Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleWhen I was looking for houses to buy, RMJ were heads above the other estate agents in the Rochester / Chatham area when it came to arranging viewings and showing me around. So when I wanted to sell my property I went to them, knowing how …
5/5
GoogleThis is our first time selling a property and RMJ have been great from the start. The team are all very friendly and helpful. We mainly dealt with Mark and Angela, who took my worries on board and would always chase whenever I asked them …
Thank you so much Yasmin I know you have been trying to move for a long time, we are all so pleased that you got there in the end! Best of luck for the future!
5/5
GoogleI have just exchanged on the sale of my property with RMJ and couldn’t be more happy with the service from start to finish. The price was comparable with other agents in the area but what made me choose them was the understanding of my …
This move has been a long time coming for you! Really pleased you are happy with our service. Good luck for the future!
5/5
GoogleExtremely professional at every step, a massive thank you for everything. We get to move to our new forever home this month 😉🙂 …
Thank you Mary and thanks for trusting us with such a big move for you. I really hope you love your new forever home! Thank you - from all the team at RMJ
5/5
GoogleTom and the team were excellent throughout my recent purchase. All round A* star service. …
5/5
GoogleThe team here have helped every step of the way in the process of finding a new property. …
Great to hear the feedback, thank you for taking the time. Thank you - from all the team at RMJ
5/5
GoogleThanks to Robinson Michael and Jackson (Dulcie) me and my partner were able to find our perfect home, within our budget. If it wasn't for them I feel we would still be looking, and with the housing being currently crazy, it's not been easy. Again we are so appreciative. Thank you sooo much again 😁 …
Thank you Beth! We hope you are enjoying your new home!
5/5
GoogleSold my flat using RMJ, the whole process took about 7 months to go through due to rubbish solicitors and being part of a chain. However RMJ were the only ones to respond immediately to any enquiries. Tom Dix in particular was absolutely …
Thank you George as you say it was a long time coming but so glad the move finally happened for you, we wish you all the best for the future!
5/5
GoogleA huge THANK YOU to all the team at RMJ for selling my flat in Rochester (a task made all the more difficult due to the tight lockdown restrictions). As a property owner, finding the best estate agent is your key priority. Get that right …
Thank you for the feedback Anthony, it was a pleasure to deal with you and look after your property sale. We wish you all the best for the future!
5/5
GoogleThe quality of service is excellent compared to others in the area. Quick response, accurate information and feedback on queries. Angela owned the case, threw herself into it and bring a perfect completion. I will recommend to anyone who …
We are so glad that we was able to help you! thank you for the kind words.
5/5
GoogleRobinson Michael & Jackson Chatham & Rochester Estate Agent are the best, I have bought my two properties from them and I have had great experience both times. they say Thunder don't strike twice but their thunder can strike so many time. …
It was a pleasure to deal with you, we are looking forward to the next one! Thank you - from all the team at RMJ
5/5
GoogleFrom the start of my purchase process with Robinson Michael & Jackson in Chatham, Kent, I found the team to be friendly, helpful and professional. They were always …
5/5
GoogleRobinson Michael & Jackson stood out as one of the most professional teams we invited to sell our late fathers house. We have not regretted the decision to ask them to act on our behalf and throughout the selling process they have always …
Thank you for the feedback Andrew it means a lot to us, we wish you all the best for the future! Thank you - from all the team at RMJ
5/5
GoogleIt took a while but what with everything that has been going on this past 18 months. RMJ stayed positive throughout the whole process, and were there to support me through three different buyers. Finally their perseverance paid off. Very …
Thank you for your patience Claire!
5/5
GoogleWe have recently bought a flat via Robinson Michael & Jackson, and have had a very good experience , it is the 2nd time we have used them (all be it 2 different branches) and can say that it has been a pleasure, they have been in contact …
Thank you Nichola its been a pleasure we wish you all the best. thanks from all the team.
5/5
GoogleRating only, no written review.
Thank you for the review Adekoya! Lee and the team
1/5
GoogleRating only, no written review.
We do not have a record of your name on our database, can you please elaborate on your review so we can understand what has gone wrong and if we can do anything about it. Lee and the team
4/5
GoogleRating only, no written review.
Thanks for the review Susan, we hope you enjoy your bungalow in Upchurch! Lee and the team
5/5
GoogleRating only, no written review.
Thanks for your review Karen! Enjoy your new property! Lee and the team
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Thank you for the review Trudy, we hope you enjoy your new life in Dorset. Lee and the team
4/5
GoogleRating only, no written review.
Thank You for the review. Kelly & the team.
5/5
Googleexcellent service
Thank you Tyheim, enjoy your new property! Lee and the team
5/5
GoogleThey have good customer service
Thankyou Ariyo. We hope that your move went well, best wishes -The lettings Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
