5/5
GoogleFantastic service would 100 recommend
Agent replied · 6 June 2023
Thank you so much. It has been a pleasure to help you move!
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)85 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleVery pleased with the service provided by all the staff . Friendly , helpful and professional . Would highly recommend
Agent replied · 6 June 2023
Glad to hear this Ray, thank you for trusting us with the move. Thank you - from all the team at RMJ
5/5
GoogleGreat experience! Very professional and helpful from start till the end !
Agent replied · 6 June 2023
That’s great to hear thank you so much for the review!
5/5
GoogleAbsolutely great friendly and helpful in every way very professionally sold the premises kept in touch with update daily excellent would highly recommend them
Agent replied · 6 June 2023
Thank you Linda
5/5
GoogleThanks to the team at RM&J Chatham. It was a long, bumpy road but we got there at the end. Thanks for your support and understanding.
Agent replied · 6 June 2023
Thank you Joyce!
5/5
GoogleAngela and other staff at Robinson Michael and Jackson were very helpful and did everything they could to try and speed up our exchange after solicitors delayed the process.
Agent replied · 6 June 2023
Thank you Alex much appreciated!
5/5
GoogleI purchased my first property through Robinson Michael & Jackson and I cannot fault them. Everyone I spoke to was professional, friendly, and helpful. They answered all my queries and the purchase was all very quick without hickups.
Agent replied · 6 June 2023
Thank you - from all the team at RMJ
5/5
GoogleThoroughly recommend Robinson Michael & Jackson in Chatham, sold my Mothers house so quickly and professionally, why go anywhere else, you wont be disappointed. Great team, a speedy and successful sale, thank you to the whole team.
Agent replied · 6 June 2023
Thank you May, we really appreciate the feedback. Thank you - from all the team at RMJ
5/5
GoogleI have just concluded the selling of my property with RM&J. From start to finish they were on point and far better than my other experiences with some of the other major Estate Agents in the towns. Any issues that I had and that I could not resolve, they were able to help me with. A good bunch.
5/5
GoogleThey made the purchase of my first home as smooth as possible and were very attentive and helpful when I had any questions. Angela, who I dealt with, was especially helpful. Thanks.
Agent replied · 6 June 2023
Thank you very much for your review!
5/5
GoogleGreat service, a buyer was found really quick and I was promptly informed about any development ,by the Sales Progressor , at each stage of the transaction. I would definitely use the agency again.
Agent replied · 6 June 2023
Thank you Alex we appreciate you taking the time!
5/5
GoogleRMJ were great throughout our sale. We got an offer within weeks and Angela our sales progressor kept up the momentum all the way through to exchange
Agent replied · 6 June 2023
Thank you Tony, we appreciate you taking the time. Thanks again Mark RMJ
5/5
GoogleWhat a lovely team to deal with. From valuation by Tom to completion with lots of input from Angela and Dulcie infact all the team were highly professionally and nothing was to much trouble for them. Would highly recommend them to anyone thinking of moving in the future. Thanks Steve and Connie
Agent replied · 6 June 2023
Thank you for the kind review
5/5
GoogleHad an excellent despite a complicated transaction, with me living overseas - our sale went smoothly thanks to Tom, Angela and the team. Very good communication and excellent advice through the whole process - would use again.
Agent replied · 6 June 2023
Thank you Tim
5/5
GoogleWe originally brought our house through Robinson Micheal and Jackson so they were the first people we thought of when we were selling. They’re an amazing bunch Angela kept me updated throughout the whole process and they made us feel like valued customers I couldn’t recommend them more!!
Agent replied · 6 June 2023
Thank you Nicole
5/5
GoogleThe Robinson Michael & Jackson team was great. Professional, informative and friendly service from Angela and Tom. They provided full support throughout the purchase and regularly followed up with solicitors to make progress. Would recommend!
Agent replied · 6 June 2023
Thank you Olga
5/5
GoogleGreat response! Very quick reply’s always kept in the loose! They chases and made sure everything happens and quick as possible! Angela was who I was dealing with and she was amazing! Generally lovely! And made sure everything was sorted!
Agent replied · 6 June 2023
Thank you Katherine we are really glad Angela could offer you help through the moving process. Best of luck on your new home!
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thank you Sharon much appreciated.
4/5
GoogleGot a buyer within a week in the market. Thank you for all your help
Agent replied · 6 June 2023
Thank you for the review! Mark - RMJ
5/5
GoogleExcellent team , great customer service, efficient communication,highly recommended!!!
Agent replied · 6 June 2023
Thank you Adina! We really appreciate it
5/5
GoogleArrived at the agreed time . Friendly and knowledgeable , gave me honest opinions.
Agent replied · 6 June 2023
Thank you Adrian, we really appreciate it. Thanks Mark RMJ
5/5
GoogleThe Gravesend branch of Robinson, Michael and Jackson were always professional in their conduct, I was kept up to date with every step along the way. My house was sold much faster and less hassle-free than I had ever imagined. Although this is a busy agency, there was always the extra personal touch to their phone calls which is such a bonus in the middle of organising and planning and dealing with various authorities when you are moving. I would definitely recommend this team. Thanks Andy, Jo and everybody - from sunny Scotland!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 January 2025
So glad it all worked out in the timeframe. We hope you are very happy in your new surroundings and back close to your family. Thank you for putting your trust in us.
4/5
GoogleRating only, no written review.
Agent replied · 30 October 2023
Thank you for the review Trudy, we hope you enjoy your new life in Dorset. Lee and the team
5/5
GoogleDallas and team are very professional and very hekpful. Will definitely recommend to everyone who needs an estate agent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
