.
5/5
GoogleExcellent service, kept informed at all times, friendly helpful staff.
Thank you Tracy! Lee and the team
5/5
GoogleStaff were informative, professionally friendly and very efficient. I thoroughly recommend them.
That is wonderful, thank you Jo. Lee and the team
5/5
GoogleA fabulous job done and extremely professional - the sale went through without a hitch. Thank you
Thank you for the review Maria, I know you had a real job over the last few years to get things in place to sell the property. I am glad the sale went as smooth as it did. Lee and the team
4/5
GoogleReally pleased. Thanks to Lee & James especially who kept me informed and chased through toward the end of the sale. Thank-you!
Thanks for the review Glen, we hope you enjoy your new start in your new property! Lee and the team
4/5
GoogleCharlie (Asst Manager) and Ryan were absolutely outstanding. Fantastic service from both.
Thanks for your review Chris. Charley and Ryan are grateful for the kind words. Lee and the team
5/5
GoogleFast response times from Kelly, Natalie and Nikki and they went above and beyond on several things. Would recommend them!
5/5
GoogleGreat service from the team at RMJ. Very happy that I used them for my sale.
Thank you Linda, we are very happy you beat the stamp duty deadline! See you on moving day! Charley and the team
5/5
GoogleVery pleased with the way the whole sale was conducted. Always kept informed of viewings and feedback following the viewings.
Thanks for the review Leon, much appreciated. Now we need to get your daughter moved in to her new place! Lee and the team
5/5
GoogleFriendly team with a good knowledge of the local area who worked hard for us to get a quick but fair sale on our property.
5/5
GoogleWhat a great team, Shannon,Ellie and Courtney. Whenever a maintance issue needs to to dealt with they sort it straight away. Thankyou ladies
5/5
GoogleShannon has been a pleasure to deal with, always on hand to assist with any queries that I have with my tenants.
Hi Lauren, thank you for the review - Kelly & the lettings team.
5/5
GoogleThe team at Robinson Michael & Jackson were extremely helpful and responsive through the whole process - highly recommended!
Thanks for the review Mike, the process went extremely quickly. You did everything we asked you to do and it has been an absolute pleasure. Lee and the team
5/5
GoogleCourtney and Shannon have looked after us promptly and efficiently for many years. Cant praise them highly enough.
5/5
GoogleExcellent service from Kelly Creed and her team! Would highly recommend this agency over their competitors
Thank you Charlie and we wish you and Connor all the best in your lovely new home. Kelly & The team.
5/5
GoogleI just wanted to take the time to thank Charley Germaney for everything she has done, going above and beyond to make sure everything went through and keeping me up to date every step of the way... amazing, thank you again for everything Charley!
Your welcome Michelle! We hope you enjoy your lovely new property! Lee and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
