5/5
GoogleRating only, no written review.
Agent replied · 31 July 2026
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We really appreciate your support and are delighted that you had a great experience with us. 😊🏡 … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)297 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL799 reviews · 798 on Google (4.9)20 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,995 reviews on Google only. Show every review
Google5/5
GoogleBen was so helpful on the phone and gave us all the details we needed to decide if we wanted to view different properties than the one we inquired about, couldn’t recommend enough
Agent replied · 31 July 2026
Thank you so much for your fantastic review, Alfie! 😊 We’re delighted to hear that Ben was so helpful on the phone and provided you with all the information you needed to explore the properties that were the best fit for you. 🏡✨ … More
5/5
GoogleLearna was amazing from start to finish. As a first-time buyer, she made me feel at ease throughout the whole process and was always there to help.
Agent replied · 31 July 2026
Thank you so much for your wonderful review! 😊 We’re absolutely delighted to hear that Learna made your first-time buying experience feel so easy and reassuring. 🏡✨ … More
5/5
GoogleBen was great
Agent replied · 31 July 2026
Thank you so much for your lovely review! 😊 We’re delighted to hear that Ben provided you with such a great experience. 🌟🏡 We really appreciate your kind feedback and will be sure to pass your comments on to Ben. Thank you for taking the time to leave us a review! Best wishes, Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We really appreciate your support and are delighted you had a great experience with us. 😊🏡 We’ll be sure to pass your kind feedback on to Learna. Thank you again for taking the time to leave us a review! Best wishes, Ryan and The RMJ Team
5/5
GoogleErin was amazing. Super nice patient and really takes her time to let you feel comfortable. Lovely personality too!!!
5/5
GoogleIncredible friendly and helpful. Makes my first time buying experience easy and positive.
Agent replied · 2 August 2026
We really appreciate you taking the time to leave such a kind review. Knowing that our friendly and helpful approach made your first home-buying experience easier means a great deal to us. Wishing you the best with your property search! Kind Regards, Robinson, Michael and Jackson Maidstone Sales Team
5/5
GoogleOur agent Erin has made it easy for our first time renting. Though there are lots of documents and formalities, they have been carried out with diligence and having Erin there to help us through it has eased the process.
5/5
GoogleThe support and services we recieved from the staff at RMJ during our house purchase was top-notch. Tammy who was assigned to us was really helpful and supportive. She's a true definition of patience. I would recommend RMJ anytime and anyday.
5/5
GoogleErin was professional, friendly, and always quick to respond to our questions. She made the entire process much easier and kept us informed every step of the way, and in the end, we found our new home. We truly appreciate her patience, kindness, and support. Thank you for all your help!
5/5
Googledan was great
Agent replied · 31 July 2026
Thank you so much for your lovely review, Sandhu! 😊 We’re delighted to hear that Dan provided you with such a great experience. 🌟🏡 … More
5/5
GoogleThanks Sophia, you're a star! Keep up the good work! D :)
Agent replied · 30 July 2026
Thank you so much for your lovely review! 😊 We're delighted to hear that Sophia made such a positive impression. 🌟 Your kind words and support mean a great deal to us, and we'll be sure to pass your wonderful feedback on to her. 💙 … More
5/5
GoogleAMAZING SERVICE!! from Sophia, so friendly & efficient 🥰 …
Agent replied · 30 July 2026
Thank you so much for your amazing review! 🥰 We’re delighted to hear that Sophia provided such friendly and efficient service. 😊🌟 … More
5/5
GoogleWell done Sophia and thank you! Sue x
Agent replied · 30 July 2026
Thank you so much for your lovely feedback, Susan! 😊 We really appreciate your kind words about Sophia and will be sure to pass them on to her. 🌟✨ … More
5/5
GoogleRyan was great and helpful
Agent replied · 2 August 2026
Thank you taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Sales Team
5/5
GoogleJessie at Robinson Michael & Jackson was so great when we had a property viewing. She was welcoming, friendly and extremely knowledgeable. Unfortunately we did not go with the property but Jessie was brilliant!
Agent replied · 30 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie made such a great impression during your property viewing. It’s fantastic to know she was welcoming, friendly, and knowledgeable throughout the experience. … More
5/5
GoogleSophia was very helpful & very friendly. She took time to answer any questions and also offer as much assistance as she could, nothing was too much! Thankyou Sophia 🌟 …
Agent replied · 20 August 2026
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that Sophia provided such friendly, helpful, and attentive service to support you with your property search. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleJessie took us on a few viewings recently and the experience was great. She was genuinely helpful and her input ensured that we had all the information needed to make an informed decision.
Agent replied · 30 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie made your viewing experience such a positive one. It’s great to know she was genuinely helpful and made sure you had all the information you needed to … More
5/5
GoogleMichaela from Property Management has been excellent in answering our queries and organising repairs as we settle into our new rental property. Many thanks!
Agent replied · 30 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Michaela has been so helpful in answering your queries and organising repairs as you settle into your new home. It’s great to know she’s been able to make the … More
5/5
GoogleJake was pleasant and professional during our veiwing 👍 …
5/5
GoogleJo has been amazing, friendly and professional throughout. Lara xx
Agent replied · 30 July 2026
Thank you so much for your lovely review, Lara! 😊 We’re delighted to hear that Jo has been so friendly, professional and supportive throughout your journey. 🌟🏡 … More
5/5
GoogleKatie took us to view properties today and I would say they don’t look at you as just business but provide you with the property according to your needs. Katie was very professional and helpful in helping us choosing the property and understanding the next steps of renting the property.
Agent replied · 30 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie provided such a personal and professional service during your viewings. It’s great to know she took the time to understand your needs, help you find the … More
5/5
GoogleRating only, no written review.
Agent replied · 29 July 2026
⭐️⭐️ Thank you for the 5 stars, Patel! We really appreciate your support and are grateful you took the time to leave us your feedback. … More
5/5
GoogleI came in enquiring about the process of buying my first house and hannah was really helpful
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
